Customer Service Advisor Jobs in the UK excluding London

1 to 25 of 42 Customer Service Advisor Jobs in the UK excluding London

Customer Service Advisor

Witney, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Meridian Business Support
Customer Service Advisor Witney (Hybrid) £25,000-£27,000 We are currently seeking an Italian speaking Customer Service Advisor to join our client, a leading technology company in Witney. In this role, you will support the team in delivering high quality system support, resolving queries from clients around the world … company prides themselves on. It is a busy role requiring you to prioritise work and be able to enter data accurately and efficiently. Customer Service Advisor duties (job description can be provided) Be part of the Professional Services Team and helpdesk function, using both the Italian and English language. Service the needs of … queries. Supporting the customers through the going live process alongside the Sales Agents. Share the rolling annual audit checks and updates As a Customer Service Advisor, you will be entitled to the following Hybrid working, 2 days in the office and 3 at home. Initially for training you may be required in the office more More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Customer Service Advisor

Loughborough, Leicestershire, East Midlands, United Kingdom
Probe UK
We are seeking to recruit a Technical Customer Service Advisor for a well-known supplier of high-quality machinery. The main objective of the role is to work alongside customer service, technical and the service departments. You will actively assist customers and colleagues in finding repair solutions should there … be any warranty Issues. Along with Monday Friday day working hours and a salary of £32,000 the other benefits for the Technical Customer Service Advisor role include: Statutory Company Pension Sick Pay 23 + 8 Days Holiday Role Based Training Employee Discount Along with a high level of engineering, technical and customer … skill, experience dealing with customer escalations face to face or over the phone is beneficial. Some duties for the Technical Customer Service Advisor may involve: Providing effective engineering and technical support to distributors & end users Process warranty returns Investigate and diagnose machines with problems and attempt to resolve where possible over the More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Customer Service Advisor

Harrogate, North Yorkshire, England, United Kingdom
Hybrid / WFH Options
Context Recruitment Limited
Customer Service Advisor Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Customer Service Advisor. You will be responsible for providing exceptional customer service by supporting the business's award-winning range products and services. You will provide first line … customer service support, serving as the first point of call for end users when they require basic technical assistance. While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided. Role Responsibilities First point of contact for all inbound customer … to the end-user base Escalate unresolved issues to 1st/2nd line support Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool Ensure excellent customer service Manage requests for changes Experience Excellent customer service skills Strong desire for a career within More ❯
Employment Type: Full-Time
Salary: £22,250 per annum
Posted:

Customer Service Advisor

Wiltshire, United Kingdom
Responsive Personnel
We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping to provide exceptional service to clients via email and phone with enquiries and updates. Details: Role: Customer Service Advisor Pay Rate: £12.21 ph Location: Swindon (on bus route) Hours: 9am - 5pm. Monday - Friday Responsibilities: Booking/updating service requests onto … our call management system. Contacting customers i.e. end users, Schools, Universities and couriers. Arrange the collection and returns of equipment/devices. Managing customer enquiries and expectations. Liaising with couriers & other 3rd parties. Communicating statuses back and forth with internal service support team who manage the customer accounts. Requirements: Previous experience in customer More ❯
Employment Type: Temporary
Salary: GBP 12 Hourly
Posted:

Customer Service Advisor

Swindon, Wiltshire, England, United Kingdom
Responsive Personnel
We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately. Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping to provide exceptional service to clients via email and phone with enquiries and updates. Details: Role: Customer Service Advisor Pay Rate: £12.21 ph Location: Swindon (on bus route) Hours: 9am - 5pm. Monday - Friday Responsibilities: · Booking/updating service requests onto … our call management system. · Contacting customers i.e. end users, Schools, Universities and couriers. · Arrange the collection and returns of equipment/devices. · Managing customer enquiries and expectations. · Liaising with couriers & other 3rd parties. · Communicating statuses back and forth with internal service support team who manage the customer accounts. Requirements: · Previous experience in customer More ❯
Employment Type: Full-Time
Salary: £12.21 per hour
Posted:

Customer Service Advisor

Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Randstad Technologies
Customer Service Representative Newcastle - 6+ month's contract Pay: circa £13 - £19/hour. Are you passionate about providing exceptional customer service in a fast-paced environment? A Digital Services Provider is currently seeking a Customer Service Representative in Newcastle. In this role, you will utilize your prior … experience in customer service and support to assist us in upholding our commitment to delivering excellent service to our clients. Key Responsibilities: Engage with customers in a professional and courteous manner to address inquiries, resolve issues, and provide assistance. Utilize your prior experience in customer service to handle a variety … of customer interactions efficiently and effectively. Collaborate with team members and other departments to ensure timely resolution of customer concerns and inquiries. Maintain confidentiality and handle sensitive customer data with the utmost care and discretion. Demonstrate a strong customer focus and dedication to delivering an outstanding customer experience with every More ❯
Employment Type: Contract
Rate: GBP 13 - 19 Hourly
Posted:

Part Time Customer Service Advisor

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Southern Communications Ltd
Part Time Customer Service Advisor Hours: Monday Friday 30 hours + per week Salary: £12.21 p/h Location: Nottingham We are looking for a proactive and customer-focused Part Time Customer Service Advisor to join our team in the Telecommunications sector. As the first point of contact … for our clients, you will play a critical role in delivering exceptional service and support. This role requires excellent communication skills, a problem-solving mindset, and the ability to provide tailored solutions to ensure a positive customer experience. Key Responsibilities Customer Interaction: Respond to customer queries via phone, email and chat in … friendly, and professional manner. Issue Resolution: Provide first-line technical support for broadband, mobile, and phone line issues, escalating complex cases when necessary. Order and Asset Management: Process customer orders accurately and update asset records as needed. Record Maintenance: Maintain and update customer records using CRM systems to ensure data accuracy and continuity. Follow-Up and More ❯
Employment Type: Part Time
Salary: £12.21 per hour
Posted:

Junior Customer Services Advisor Apprentice

In-Tend House, 74 High Street, Maltby, Rotherham, England
IN-TEND LIMITED
At In-Tend Ltd, we are offering a fantastic opportunity to complete a Customer Service apprenticeship. This apprenticeship is designed to provide you with the practical skills, knowledge, and confidence to deliver exceptional customer service in a dynamic business environment. Due to insurance limitations, candidates must be age 18 or over. Role … customers and their range of products and services, whilst affording the opportunity to gain knowledge in core office based skills being fully supported throughout the apprenticeship. Level 3 Customer Service apprenticeships will be considered for anyone with Level 2 already, and there is the opportunity over time to move to other business departments within the company. … in an open plan office based environment. They must be able to work in a quiet professional environment. The right person would be self motivated, enthusiastic with good customer care and focus in mind. They would be keen to take on the challenges of learning about all of our products and services to become well-rounded asset to More ❯
Employment Type: Intermediate Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:

Technical Customer Service Advisor

West Thurrock, Grays, Essex, England, United Kingdom
Elevation Recruitment Group
Technical Customer Service Advisor Location: Thurrock Salary: Up to £30,000 Hours: Monday – Friday (early finish on Fridays) Employment Type: Full-time, Permanent Are you technically minded with a background in customer service or support roles? We're working with a well-established manufacturing business in Thurrock that is looking to … expand its team with the addition of a Technical Customer Service Advisor . This is a fantastic opportunity to join a busy, supportive environment where you’ll play a key role in maintaining high service standards, identifying technical issues, and ensuring smooth coordination between customers, suppliers, and internal teams. The Role You’ll … act as a first point of contact for customer emails, helping to assess queries and deliver cost-effective, practical solutions. Your day-to-day responsibilities will include: Responding to inbound customer emails and filtering technical queries Liaising with repair agents and logging detailed descriptions of work carried out Updating internal databases, compliance records, and CRM systems More ❯
Employment Type: Full-Time
Salary: £26,000 - £30,000 per annum
Posted:

Customer Service Advisor / IT Administrator

Dereham, Norfolk, UK
MK Warehousing
Job Title: Customer Service Advisor/IT Administrator Duties: - Answer incoming customer inquiries via phone, email, or live chat - Provide accurate and timely information to customers regarding products, services, and order status - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain customer records by updating account … information and documenting interactions - Collaborate with other departments to ensure customer satisfaction and problem resolution - Follow up with customers to ensure their concerns have been addressed and their needs have been met Create pick lists using stock management software. Hours: Monday to Friday. Sundays on rotation Experience: - Previous experience in a customer service role … Proficient in using computer systems and software applications - Ability to work well in a team environment If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Job Types: Full-time, Permanent Pay: £10.00-£12.21 per hour Expected hours: 40 per week Benefits: Employee discount Free More ❯
Employment Type: Full-time
Posted:

Customer Service Advisor

Chadderton, Oldham, Lancashire, England, United Kingdom
Copperfield Recruitment Ltd
Customer Service Advisor/Helpdesk Games Industry, based in Oldham, Manchester £12.75ph This is initially a temporary role with a view to going permanent.The main duties of this role are to act as the first point of contact for fault reporting and fault resolution so as to restore service as quickly as possible. … Overall responsibilities and accountabilities include answering service calls, logging faults onto the database in a timely manner and communicating any problems to senior team members. This role also involves effective customer complaint escalation and ensuring the customer is communicated to within specified timeframes with progress updates.Key Responsibilities To work as part of a Customer … To make outgoing courtesy calls regarding any new software updates and installations etc., as and when required. To liaise with I.T. and other Departments when necessary, to resolve customer queries. Qualifications Strong written and verbal communication skills Computer literacy ideally proficient using Microsoft Office Ability to work on own initiative with minimal supervision. Previous experience of telephone based More ❯
Employment Type: Temporary
Salary: £12.75 per hour
Posted:

Customer Service Advisor - PUNJABI SPEAKING

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you capa ble of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed Have you answered … yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Punjabi Speaking Customer Service Advisor LOCATION : Solihull SALARY : £25,000- £30,000 HOURS : 9am to 5.30pm, Monday to Friday - must offer some flexibility START: Immediately - will wait for the right candidate TERM: Permanent What … have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Customer Service Advisor - RUSSAIN SPEAKING

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you capa ble of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed Have you answered … yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Russian Speaking Customer Service Advisor LOCATION : Solihull SALARY : £25,000- £30,000 HOURS : 9am to 5.30pm, Monday to Friday - must offer some flexibility START: Immediately - will wait for the right candidate TERM: Permanent What … have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Customer Service Advisor - PORTUGESE SPEAKING

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Office Angels
Are you capa ble of delivering first class customer service? Do you want to be part of a team that acknowledges your hard work and wants you to succeed Have you answered … yes to the above? This could be the next step that you have been waiting for so keep reading... JOB TITLE: Portuguese Speaking Customer Service Advisor LOCATION : Solihull SALARY : £25,000- £30,000 HOURS : 9am to 5.30pm, Monday to Friday - must offer some flexibility START: Immediately - will wait for the right candidate TERM: Permanent What … have seen year after year growth, so much so they are expanding the team once again creating this exciting role. You will be joining an exhilarating team providing customer service that is second to none! Offering an amazing benefits package, hybrid working, pension, free parking and 25 days holiday (plus bank holidays). APPLY TODAY! The More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

ITS Customer Service Advisor

Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: ITS Customer Service Advisor Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, benefits, pension About Ricoh: Ricoh is a global technology business. As a company … be doing To be responsible for the day-to-day running of a specific account and/or Area ensuring SLA’s are always met. To provide outstanding customer service to our customers & build the relationship. Utilise dedicated technician resource to achieve SLA. Provide daily accurate updates to customer management via web-based applications … Oracle SHARE/Siebel would be a beneficial but not essential SNOW experience would be beneficial but not essential Field Scheduling experience would be beneficial but not essential Customer Service experience (desk or store for example) Must be able to work well under extreme pressure Negotiation skills Problem solving skills Assertiveness skills Confidence is key due More ❯
Employment Type: Permanent
Posted:

Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom)

gosforth, north east england, united kingdom
Hybrid / WFH Options
BT Group
Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom) Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate: £12.82 per hour rising to £13.12 per hour at … this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You’ll be … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Posted:

Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom)

Newcastle upon Tyne, UK
Hybrid / WFH Options
BT Group
Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom) Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Do you have the following skills, experience and drive to succeed in this role Find out below. Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at … this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . You’ll be … related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on More ❯
Employment Type: Full-time
Posted:

Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom) (Newcastle upon Tyne)

Newcastle upon Tyne, UK
Hybrid / WFH Options
BT Group
Customer Service Advisor (Gosforth Call Centre, Newcastle, United Kingdom) Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 at 9 months in role, plus uncapped commission Hourly rate: 12.82 per hour rising to 13.12 per hour at … this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . Youll be talking … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Employment Type: Part-time
Posted:

Customer Service Advisor Part Time (Plympton, Plymouth, United Kingdom)

plympton, south west england, united kingdom
Hybrid / WFH Options
BT Group
Customer Service Advisor Part Time (Plympton, Plymouth, United Kingdom) Where : EE Plymouth Part Time Lates : Permanent Salary : £13,379.73 per year Hourly rate: £12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service More ❯
Posted:

Customer Service Advisor Part Time (Plympton, Plymouth, United Kingdom) (Plymouth)

Plymouth, Devon, UK
Hybrid / WFH Options
BT Group
Customer Service Advisor Part Time (Plympton, Plymouth, United Kingdom) Where : EE Plymouth Part Time Lates : Permanent Salary : 13,379.73 per year Hourly rate: 12.82 The Role; Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service More ❯
Employment Type: Part-time
Posted:

Customer Service / Technical Support Advisor

Cheadle, Staffordshire, Canley, West Midlands (County), United Kingdom
Hybrid / WFH Options
Hunters4Staff
Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and … general enquiries. Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where … needed Deliver great customer experiences with patience and clear communication Requirements/Qualifications: Excellent computer and software skills - fast, confident, and accurate Strong English and Maths - capable of writing clearly and working through figures and logic-based problems Confident communicator with a calm, friendly manner - especially over the phone Basic knowledge of internet services, Wi-Fi, and home More ❯
Employment Type: Permanent
Posted:

Customer Service Advisor

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
EE
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate:? £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: October 2025 onwards Why this job matters Are … you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . Youll be talking over the phone to … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Employment Type: Work From Home
Posted:

Customer Service Advisor

sunderland, tyne and wear, north east england, united kingdom
Hybrid / WFH Options
EE
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission Hourly rate:? £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: October 2025 onwards Why this job matters Are … you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth) . Youll be talking over the phone to … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Posted:

Customer Service Advisor - Billing

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Plusnet
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with Plusnet . Why not use your skills to make a difference and join our Billing in Sheffield . Youll be talking over the … of Tech related queries. You could be helping someone with a simple question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Employment Type: Work From Home
Posted:

Customer Service Advisor - Billing

handsworth, yorkshire and the humber, united kingdom
Hybrid / WFH Options
Plusnet
this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with Plusnet . Why not use your skills to make a difference and join our Billing in Sheffield . Youll be talking over the … of Tech related queries. You could be helping someone with a simple question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships we can train you on the rest. More ❯
Posted:
Customer Service Advisor
the UK excluding London
10th Percentile
£20,280
25th Percentile
£23,504
Median
£25,087