1 to 25 of 133 Remote Customer Requirements Jobs in the UK excluding London

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical … consultants and support the Solution Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice … Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer's business needs Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a More ❯

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical … consultants and support the Solution Consulting team with strategic guidance and platform insights. Communicate effectively with stakeholders at all levels, staying current with ServiceNow developments and applying insights to customer engagements. Key Accountabilities and Responsibilities Providing advice and guidance to the customer on the best approaches for implementing ServiceNow in terms of: ITIL best practice ServiceNow best practice … Industry trends and use of ServiceNow Providing business analysis to understand and document customer requirements Conduct process workshops to: Establish current customer requirements and review any solutions already considered to meet the customer’s business needs Finalise the requirements and agree the best approach for subsequent implementation of ServiceNow On smaller projects, where a More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

and treatments Facilities : Fantastic site facilities including subsidised meals, free car parking and much more... The opportunity: The Systems Design team is critical to the product development process, transforming customer requirements into lower level system architectures (Physical and Functional) and system requirements. The role covers the majority of the Systems Engineering V model, negotiating requirements with the … missile systems customer through to the verification and validation process; you will gain a detailed understanding of RF Seeker design as well as building experience working with capable teams across all development activities. You will be part of a close-knit, hardworking, and highly motivated team striving to develop one of the world's most advanced Seeker and Missile … be opportunities for travel both within the UK and internationally to other MBDA sites and trial locations. What we're looking for from you: Experience with deriving and managing requirements, Experience with generating Functional and Physical Architecture using SysML, ARCADIA, or similar MBSE language, Experience dissecting and understanding customer requirements and disseminating them down into lower-level More ❯

CWS) is one of our service offerings; we act as an extension of Rolls-Royces recruitment team and provide professional interim and temporary resources. We are looking for a Customer Supply Chain Delivery Lead for a 12-month contract based in Solihull on behalf of Rolls-Royce who develop cutting-edge technologies that deliver clean, safe and competitive solutions … on production status Leading Orderbook Reviews to the required standard confirming that suppliers have the required capacity, material and production schedule to ensure a forward-looking plan that support customer requirements Own the capacity statement for the supplier(s), regularly updating to reflect tactical short-term interventions and medium to long term strategic plans. Assess that the supplier … s) has the necessary planning capacity to support customer requirements Use planning and control tools and internal customer feedback to anticipate and plan for gaps in delivery, manage/Communicate issues impacting delivery Work with other functions to ensure items which could impact on a suppliers ability or willingness to deliver are resolved, including but not limited More ❯

as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will … consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone … up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Provide functional and technical skills to document and configure customer requirements Ensure the work and solutions delivered adheres to the relevant coding and design standards Devise and scope solutions to customer requirements Share feedback and knowledge More ❯

as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will … consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone … up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Provide functional and technical skills to document and configure customer requirements Ensure the work and solutions delivered adheres to the relevant coding and design standards Devise and scope solutions to customer requirements Share feedback and knowledge More ❯

as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will … consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone … up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Provide functional and technical skills to document and configure customer requirements Ensure the work and solutions delivered adheres to the relevant coding and design standards Devise and scope solutions to customer requirements Share feedback and knowledge More ❯

record of delivering quality work to defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of … Key Responsibilities Delivering solutions which contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure customer requirements Delivering …/customisation Devising solutions to predicted problems and evaluating options Combining all elements of the ServiceNow design and testing its performance Increasing application operating efficiency and adapting to new requirements as required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best More ❯

record of delivering quality work to defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of … Key Responsibilities Delivering solutions which contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure customer requirements Delivering …/customisation Devising solutions to predicted problems and evaluating options Combining all elements of the ServiceNow design and testing its performance Increasing application operating efficiency and adapting to new requirements as required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best More ❯

automotive and energy storage to heavy-duty applications. They are now seeking a Cloud Application Engineer to join their growing technical delivery team. This is a 90% technical, 10% customer-facing role focused on building and customising data pipelines , integrating battery analytics into customer frameworks, and collaborating closely with the product and cloud development teams. Role Overview You … will act as the primary technical contact on customer-facing projects, translating requirements and providing technical support alongside technical specialists and the core cloud development team. The role involves building automated customer pipelines for battery analytics , customising the existing codebase for customer-specific orchestration frameworks, and turning raw data into actionable, business-relevant insights. You’ll … of batteries throughout their lifecycle. Key Responsibilities Integration of Battery Analytics: Build orchestration frameworks for battery algorithms to assess performance, lifetime, and safety. Enhance and adapt existing algorithms for customer-specific optimisation. Ensure scalability and robustness using both data-driven and physics-informed approaches. Customer Technical Engagement: Translate customer requirements into scalable technical solutions. Validate automated More ❯

automotive and energy storage to heavy-duty applications. They are now seeking a Cloud Application Engineer to join their growing technical delivery team. This is a 90% technical, 10% customer-facing role focused on building and customising data pipelines , integrating battery analytics into customer frameworks, and collaborating closely with the product and cloud development teams. Role Overview You … will act as the primary technical contact on customer-facing projects, translating requirements and providing technical support alongside technical specialists and the core cloud development team. The role involves building automated customer pipelines for battery analytics , customising the existing codebase for customer-specific orchestration frameworks, and turning raw data into actionable, business-relevant insights. You’ll … of batteries throughout their lifecycle. Key Responsibilities Integration of Battery Analytics: Build orchestration frameworks for battery algorithms to assess performance, lifetime, and safety. Enhance and adapt existing algorithms for customer-specific optimisation. Ensure scalability and robustness using both data-driven and physics-informed approaches. Customer Technical Engagement: Translate customer requirements into scalable technical solutions. Validate automated More ❯

Motor Control Systems Engineer The Senior Motor Control Systems Engineer will collaborate within a multi-disciplinary design team, owning the design, development and proving of control algorithms, ensuring that customer performance requirements are met. You will experience product development across the full product lifecycle, taking a design from initial concept or technology development through qualification activities and into … control algorithms for both analogue and digital systems, typically in the control of BLDC motors. Model systems and undertake performance analysis of the selected control algorithm. Derive sub-system requirements (mechanical, electronics, software). Identify suitable electro-mechanical components (electric motors and feedback sensors) working co-operatively with suppliers where needed. Define design proving plans, design proving testing and … real world electronic and mechanical systems such as feedback sensors, motors, drivetrains and drive electronics. In addition, the following would be beneficial: Ability to generate sub-system or component requirements from a set of customer requirements in support of system architecture development. Knowledge of electric motors and drive/commutation strategies e.g., Field Oriented Control (FOC) or More ❯

is in our DNA , and we have an insatiable hunger to 'wow' While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … 3rd party service providers. This role is crucial for maintaining our sky-high service expectations and hitting those all-important SLAs. If you love diving deep into diagnostics, managing customer connections from activation to support, and being part of a team that thrives on making things work, then this is your stage Your Daily Quest Be the diagnostic detective … Handle change of ownership and tariff change requests with precision and speed. Jump in to support call overflows and administrative tasks, because teamwork makes the dream work Log all customer interactions (phone calls, chats, emails) like a pro using Zendesk, triaging queries for swift resolution. Keep our M2M SIM provisioning system (SIMPro) sparkling clean and accurate with despatches, activations More ❯

Main Goal To ensure that all personal sales objectives are achieved/exceeded by driving sales through the existing customer base and new business opportunities. To target both core and non-core products and services into existing customer and targeted competitor account listings. Responsibilities/Tasks Present, promote and sell products/services to existing and new prospective … customers. Understanding customer requirements and translating this into an offering which will work well and in turn ensuring repeat business. Account management- Establishing, developing, and maintaining positive business and existing customer relationships in person and via telephone calls and emails. Working collaboratively with other team members and the wider Kyocera UK Group business to ensure that customer … To be able to demonstrate/show that all sales activities meet the standard as outlined in the KPI Plan covering the set minimum of: Planned Activity Planned existing customer contact, upgrade and additional placements Planned targeted competitive account contact, new business Forecasting of prospects within a given period Ability to demonstrate the status of forecasted prospects To attend More ❯

We’re working with a leading technology company based in Chorley, in a brand new state-of-the art building, looking to recruit a Customer On-boarding specialist to join their existing small team. It’s a pivotal role, ensuring each customer receives a seamless, professional and positive experience from order placement through to installation and handover. The … role is critical in setting the tone for long-term customer relationships and reinforcing the company’s reputation for excellence. What’s involved: Manage and process all customer orders, ensuring the accurate and timely delivery and installation of hardware and software at customer sites Order and coordinate the delivery of relevant stock and equipment throughout the on … process Proactively coordinate the end-to-end on-boarding process, acting as the main point of contact for customers Schedule and organise engineers, trainers and internal services to meet customer requirements Maintain clear and consistent communication with customers, taking full ownership of any issues or delays that arise and anticipate customer needs by identifying potential risks or More ❯

s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where … testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution … projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's More ❯

Job Title: Customer Architect Location: Plymouth/Hybrid (expectation of 2-days per week in office or on-site with customer) Salary: Starting from £50,000 p.a. (DOE) plus performance bonus Contract Type: Full Time, Permanent (37 hours per week) At Delt Shared Services, we don’t just deliver IT solutions - we partner with our customers to transform … their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers’ ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence. The Opportunity As a trusted advisor, you’ll work closely with customer IT leaders to understand … strategies. By building strong relationships, you’ll guide them in developing technology roadmaps that align with their objectives and prepare them for the future. Internally, you’ll be the customer’s voice, ensuring we fully understand their infrastructure, applications, and aspirations. Your insights will influence Delt’s own technology roadmap and ensure our solutions deliver real impact. Whether designing More ❯

Job Title: Customer Architect Location: Plymouth/Hybrid (expectation of 2-days per week in office or on-site with customer) Salary: Starting from £50,000 p.a. (DOE) plus performance bonus Contract Type: Full Time, Permanent (37 hours per week) At Delt Shared Services, we don’t just deliver IT solutions - we partner with our customers to transform … their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers’ ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence. The Opportunity As a trusted advisor, you’ll work closely with customer IT leaders to understand … strategies. By building strong relationships, you’ll guide them in developing technology roadmaps that align with their objectives and prepare them for the future. Internally, you’ll be the customer’s voice, ensuring we fully understand their infrastructure, applications, and aspirations. Your insights will influence Delt’s own technology roadmap and ensure our solutions deliver real impact. Whether designing More ❯

methods to develop high integrity products adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures and designs for controls applications essential for the protection and monitoring of nuclear propulsion plant. In addition to design activities, you will be engaged in the integration of … so you can always be at your best - wherever and whenever you work. What you'll be doing : You will follow a process driven Hardware development lifecycle to deliver customer requirements by: Developing high-level hardware design requirements using DOORS, Architecting Hardware solutions, Defining low level requirements and detailed designs, Designing circuits, selecting components and capturing More ❯

Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯

Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯

Internal Account Manager/Customer Relationship Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues.Continue to develop incremental opportunities by identifying cross – sell More ❯

projects and advise on or define technical specifications aligned to requirements. • To maintain and improve the IT Service Desk function operationally, encourage self-service help and monitor IT training requirements, backed up by technical knowledge which aligns and evolves with KP Law’s growth. • To enhance systems management taking into account cyclical maintenance, planned work and replacement programmes factoring … in change control, customer focus, effective communication, testing, and risk management. • To help create a culture where all IT technical operations are underpinned by best practice, complete and up-to date-documentation, refined processes and defined procedures, underpinned by proactive monitoring and review. • To help manage an Incident Response Plan and form part of the Incident Response Team as … them learn and continually grow their skills in current and emerging technologies. Fostering a positive environment where the team feels supported and motivated in their work, delivering service excellence. • Customer focussed: User and customer needs should be a constant priority, understanding customer requirements and expectations in order to deliver high-quality IT services that meet those More ❯

projects and advise on or define technical specifications aligned to requirements. • To maintain and improve the IT Service Desk function operationally, encourage self-service help and monitor IT training requirements, backed up by technical knowledge which aligns and evolves with KP Law’s growth. • To enhance systems management taking into account cyclical maintenance, planned work and replacement programmes factoring … in change control, customer focus, effective communication, testing, and risk management. • To help create a culture where all IT technical operations are underpinned by best practice, complete and up-to date-documentation, refined processes and defined procedures, underpinned by proactive monitoring and review. • To help manage an Incident Response Plan and form part of the Incident Response Team as … them learn and continually grow their skills in current and emerging technologies. Fostering a positive environment where the team feels supported and motivated in their work, delivering service excellence. • Customer focussed: User and customer needs should be a constant priority, understanding customer requirements and expectations in order to deliver high-quality IT services that meet those More ❯