10 of 10 Customer Service Representative Jobs in the UK excluding London

Role: Customer Service Agent Location: Newcastle Upon Tyne Type: 06 Months Contract – Inside IR35 Rate: 15 GBP Per Hour (Depend on Experience) OT: 1.5 Times of Rate DT: 2 Times of Rate No of positions: 2 Working Hours: 37.5hrs a week Required: - Call Centre/Contact Centre Experience - Customer Service Experience - Financial Customer Service Experience - Personal Loans Service Experience - Customer Records Management Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome … resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling Time We have a long-established partnership with a Major UK High Street Bank, where we manage their More ❯

Join Primary Care IT’s Customer Service team supporting GP surgeries with their IT systems. You’ll gain hands-on experience helping customers, developing technical and communication skills, and completing a Level 3 Customer Service Apprenticeship in a friendly, supportive environment. Role You’ll be part of our Customer Service team, assisting NHS primary … care clients with our digital products and learning all aspects of customer support. An average day may include: Responding to customer queries via phone or email Updating and maintaining our CRM system Assisting with customer onboarding and training Supporting the wider team with admin and service tasks Training You’ll complete a Level 3 Customer Service Specialist Apprenticeship through a mix of: On-the-job training in our office Online learning and tutor-led sessions Remote workshops with your apprenticeship provide At the end you’ll achieve a Level 3 Customer Service qualification and develop key skills for a successful career in customer support. Once qualified we would be looking More ❯

Customer Service Representative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. … You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively … with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service More ❯

Title: Customer Service Representative Location: Newcastle Upon Tyne - Full Onsite Working Start Date: 24/11/2025 End Date: 22/05/2026 - 6 Month Contract with Potential for Conversion to Full-time Employee Rate: GBP 15 Per hour – Inside IR35 we have a long-established partnership with a Major UK High Street Bank, where … a 6-week rotation so that you can plan around shifts with plenty of notice. As a Needs Met Agent, you will be expected to handle a variety of customer queries and processes regarding loan applications with professionalism and confidence while reporting to a Needs Met Supervisor for support if required. You will be directly responsible for helping to … achieve contractual obligations to our client by ensuring the achievement of Service Levels and Key Performance Indicators. Our Needs Met Agents are expected to be able to answer a high volume of calls per day, providing a repeat positive experience while always striving to achieve the right outcome first-time for our customers. We are looking for a candidate More ❯

environment , rated as one of the top 501 MSPs in the world . Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Description Joining our Customer Service team as Customer Service Representative i n a busy role you will be … effectively, prioritising tasks and able to work to deadline s Excellent organisational skills Accurate data entry Consistency Methodical Willingness to listen, learn and improve Being able to problem solve Customer service experience, including handling customer e nquiries, resolving issues, and providing excellent service The Candidate Good knowledge of IT & Telecoms products would be a considerable advantage More ❯

Distribution & Customer Service Representative Location: Birmingham, West Midlands (Office-Based with some Travel to Client Sites) Salary: £26,000 plus bonus and benefits Job Type: Full Time, Permanent Are you a practical, customer-focused individual who enjoys working with technology and keeping things organised? We’re a leading hospitality technology provider based in Birmingham, and we … re looking for a versatile team member to support both our warehouse operations and customer service functions. About Our Client Our client delivers innovative technology solutions to hotels across the UK, helping them enhance the guest experience through seamless systems and reliable service. Our team is passionate about quality, efficiency, and making a real impact in the hospitality … sector. The Role This is a dual-focused position, split between warehouse duties and customer support. You’ll be responsible for managing stock, preparing equipment for deployment, and assisting clients with technical queries. It’s a great opportunity for someone who enjoys variety, problem-solving, and working in a fast-paced environment. Warehouse Responsibilities (50%) Receive, inspect, and organise More ❯

Customer Service Representative 📍 East Cheshire 🕒 Full-time, on-site | Shift patterns Are you passionate about delivering customer service? Do you thrive on solving problems? Join an established yet growing company as our Customer Support Specialist and be the first point of contact for customer inquiries! This is an opportunity to kick-start a … long career with a Saas based technology business. What You’ll Be Doing: Be the main contact for customer questions, requests, and simple troubleshooting via phone, email, or chat. Record, track, and escalate issues according to company processes and deadlines. Always communicate professionally, with empathy and efficiency. Help improve processes by spotting patterns and suggesting better ways of working. … What We’re Looking For: 1+ years of customer support or service experience Strong written and verbal communication skills (English) Full UK driving license Strong phone experience - comfortable speaking to customers over the phone 📩 Ready to apply or want to learn more? Drop us a message or apply directly via LinkedIn More ❯

Customer Service Representative 📍 East Cheshire 🕒 Full-time, on-site | Shift patterns Are you passionate about delivering customer service? Do you thrive on solving problems? Join an established yet growing company as our Customer Support Specialist and be the first point of contact for customer inquiries! This is an opportunity to kick-start a … long career with a Saas based technology business. What You’ll Be Doing: Be the main contact for customer questions, requests, and simple troubleshooting via phone, email, or chat. Record, track, and escalate issues according to company processes and deadlines. Always communicate professionally, with empathy and efficiency. Help improve processes by spotting patterns and suggesting better ways of working. … What We’re Looking For: 1+ years of customer support or service experience Strong written and verbal communication skills (English) Full UK driving license Strong phone experience - comfortable speaking to customers over the phone 📩 Ready to apply or want to learn more? Drop us a message or apply directly via LinkedIn More ❯

A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc looking for a Customer Service Representative to engage with the client's needs and requirements. Role Dealing with customers logging faults/service issues across telephone lines and broadband Data Entry Diary Management Administrative Duties Training Opportunity … to become a permanent employee. Apprenticeship Standard Customer service specialist (level 3) Training Provider CASTLE & CO TRAINING LIMITED Working Week Monday – Friday, between 8:45am – 5:30pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 21st November 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Attention to detail Organisation … skills Customer care skills Problem solving skills Administrative skills Number skills About the Employer THE COMMS GUYS LIMITED A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. More ❯

We're looking for a friendly, proactive Technical Customer Service Representative to join our team. You'll be the first point of contact for our Customers, Partners, and Suppliers — helping to resolve issues, process orders, and ensure that every interaction leaves a positive impression of our company. This role is ideal for someone who enjoys problem-solving … communicating clearly, and supporting customers in a technical environment. Key Responsibilities Answer customer queries and resolve faults over the phone and via email Process orders and update customer records accurately Follow up with suppliers and partners to ensure timely resolutions Investigate faults and escalate complex issues to second-line support or suppliers Maintain and update information in our … CRM system — and suggest improvements Provide excellent service and help customers have a great experience with our company What We're Looking For Strong communication and interpersonal skills Good attention to detail and a methodical approach to problem-solving Confident using computers, databases, and CRM systems A basic understanding of networking is helpful but not essential A positive, customer More ❯