Customer Support Specialist Jobs in the UK excluding London

26 to 33 of 33 Customer Support Specialist Jobs in the UK excluding London

Customer Support Specialist

Manchester, England, United Kingdom
Blink Payment
Join to apply for the Customer Support Specialist role at Blink Payment Join to apply for the Customer Support Specialist role at Blink Payment Direct message the job poster from Blink Payment Talent Acquisition Manager - @ Blink Payment - We are hiring!!!! About Blink Payment At Blink Payment, we mix smart tech with a human touch … to join us. With new products, new customers, and big plans on the horizon, there’s plenty of opportunity to make your mark. What makes us different? People-first support – Rated 4.5 on Trustpilot, we’re always just a message away whether it’s live chat, email, WhatsApp, or a good old-fashioned phone call. A platform that just … quickly, easily, and securely all in one tidy place. Our core values: ️ Own the solution Win with integrity Ready to help The Role: We’re looking for a Client Support Specialist to ensure a best-in-class experience for our customers. Someone who can effectively handle and resolve customer queries, build strong relationships with our clients, and More ❯
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Client and Customer Support Specialist

Croydon, Cambridgeshire, UK
Hybrid / WFH Options
Berg Search
led, award-winning company who is driving a change in the parking industry and reimagining urban mobility, we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more … Companies in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist, you will handle a wide … range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external stakeholders to resolve issues across the company’s service estate. More ❯
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Customer Support Specialist

Leatherhead, Surrey, United Kingdom
Hybrid / WFH Options
Torrey Holistics
We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with reporting and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related to our browser-based system. Troubleshoot and resolve technical problems efficiently. Collaborate with the IT … Assistance: Assist customers in navigating and using the browser-based system for scheme participation. Provide guidance on technical aspects of the schemes. Collaborate with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related to the sales process. More ❯
Employment Type: Permanent
Salary: GBP Annual
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Customer Technical Support Specialist

Belfast, Northern Ireland, United Kingdom
Hybrid / WFH Options
MCS Group
MCS is delighted to be working with a leading organisation in the technology sector, who are seeking a talented Application Support Analyst to join their expanding IT operations team. This is a full-time permanent role focused on delivering high-quality application support, incident management, and cloud-based solutions across a dynamic technical environment. This is a hybrid … role based in Belfast, offering flexibility and strong career progression opportunities. Key Responsibilities: Provide first-line to third-line technical support across a range of enterprise applications and platforms Investigate and resolve technical issues through SQL queries Manage incidents effectively, prioritising based on business impact and ensuring timely resolution Support end-users with technical guidance and system updates … Assist in the testing, quality assurance, and performance monitoring of cloud environments Liaise with stakeholders and technical teams to deliver support solutions and service improvements Skills & Experience Required: Strong experience in SQL Server Management Familiarity with Cloud would be benefical Exposure to SOAP protocols, Postman testing, and command-line would also be benefical Excellent communication skills with a customer More ❯
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Technical Customer Support Specialist Sensors & Automation

Northwich, England, United Kingdom
Thomas Lee Recruitment
Know your sensors, automation kit, and how to talk tech without putting people to sleep? This role is bang in the middle of technical support, customer service, and application advice. You're the person customers and internal sales teams turn to when they need answers, alternatives, and actual solutions not just someone reading off a script. What youll … do: Support customers with product selection, cross-referencing, and replacements Handle sensor applications, PLC basics, and customer queries (phone, email, chat) Provide datasheets, CAD drawings, macros whatever gets the job done Investigate complaints and service issues, raise goodwill where needed Train new starters and support sales with technical guidance Log everything in SAP/C4C and help … independently and juggle multiple priorities About the Company: Youll be joining a global name in industrial automation and sensing technology. Their reputation is built on quality products and solid support and that's where you come in. The UK and EMEA operations are tight-knit, well-resourced, and backed by global R&D. If you like solving problems, helping More ❯
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Customer Support Specialist

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
Bright Purple Resourcing
Customer Support Specialist - Edinburgh, Hybrid We are seeking a highly motivated Customer Support Specialist to join a global technology company. You'll be the first line of support where you will be resolving queries, sharing knowledge, and helping customers get the most from our digital tools. If youre passionate about service, self-help … support, and improving user experience, this is your chance to make an impact. What is in it for you: Flexible hybrid working in Edinburgh 32 days annual leave Pension Scheme Career advancement opportunities What you will do: As a member of the Customer Support team, you will be responsible for assisting customers with their technical issues, ensuring … their systems run smoothly. Take responsibility for your cases, ensuring timely updates are given and achieving SLAs. Act as the first point of contact for all support queries, ensuring timely resolution or escalation. Help to create and maintain user documentation and guides. Grow your product knowledge and contribute to service improvements What you will need: Previous client facing experience More ❯
Employment Type: Permanent, Work From Home
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Customer Support Specialist

Edinburgh, Scotland, United Kingdom
Hybrid / WFH Options
Bright Purple
Customer Support Specialist - Edinburgh, Hybrid We are seeking a highly motivated Customer Support Specialist to join a global technology company. You'll be the first line of support, resolving queries, sharing knowledge, and helping customers maximize the use of our digital tools. If you’re passionate about service, self-help support, and … Assist customers with technical issues, ensuring their systems run smoothly. Take responsibility for your cases, provide timely updates, and meet SLAs. Act as the first point of contact for support queries, ensuring timely resolution or escalation. Create and maintain user documentation and guides. Grow your product knowledge and contribute to service improvements. What you will need: Previous client-facing More ❯
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Associate Customer Support Specialist

Newmarket, England, United Kingdom
Hybrid / WFH Options
Beyond Co
Associate Technical Support Specialist Reports to: Lead Communications Advisor & Lead Technical Advisor Location: Hybrid - 2-days on-site (Newmarket) 2-days WFH Hours: 8:30 am - 5 pm with 30 minutes for lunch Salary: £24,000 based on a 32 hour week Product: Wonde - https://www.wonde.com/Who we are and what is important to us … via our simple API platform. We are trusted by over 30,000 schools globally in the security and reliability of their technology and data. Job snapshot: As an Associate Customer Support Specialist, you will be the go-to person for our technical engagement with the schools. You’ll ensure the Wonde software is installed correctly and assist … stakeholders with all integration support and requirements. What you’ll be doing: Act as the first point of contact for any integration queries and strive towards first-contact resolution, championing best practices. Utilise the ticketing platform, Zendesk to ensure support requests are logged and responded to correctly. Collaborate and partner with the schools to arrange appointments, complete integrations More ❯
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Customer Support Specialist
the UK excluding London
Median
£27,000
75th Percentile
£28,000
90th Percentile
£28,600