CRM AND RETENTION MANAGER £55,000 LONDON - 3X A WEEK Please note, this company is unable to sponsor, and you must be a UK resident to apply THE COMPANY This fast-growing D2C subscriptions business is on a mission to shake up the supplement space, targeting mid-life women with natural alternatives to traditional menopause solutions. They … time to join a company combining purpose with rapid scale. THE ROLE Reporting into the Growth leader, this role is perfect for someone hungry to grow. You'll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. You'll collaborate with agency partners, designers, product … This is a high-impact position with a clear path to grow into a more strategic, analytics-led role as the team scales. SKILLS + EXPERIENCE 3-5 years CRM experience, ideally in a D2C or fast-paced environment Proficient with segmentation, logic building, campaign management in a platform like Klaviyo Comfortable with Canva or Figma for light-touch More ❯
inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. About The Role As the CRMManager, you will be responsible for architecting and executing the CRM strategy for Dyson Professional (B2B), driving prospects and customer engagement throughout the sales lifecycle. You … them with the most engaged prospects at the right time in their journey, through automation, and internal stakeholder engagement, through regular meetings and relevant training. You will: Lead global CRM strategy and campaign execution for all Dyson Professional (B2B) markets. Deliver best practice group and market onboarding, lifecycle and tactical email marketing campaigns to support marketing and sales colleagues. … a test and learn approach with all email activity and identify opportunities to optimise and scale. Provide markets and Group with both reporting and analysis into campaign performance, demonstrating CRM attribution to lead conversion and sales opportunities Regular communications between key stakeholders at all levels of the business. Be an advocate for Dyson Professional, leading on the creation of More ❯
South East London, London, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
Were looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, youll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization … strategy-bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
AJ Bell
We’re looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you’ll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
UK&I E-CRM and Automation Manager Office Location : Cheapside, London This role will benefit from our Hays Balanced Working agreement so will be based in our Cheapside s office and from home. At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow … with UK&I brand and compliance standards. Performance & reporting Analyse performance metrics (open rates, CTR, conversion, etc.) and surface insights to improve campaign effectiveness. Report regularly to stakeholders, linking CRM activity to commercial outcomes. Ensure compliance with GDPR and all relevant data protection regulations. Tech & best practice Act as the SFMC lead for UK&I, ensuring the platform is … fully leveraged for audience segmentation, automation, and performance. Champion continuous improvement through data-driven testing and innovation in journey design. Keep up to date with CRM best practices and contribute to cross-regional knowledge sharing where relevant. Skills and Competencies Strong hands-on experience with Salesforce Marketing Cloud (especially Journey Builder, Email Studio, and Automation Studio). Proven ability More ❯
for total world domination. Are you a strategic lifecycle marketer looking to make a measurable impact in a fast-paced, high-growth environment? We're building a world-class CRM function, and we're looking for the right person in the right seat -someone who brings sharp thinking, strong lifecycle experience, and a genuine passion for customer retention and … loyalty. As our CRM & Marketing Automation Manager, you'll own the full customer journey - ensuring we have 100% comms coverage across all lifecycle stages, from onboarding to reactivation and everything in between. You'll work closely with our Marketing Operations team, including a dedicated CRM Marketing Operations Manager who will handle campaign setups, tagging … on a Martech transformation -so we're looking for someone who's not only excited about innovation but can also help lead the charge in embedding best-in-class CRM thinking across the organisation. What You Will Do Lifecycle Marketing Strategy -Define and execute the full customer lifecycle strategy across onboarding, engagement, retention, churn prevention, win-back, and reactivation. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
UK&I E-CRM and Automation Manager Office Location : Cheapside , London This role will benefit from our Hays Balanced Working agreement so will be based in our Cheapside office and from home. At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and … with UK&I brand and compliance standards. Performance & reporting Analyse performance metrics (open rates, CTR, conversion, etc.) and surface insights to improve campaign effectiveness. Report regularly to stakeholders, linking CRM activity to commercial outcomes. Ensure compliance with GDPR and all relevant data protection regulations. Tech & best practice Act as the SFMC lead for UK&I, ensuring the platform is … fully leveraged for audience segmentation, automation, and performance. Champion continuous improvement through data-driven testing and innovation in journey design. Keep up to date with CRM best practices and contribute to cross-regional knowledge sharing where relevant. Skills and Competencies Strong hands-on experience with Salesforce Marketing Cloud (especially Journey Builder, Email Studio, and Automation Studio). Proven ability More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
We're looking for a proactive and technically capable CRM Support Manager to join my Milton Keynes based client on a 6-month fixed-term contract. With flexible hybrid working of two office days a week, this role puts you at the centre of supporting and optimising business-critical systems. If you're experienced in leading application … support, comfortable managing a small team (of 2) and have solid expertise in Microsoft Dynamics 365 CRM, this is a fantastic opportunity to make an immediate impact. Key Responsibilities: Support and guide colleagues in using Dynamics 365. Oversee ServiceNow tickets and ensure issues are resolved promptly. Ensure business systems are used effectively and efficiently. Manage change requests and work More ❯
We are delighted to be partnering with this leading ecommerce business in their search for a CRM Automation Manager. Or client is committed to making high quality products and delivering a best in class customer experience, using cutting edge technology and empowering a stand-out team to do so. To help with their continued growth they are searching for … an Automation Manager to be the technical expert for the CRM team, optimising the use of the campaign platform, introducing new capabilities, building dynamic components and complex journey flows. Manage day to day operations of the CRM platform Own the CRM roadmap, working with stakeholders to define backlog and aligning on priorities and delivery dates … Integrate new data to support delivery of new capabilities, channels, journeys and campaigns Build dynamic components to support personalisation in journeys and campaigns Work with the CRM team to build and optimise complex journey flows Create segments for targeting, using behavioural, lifecycle, and transactional data The person Strong technical skills, experience of integrating data, building dynamic data-driven components More ❯
develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯
develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯
Cambridge, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Job Type Permanent/FTC Date published 04-Jun-2025 18623 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic More ❯
Cambridge, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Job Type Permanent/FTC Date published 04-Jun-2025 18623 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Cambridge, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Job Type Permanent/FTC Date published 04-Jun-2025 18623 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Cambridge, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Job Type Permanent/FTC Date published 04-Jun-2025 18623 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic More ❯
Durley, Hampshire, United Kingdom Hybrid / WFH Options
BENTLEY SYSTEMS, INC
a leaderwith strong program management skillswho can coordinate acrossthe organization to deliver complex, and highly dependent. The ideal candidate is a seasoned platform engineering leader with extensive experience in CRM , CPQ, and integration toERP systems, excellenttechnical and leadership skills, and a provenabilityto deliver both long term, strategicinitiativesand ongoing, continuous improvement activities. Position Overview Bentley is on a transformational journey … functional projects and programs, proactively adjusting priorities as needed. Apply technical skills to orchestrate solutions, including planning and executing devised solutions. Key Qualifications: Proven experience as a Engineering Manager or similar role, with a strong focus on sales and ERP-based applications. Extensive experience with Salesforce , CPQ,andintegration toWorkday Financials, including implementation,development,configuration, and integration. Strong program More ❯
and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You'll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It's a strategic position with some hands-on work in the paid world. You will … orchestrate CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1-2 direct reports). Industry background flexible No need to … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact - align CRM and performance, upgrade digital, shape strategy. More ❯