Inverness, Inverness-Shire, Scotland, United Kingdom
Manpower
CustomerServiceAdvisor Salary: £12.60 per hour Location: Inverness Retail Park and Nairn Business Park Hours: 35 hours per week, between Monday and Friday, 7am - 6pm Manpower have a fantastic opportunity for the right candidate to become a CustomerServiceAdvisor, working with our client, Capgemini As a CustomerServiceAdvisor, you will be the first point of contact for customers. Your main responsibility is to provide 1st line IT support to Capgemini's clients. What you'll do Respond to incoming requests, via telephone, email and web chat Logging of all requests in the appropriate call logging software Assign calls to relevant support … of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in CustomerService would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring The ability to communicate effectively More ❯
Reading, Berkshire, England, United Kingdom Hybrid/Remote Options
Landmark Information Group
CustomerServiceAdvisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are … Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customerservice delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private … Client Legal Professionals, and our CustomerService Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they More ❯
CustomerService Specialist Manchester City Centre £25,500 We are expanding our CustomerService team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this … is not your normal high volume, inbound customerservice role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. … This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customerservice to our new and existing clients* Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist More ❯
Employment Type: Full-Time
Salary: £25,500 per annum, Negotiable, Inc benefits
CustomerServiceAdvisor £22,000 - £24,000 | Reading, Hybrid | Permanent An exciting opportunity has arisen for a CustomerServiceAdvisor to join a leading, award-winning organisation within the property and technology sector. You’ll be part of a friendly, dynamic, and supportive team that values collaboration, innovation, and continuous … role based in Reading, requiring just one day per week in the office, offering a great work-life balance alongside excellent development opportunity. Key Responsibilities: Provide first-line customer support and advice via phone and ticketing system Log and manage all relevant details to ensure smooth and effective resolution Deliver exceptional service and maintain customer … coaching Collaborate closely with colleagues to share knowledge and resolve complex queries You’ll also bring: A good standard of education (A-Level or equivalent preferred) Previous frontline customerservice experience Proficiency with PCs, MS Office, and web-based systems Knowledge of Zendesk or Salesforce (advantageous but not essential) Strong organisational and time management skills Ability More ❯
Redditch, Worcestershire, West Midlands, United Kingdom
ASC Connections Ltd
A Technical CustomerServiceAdvisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support. As a Technical CustomerServiceAdvisor, your responsibilities will include … Creating and updating technical drawings using CAD software Managing customer accounts to ensure high levels of satisfaction and retention Monitoring account performance and identifying opportunities for growth Following up on quotations to support conversion and maintain pipeline visibility To be successful in this role, you should ideally have: Working knowledge of CAD software Previous experience in technical account … dependent on experience 33 days annual leave (including bank holidays) Benefits including pension scheme, Employee Assistance Programme (EAP), and life insurance If you are interested in this Technical CustomerService role, please Apply today. ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to More ❯
Appleby, Scunthorpe, South Humberside, England, United Kingdom Hybrid/Remote Options
Jobheron
CustomerService/Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000 Monday to Friday (8 hours between 9am–6pm, flexible) IMMEDIATE START AVAILABLE Our client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via … someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home. Key Responsibilities of the CustomerServiceAdvisor/Support Desk: Responding to customer queries and support tickets with professionalism and care Investigating issues, identifying solutions, and ensuring timely resolution Writing clear, friendly, and accurate … replies to customers Collaborating with team members to maintain excellent service standards What Our Client Is Looking For Confident computer user with good typing speed and attention to detail Quick learner who enjoys solving problems and thinking independently Friendly, patient, and positive communicator Reliable, organised, and able to manage time effectively when working from home What’s On More ❯
Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to join Capgemini as a CustomerService Advisor. In this role, you'll be the first point of contact for customers, providing 1st line IT support to Capgemini's clients. A background in … customerservice is an advantage, and experience within IT would be preferable, however full training will be provided to ensure you are successful in your role. What you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the call management system Assign calls to the relevant support teams Action … request Work towards agreed personal targets and contribute to team success What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customerservice Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure Interested? Apply today More ❯
CustomerServiceAdvisor - (Dutch speaking) – IT Consultancy – £22 per hour Inside IR35 – Fully Onsite No experience required, full training provided Dutch language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and … procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution Report any policy or process breaches swiftly and accurately Use various tools and platforms to More ❯
Service Desk Advisor This a lovely company based in Welwyn Garden who are looking for a Service Desk Advisor to join their team as soon as possible. You will only be dealing with business customers in this corporate driven company. In this role, no day is ever the same. There are a wide variety … updates to key stake holders at project milestones. Providing out of hours support on a rotational basis (You will be paid for this) Compiling bespoke data reports on customer’s consumption, highlighting and suggesting areas for cost reduction and identifying trends in usage. Raising ad-hoc invoices for department purchases working closely with our finance team. Working with … our recommended rates. Creating contracts and comparing invoices are correct to completed contracts. Providing telephone and email support to customers. The ideal Person: Good attention to detail Excellent CustomerService and telephone skills Able to multi-task Tenacious in achieving problem resolution and customer satisfaction Good level of numeracy Perks of the role: - Generous More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Xplor Technologies
tone for this region. You will love this role if you are motivated by helping others. We are looking for someone who loves solving problems and creating lasting customer relationships. This is a great opportunity if you want to join a customer-centric team and play a central role in our success. Reporting into a Contact … Team Leader, you'll serve consumers by: Consumer Services Answer phone calls/emails/chats in a polite and prompt manner to provide a high level of customerservice with a high first-time resolution rate Manage telephone and email communication from clients and their customers in relation to their service contracts with … us Resolve first line customer queries relating to their accounts associated to payment contracts and contractual relationships Report any complex issues raised by consumers and/or customers, and escalate where necessary Engage with consumers regarding overdue balances and the collection of those in line with relevant Collections policies, maintaining individual areas within the system's ledger by More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. Youll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Rhoose, Glamorgan, United Kingdom Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Rogerstone, Gwent, United Kingdom Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Barry, Vale of Glamorgan, UK Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Penarth, Vale of Glamorgan, UK Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Pontypridd, Rhondda Cynon Taf, UK Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Dinas Powys, Vale of Glamorgan, UK Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You’ll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Dinas Powys, South Glamorgan, United Kingdom Hybrid/Remote Options
EE
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Cardiff. You'll be talking over … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Trinity Resource Solutions
chain issues. Your common-sense approach coupled with a natural ability to resolve any issues successfully and with the best intentions are a must. You will provide excellent customerservice to support Franchisees, internal teams, and customers. This role would suit someone who has previous experience within a customerservice focused role More ❯
Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customerservice team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple … router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast … we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯
Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customerservice team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple … router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast … we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯
Apprenticeship scheme and you'll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customerservice team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple … router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast … we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right More ❯