Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
CustomerExperience Insight Manager Salary from £46,327 depending on skills and experience. Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 24th June 2024 About the Role Are you a strategic … thinker with a passion for customer insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join the team. Reporting to the General Manager - CustomerExperience, you … will lead on data driven insights for all customer touch points relating to the customer journey and make a tangible impact in line with the customerexperience strategy. Who We're Looking For: You will have proven market research experience and enjoy getting into the more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
CustomerExperience (CX) Manager Up to £45,000 Altrincham, Hybrid working 3-4 days a week in the office Forward Role are working with a leading B2B financial services business committed to delivering exceptional service to their customers. With a focus on excellence and a customer-centric approach, they are expanding the team and seeking an experienced CustomerExperience (CX) Manager. The ideal candidate will have experience supporting contact centres and digital led businesses. As the CX Manager, you will play a pivotal role in shaping and enhancing the overall customerexperience across all touchpoints. You will be responsible for developing and implementing strategies to elevate customer satisfaction, strengthen client relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
CustomerExperienceManagerCustomerExperienceManager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a CustomerExperience/Service Manager to support their UK customer base, taking responsibility for … the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship … management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
CustomerExperience Product Manager Salary from £54,410k depending on skills and experience Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: Are you passionate … about creating and delivering exceptional customer experiences? Do you thrive in a fast-past environment where innovation and collaboration are key? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Product Manager to join the team. … Reporting to the General Manager - CustomerExperience, you'll support the identification, development and delivery of new CustomerExperience (CX) initiatives, digital journeys, and enhancements to meet customer needs and business requirements. Who We're Looking For: You will have proven experience of more »
Employment Type: Permanent
Salary: £60,000
Posted:
Salary Guide
Customer Experience Manager the UK excluding London