Job title : 2nd/3rdLine Telecoms Engineer Salary- up to £37,000 + Benefits + Car Allowance Location: Newcastle Upon Tyne Working Hours : 8:30am - 5:00pm Working style : Hybrid Start date : ASAPWe are currently working with a rapidly growing Managed Service Provider/Telecoms provider who are looking to bring in a 2nd …/3rdLine Telecoms Engineer. The 2nd/3rdLine Telecoms Engineer will be the go-to person for any issues with the organisations telephony platform.The successful 2nd/3rdLine Telecoms Engineer will be joining an organisation who are keen on internal progression, they will have … the chance to move up the ladder as the organisations grow.Essential skills - 2nd/3rdLine Telecoms Engineer VoIP support - Cloud and On-prem Provisioning and testing of handsets on systems Network trafficking SIP Trunking Prior experience acting as an escalation point Desirable - 2nd/3rdLine Telecoms Engineer Cisco More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Network Engineer (3rdLine Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLine support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLine Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯
Dunston, Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
3rdLine Telecoms Engineer Gateshead (Hybrid) | £37,000 + Car/Allowance | Full-Time, Permanent Our clients are a national MSP with over 250 staff and 10 sites across the UK — and we’re looking for a skilled 3rdLine Telecoms Engineer to join their growing Unified Comms team in … Gateshead. What You'll Do: Provide 3rdline support for VoIP, SIP, PBX, SBCs & connectivityEscalation point for 1st/2nd line engineersDeploy and support telecoms solutions across customer and internal networksWork with platforms like 3CX, Mitel, Teams Direct Routing, etc.Liaise with vendors, carriers, and clients to deliver top-tier serviceWork with the Development team as … well as the BAU team. What You’ll Need: Proven 3rdline telecoms/UC experience (MSP background ideal)Strong knowledge of SIP, hosted VoIP, SBCs, firewalls, and networking (TCP/IP, QoS)Experience with Teams Direct Routing, 3CX, Gamma Horizon, or similarFull UK driving licence (occasional travel required) What You’ll Get: Hybrid workingCompany car or More ❯