Role : 3rdLineEngineer Location : Portsmouth (Onsite) Salary : £45,000 - £50,000 Project-Focused Role | Senior Escalations | Progression to Lead & Cloud Were working with a busy and highly technical MSP based in Portsmouth that supports a wide mix of modern infrastructure environments. Theyre now hiring a 3rdLineEngineer to … strong technical skills whos ready to move beyond day-to-day support and start taking ownership of deployments, migrations, and infrastructure improvements. If youre looking for a senior engineer role with room to grow, youll be right at home here. Required Skills: Proven experience with Windows Server, Active Directory & Microsoft 365 Strong knowledge of Hyper-V including clustering More ❯
3rdLine Network Engineer Location: Derby Salary: £46,148 (Band 7) Contract Type: Permanent As a 3rdLine Network Engineer, you will play a pivotal role in maintaining, supporting, and developing DHU's IT network infrastructure and systems to meet the demands of our 24/7 365 day operational … data centre locations when necessary Diagnosis and resolution of network faults, including escalations from our helpdesk Working in collaboration with our current 3 rd party network provider and any 3rd party vendors where necessary Liaise with service partners and customers Proactively handle support cases assigned to you Working with both technical and non-technical staff as the key point … of contact Ensure SLAs are met, documentation is correct, and policies/procedures are in place To be a successful 3rdLine Network Engineer, you'll need: Networking qualification such as CCNA, CCNP or JNCIP Educated to NVQ Level 3 or equivalent in an IT related subject or equivalent gained through specific relevant experience Good More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
BOSS Professional Services LTD
Azure 3rdLine Support Engineer: Our client is a market leading SaaS provider who due to sustained growth are seeking an Azure 3rdLine Support Engineer to join their team of technical specialists. Your main duties include: 3rdline Support Engineer acts as the escalation … issues. Maintaining a high degree of customer service. Act as an escalation point of contact for third party suppliers Providing out of hours support on a rota basis. Azure 3rdLine Support Engineer skills required: Infrastructure Management: Cloud and on-premises environments. Azure App Service: Deployment, management, troubleshooting. Azure Blob Storage: Data management, secure access. … Identity management, hybrid integration. Azure Entra: Identity governance, access policies. Security & Compliance: Identity protection, data encryption. Enterprise Integration: Hybrid cloud and on-prem systems. Desirable As an experienced Azure 3rdLine Support Engineer you will: Be a reliable self-starter who is service driven that enjoys getting the job done. Be a good troubleshooter in More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
IT 3rdLine Support Engineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rdlineengineer to join their team. In this role you … for someone who thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rdline technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will … service operating hours of 07:30 to 18:30 Monday to Friday over a 37.5 hour working week. The role will also include the need for on-call thirdline duties on a rota. Skills: Essential VLAN implementation/management Desktop Imaging and deployment Detailed knowledge of hardware and software in a corporate IT environment VMWare administration in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MillsHill Recruitment Limited
3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation FULLY REMOTE JOB OPPORTUNITY Only office duties is once per quarter for get together with the team. This would mean travelling to my clients offices in Central London; that travel is paid for. This is an opportunity to support my clients enterprise level customers. … Supporting business critical cloud & on premise IT Infrastructure issues. The majority of the support is 'stinkers', i.e. deep 3rdline/4th line issues that customers cannot solve. So, its NOT password reset level support. You will need DEEP AZURE SKILLS, just AAD/Entra level will NOT BE DEEP ENOUGH. Deeper level skills should … Amazing opportunity to work in a very highly skilled team. You will also be pushed to gain advanced Azure certifications My client is an IT services/MSP company. 3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows, Virtualisation 3rdLine Technical Support Engineer, Azure, Office 365, O365, Windows More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
Hastings, Sussex, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Hastings, East Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine Support Engineer - Contract Position - Hybrid Remote (Hastings) We have a new requirement for a 3rdLineEngineer to join an MSP, working out of their Hastings office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Hastings … events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L2 Carry out firmware upgrades, infrastructure checks, and project delivery If you're 3rdLineEngineer, available immediately, and has relevant experience working within an MSP or IT Consultancy environment, please click APPLY! In Technology Group Ltd is acting More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLine Support Engineer to help them grow the team More ❯
3rdLine IT Support Engineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rdLine IT Support Engineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while … flexible work, whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rdLine IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You … systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rdLine IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum Company Bonus, Company Benefits, Tra
3rdLine IT Support Engineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rdLine IT Support Engineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while … flexible work, whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rdLine IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You … systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rdLine IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We More ❯
Kidlington, Oxfordshire, South East, United Kingdom
Certain Advantage
3rdLine Support/Support Engineer Certain Advantage are hiring for a 3rdLine Support (Must be able to obtain SC clearance) based in Oxford. This role is on an initial 12-month contract basis and is office based. The company: Were working with a business thats one of the world's More ❯
Oxford Airport, Kidlington, Oxfordshire, England, United Kingdom
Certain Advantage
3rdLine Support/Support Engineer Certain Advantage are hiring for a 3rdLine Support (Must be able to obtain SC clearance) based in Oxford.This role is on an initial 12-month contract basis and is office based. The company: We’re working with a business that’s one of the world More ❯
Wiltshire, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
IT Support Engineer (3rdLine) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rdLine IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rdline of the support spectrum. This role is … team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rdline support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft … devices. Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods. What you need to do now If you feel like this 1st – 3rdLine Support role is a good fit for you and would like to know more then please apply with your most up to date CV. IT Support More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
fantastic opportunity to join a thriving technology business as they scale their in-house Networking team at their Birmingham head office. They are now recruiting for a 2nd/3rdLine Network Engineer to provide Helpdesk support to their ever-expanding customer base. Client Details Michael Page are proud to be partnered with a key … to their customer base, which continues to grow year on year, for over three decades now. As part of their growth, they are now recruiting for a 2nd/3rdLine Network Engineer to provide first-class end-user support to clients from the company's Birmingham headquarters. Description As the successful candidate for the … 2nd/3rdLine Network Engineer role, you will join a talented team providing expert Helpdesk support to customers, covering a wide array of networking issues. You will support and troubleshoot VLANs, static routing and other dynamic routing protocols such as OSPF and EIGRP. In addition to VLAN support, you will setup and maintain site More ❯
We are recruiting for a Service Desk Engineer (2nd/3rdLine) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. Are you an experienced 2nd or 3rdLineEngineer ready for a new challenge? Would you enjoy a work pattern that gives you regular … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rdline support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus … A predictable schedule you can plan around Competitive salary that reflects the commitment: £35,000 – £45,000 DOE What we are looking for: Proven experience in a 2nd or 3rdline support role, ideally within an MSP or multi-client environment Strong troubleshooting skills across Windows Server, Microsoft 365, and desktop OS Confident networking knowledge – including configuring More ❯
2nd/3rdLine IT Engineer (Manufacturing) Location: Explore Plant and Transport Solutions, Worksop S80 3FD with ad hoc travel when required to Nottingham & Oldbury (expenses/travel covered) Salary: Competitive + Car Allowance + Excellent Benefits Job Type: Permanent Are you a passionate IT professional looking to make a tangible impact in a fast … the delivery of robust infrastructure projects. What You'll Be Doing Deliver and support IT solutions across manufacturing sites, from design through implementation Work closely with the business and 3rd-party suppliers to ensure seamless project and system delivery Troubleshoot and resolve user and infrastructure issues, escalating where needed Maintain system documentation with 100% accuracy Drive continuous improvement across … to support Ability to work to deadlines under pressure and adapt to changing priorities You'll Also Need Experience in a corporate IT implementation/support role (2nd/3rdLine level) Exposure to large, complex infrastructure environments Willingness to travel regularly across regional manufacturing sites About Us We are an international engineering and construction company delivering More ❯
Eastbourne, East Sussex, South East, United Kingdom
Nextech Group Limited
3rdLine Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rdLine Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real … Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service. What we're looking for: * Strong 3rdline support experience, ideally within a Managed Services environment. * Expertise in cloud and on-premise technologies. * Full UK driving license. * Experience working with both public and private sector More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
3rdLine WAN Network Support & Project Engineer (SC CLEARED) We are seeking a dynamic and self-motivated 3rdLine WAN Network Support & Project Engineer to join our team. This role is ideal for someone who is customer-focused and has a "right first time" approach to their work. You will … services globally. Handle a mix of project/implementation work and general technical network support escalations. Work collaboratively with the network design community, sharing knowledge and upskilling within the 3rdline team. Act as a technical lead and point of escalation for network-related faults. Required Skills & Qualifications: In-depth knowledge of configuring and tuning Juniper SRX … certificate-based VPN authentication. Benefits : Competitive daily rate. Opportunity to work in a leading technology environment. Be part of a highly skilled team of engineers. To apply for this 3rdLine WAN Network Support & Project Engineer position, please submit your CV detailing your relevant experience and why you are interested in this role. More ❯
3rdLine WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of … Daily duties will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
3rdLine Network Support Engineer - Must have a Valid SC Clearance Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rdLine WAN Network Support & Project More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
asupportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Network and Security team Consisting entirely of 3 rd line engineers, the Network support team are committed to providing excellent customer service and aim to be a gold standard in technical resolution Success. The Softcat Way. Softcat is a … potential to transition to a 4-day shift pattern at the end of the contract period, rotating between dayshifts and nightshifts, with each shift consisting of 12 hours. As 3rdLine Network and Security Engineer, you'll beresponsible for: Troubleshooting and resolve technical issues for our customers, both managed and support Designing and implement config … changes requested by managed customers Managing ticket updates to all customers, 3rd parties and Vendors through to resolution Providing training and knowledge sharing via documentation and team whiteboard sessions Authoring customer network health checks, including config best practice recommendations, capacity management and lifecycle recommendations We'd love you to have Clear and effective communication skills, both written and verbal. More ❯
3rdLine Cloud Network Engineer/Permanent/Defence Location: Basingstoke Type: Permanent Salary: £50,000 - £60,000 + Company Bonus + Clearance Bonus + Benefits Clearance: Must be eligible for MOD DV (Sole British National) A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will … be working with an existing team, collaborating with teams on supporting the mission of keeping UK Defence agile and safe. Your role will involve: As a 3rdLine Cloud Network Engineer you will join a small dynamic team of 2nd and 3rdLine engineers. Your role will involve carrying out planned activities … tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
LA International Computer Consultants Ltd
Required: 3rdLine WAN Network Support & Project Engineer Location: full time on site in Birmingham Duration: 6 months+ Clearance level: SC level OR SC eligible ( opportunity for sponsorship) IR35 Status: Inside IR35 We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX … series routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Birmingham to manage and support the Customer Network WAN estate. Daily duties will … include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point of escalation of More ❯