able to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and presenting data clearly. Experience using IT Service Management tools (e.g., ServiceNow, BMC Remedy, Cherwell). Demonstrable ability to manage risk, communicate change impact, and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be More ❯
experience with racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in More ❯
Mobile application technologies such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or Master's in IT, Computer More ❯
supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
weekend and bank holiday work, covered across the team on a rota basis. Desirable Skills: KACE Systems Management Appliance experience. KACE Cloud Mobile Device Manager. Basic SharePoint Online administration. BMC Helix ITSM Service Desk. Experience delivering end-user training. Benefits: Competitive salary and benefits package. Hybrid working model allowing flexibility. Opportunities for professional growth and development. To apply for More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
/Test/Systems Integration/LIVE). Familiarity with existing and emerging Desktop technologies (W365, Intune) relating to IT Service Operations and Service Management (e.g. Service Now/BMC) and AI/ML platforms and automation technologies. Experience in using a range of techniques in Problem-Solving, applying an analytical mindset to solve complex challenges, and using verbal More ❯
and reporting to design, implement, and deliver in-scope processes, tools and governance. Provide assurance and quality oversight for service. Manage relationships with Development & Product Partners, including Fusion and BMC Helix, driving accountability, effective collaboration and alignment with service integration goals. Manage internal business relationships for tooling customers, managing escalations and ensuring that their needs are understood, prioritised and More ❯
drive service excellence. You will play a key role in designing and implementing a fully productionised Observability Service, working across a suite of industry-leading tools including Elastic Cloud, BMC Helix, NetScout, BMC Patrol, Entuity , and ServiceNow . Key Responsibilities: Design a scalable Observability Service Architecture aligned to digital transformation goals, leveraging a globally selected toolset. Lead integration More ❯
What we're looking for: Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud) Infrastructure Management and CMDB (Device42, BMC Helix and Tanium) Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG) Client and Server Management (Ivanti, VMWare) Scripting (PowerShell and Shell) Office 365 Administration (Standard Office Suite More ❯
What we're looking for: Operation Systems (Windows Server 2008 r2, 2012, 2016, 2019 and Redhat 7+) & Cloud Technologies (Azure, AWS and Google Cloud) Infrastructure Management and CMDB (Device42, BMC Helix and Tanium) Monitoring and Alerting Configuration (Zabbix, Solar Winds, Nagios and PRTG) Client and Server Management (Ivanti, VMWare) Scripting (PowerShell and Shell) Office 365 Administration (Standard Office Suite More ❯
BMC Recruitment Group are currently recruiting for a Business Development Executive for their client in East Bolden, Bolden, NE35. This role is fully site-based, so if you prefer to be on the road this is not for you! This rapidly growing company would like experienced Business Development Executive s who want to join them on this journey of More ❯
BMC Recruitment Group are currently recruiting for a Business Development Executive for their client in Newton Aycliffe, DL5 6AP. This role is fully site-based, so if you prefer to be on the road this is not for you! This rapidly growing company would like experienced Business Development Executive s who want to join them on this journey of More ❯