About the Role We are seeking a Service Designer to support the transformation of services by placing individuals at the centre of the design process. This role involves applying service design and project management skills to create business-ready solutions. You will lead projects, collaborate with internal teams and external partners, and bring ideas to life through concepts … blueprints, prototypes, and new service delivery.This role would be well suited to a candidate with one or two years' experience in service design, particularly if they have worked with Interaction design.Key Responsibilities Apply designthinking and methods to solve complex and detailed problems Identify and use appropriate research methods (e.g., ethnography, primary/secondary research, co-design) to understand customer needs. Synthesise research into actionable insights, themes, and design principles Develop innovative ideas, concepts, and prototypes that inspire change Plan and facilitate user research and co-design workshops with stakeholders Experience with Interaction Design Experience working within the public sector or higher education Enable co-leadership by designing solutions that empower individuals to More ❯
expert for Agile, Lean, and complementary practices that drive business agility such as UX/CX, Change Management, DevOps, Evidence Based Management and systems thinking. Collaborate across teams to design and deliver end-to-end, blended learning journeys. Create Agile & Lean competency framework for learning paths Provide consultancy and mentorship Provide expert training aligned with globally recognised accreditation bodies … mindset and support cultural transformation across departments. Use your deep knowledge to interpret business needs and recommend solutions aligned with appropriate industry practices. Solve complex challenges using a systems thinking and holistic approach. Work independently with a high degree of autonomy, while collaborating effectively with stakeholders. Required Skills Deep expertise knowledge and proven experience in Agile, Lean, DevOps, and … in frameworks and approaches such as Scrum, Kanban, Lean Change Management, and Scaling frameworks. Solid knowledge and proven experience in fields that are complementary to Agile & Lean such as DesignThinking, UX, Agile Engineering practices, product management, coaching, and change management. Experience designing and delivering end to end experiential and blended learning programmes. Systems thinker and problem solver More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid/Remote Options
Randstad Technologies
Job Post: User Experience Design - Service Designer (Hybrid Contract) Title :User Experience Designer - Service Design Location :Newcastle, UK (Hybrid Working Model) Are you a highly strategic Service Designer ready to lead complex system change? We are seeking a seasoned expert to drive a human-centered design process across the entire service lifecycle, balancing deep user insights with … the development of Service Blueprints to visualize the end-to-end experience. Collaboration & Facilitation: Plan and lead cross-functional workshops to gather insights, align teams, and foster collaboration. System Design: Provide expert-level solutions to complex problems, often involving systemic changes that span multiple departments. Validation: Develop prototypes and conduct usability testing to rapidly validate design concepts and … iterate on service solutions. Required Skills & Proficiencies Advanced proficiency in User Experience (UX) Research methodologies. Demonstrated expertise in Service DesignThinking and DesignThinking practices. Strong background in System Designs and the ability to influence technical and strategic roadmaps. Proven ability to manage team decisions, mentor colleagues, and act as a Subject Matter Expert. Contract Details More ❯
This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1’s customers in the Private and Public sector. You will be … experienced in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. Qualifications … Designthinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. You take an evidence-based approach to design. You seek to test your assumptions to ensure that your designs are the simplest feasible approach to solving problems for users. More ❯
This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across projects for Version 1’s customers in the Private and Public sector. You will be … experienced in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. Qualifications … Designthinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. You take an evidence-based approach to design. You seek to test your assumptions to ensure that your designs are the simplest feasible approach to solving problems for users. More ❯
on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, designthinking and service design, and are passionate about coaching others in design research. You manage, coach and develop a small number of staff, with a focus on managing performance and assisting in their career development. You'll be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and … Able to communicate and influence effectively at all levels, driving action and impact based on user insight. Strong stakeholder management skills. Excellent commercial awareness. Broad understanding of user‐centred design principles and practices with the ability to lead and collaborate effectively with the other disciplines. A demonstrated ability in managing, coaching and developing senior staff. Regularly shares experiences, learnings More ❯
Manchester, England, United Kingdom Hybrid/Remote Options
Version 1
foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you! Job Description We are looking to recruit an adaptable User Centred Design Consultant who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. You will be experienced … in working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design standards and communicate your design decisions effectively. You'll … and offline channels provided by different parts of the customer's internal infrastructure. You will need to be eligible for SC clearance to be considered for this role Qualifications Designthinking and evidence-based design. You have a strong understanding of design thinking. You can apply frameworks and approaches as appropriate to the circumstances of a project. More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
TEaM Consulting
for National Offender Management Service (NOMS) Job Description About the work Who the specialist will work with We're building a team of around 70 experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and play an active and continued role in the strategic … development of both the team and the studio approaches. Immediate team: Service design team of a Technical Architect, Service Designer and Service Manager- based in Sheffield. Wider Service Area team: Service design team working across up to 3 Product Delivery Teams- based in Sheffield. Community of User Researchers, 3 based in London and Head of User Experience in … experience Have 5+ years conducting user experience research Have Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field Have In-depth understanding of user-centered design principles and tools Have Excellent written and verbal communication Be Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously Have demonstrable 3+ years experience planning and building More ❯
BettingJobs is currently seeking a UI Designer & Design Library Specialist for a growing iGaming business based in their central London office. The ideal candidate balances creativity with usability, has strong attention to detail, and thrives in cross-functional collaboration. Responsibilities: Produce high-quality interface assets, including icons, illustrations and brand-aligned visuals. Maintain visual consistency across all asset types … and ensure they meet usability and accessibility standards. Own the UI design delivery for product features: user flows, wireframes, prototypes and refined visual designs. Iterate based on user insights, analytics and stakeholder feedback. Advocate for user-centered design while balancing business needs and technical constraints. Support implementation, ensuring smooth handoff and close collaboration with engineering teams. Create and … maintain a comprehensive white-label design library using components and design tokens. Document components, usage guidelines and visual standards to ensure consistency across brands and platforms. Regularly audit the design library to identify gaps, improve structure and ensure alignment with best practices. Provide support and guidance to designers using the system. Work closely with Research, Product and More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Precise Placements
impactful pilots, product launches, and transformation initiatives. Key Responsibilities Practice Transformation & Innovation Drive implementation and adoption of the firm’s AI and legal technology strategies within practice areas. Facilitate designthinking sessions, process mapping, pilots, and workflow redesigns. Partner with lawyers, clients, and business services teams to evaluate processes and uncover opportunities for improvement. Gather user stories and … or legal tech provider). Proven experience delivering legal technology or innovation initiatives at scale. Strong understanding of legal matter lifecycles and lawyer workflows. Experience in business analysis, solution design, consulting, or similar client-facing roles. Skilled in eliciting and documenting business requirements. Technical Skills Required: Proficiency in Microsoft Office. Working knowledge of Lean/Six Sigma or other … process improvement methodologies. Understanding of project management approaches (Agile/Scrum, Waterfall). Preferred: Strong designthinking capabilities. Working proficiency in French or German. Performance & Leadership Attributes Exceptional communicator with ability to distil complex technical concepts. Customer-focused, solutions-oriented, and highly collaborative. Adept at managing multiple projects under pressure. Organised, detail-oriented, and proactive. Demonstrated leadership and More ❯
Wiltshire, South West, United Kingdom Hybrid/Remote Options
ADLIB Recruitment
Were hiring a Product Designer on behalf of a creative technology studio thats passionate about crafting digital experiences that matter. Youll be joining a team that blends designthinking with technical rigour, working on products and services that positively impact users, communities and the planet. What youll be doing As UX/UI Designer, youll be central to … shaping user-centred digital experiences. Youll work across the full design lifecycle from research through to prototyping and delivery. Youll collaborate with clients, developers and strategists to understand user needs and translate insights into intuitive, elegant interfaces. With experience across process-driven User Experience Design as well as high-fidelity user interface design, youll map user journeys … and design wireframes and prototypes across a range of projects. Youll design branded visuals and contribute to design systems that scale across platforms. This role is varied and hands-on. Youll be involved in everything from user research and accessibility improvements to supporting pitches. Youll be part of a team that values openness, inclusion and continual learning. More ❯
take the first step toward a rewarding career with HPE. Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, DesignThinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service More ❯
london, south east england, united kingdom Hybrid/Remote Options
PERSUIT
PERSUIT is a fast-growing legal tech scale-up transforming how legal teams engage with outside counsel. We believe great design is at the heart of building elegant, impactful, and efficient user experiences, and we're looking for a talented Product Designer to join our growing design team. In this role, you will: You'll join a passionate … design team dedicated to shaping a platform that drives real impact for some of the world's leading in-house legal teams. As a Product Designer in the Spend Management at PERSUIT, you will: Work end-to-end across discovery, ideation, and delivery Collaborate closely with Product Managers and Engineers in a cross-functional squad to deliver impactful product … experiences and dev-ready design assets Drive innovation and early-stage discovery projects Facilitate design workshops, user research sessions, and validation activities Support our Design Ops practice by contributing to key initiatives and collaborating closely with the team Help maintain and evolve our design system Advocate for best-in-class designthinking across the More ❯
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Adria Solutions
on a career-defining project that will shape how people experience financial support. The Role As our Senior Product Designer, you’ll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. You’ll balance a strategic UX mindset … with an exceptional eye for detail in visual design, ensuring we deliver a product that’s both intuitive and impactful. You’ll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are. What You’ll Be Doing … Lead the design of seamless digital journeys, reducing the need for human interaction. Collaborate with product, engineering, and wider stakeholders to bring concepts to life. Translate complex processes into clear, user-friendly solutions. Deliver high-quality UI design with a strong sense of craft. Contribute to design standards and champion best practices across the business. Apply strategic More ❯
london, south east england, united kingdom Hybrid/Remote Options
Amplifi Capital
leading financial institutions, including Credit Suisse, UBS, NatWest, Capital One, and Barclays. The Role: Reporting to the Senior Growth Manager, you will be responsible for key customer experiences, research, design and execution, across multiple customer touchpoints from acquisition journey all the way through to servicing. You will create, champion, and drive our UX/UI approach contributing to the … and experiences using A/B testing, customer and desk research or developing new innovative experiences that further differentiate MCF/Reevo in the marketplace. Responsibilities: Lead UX & UI design for both existing products and new offerings (including lending & borrowing platforms), ensuring consistency and scalability across all touchpoints. Develop a deep understanding of customer needs through qualitative and quantitative … research, usability testing, and persona development, ensuring user-centric design decisions. Collaborate cross-functionally with product, engineering, and marketing teams to align design strategies with business goals and technical feasibility. Drive growth initiatives by designing and optimizing A/B tests, onboarding flows, and renewal journeys to improve conversion and retention. Translate data insights and behavioural analytics into More ❯
looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team, you'll design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user … centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based on user feedback Apply GDS design patterns and accessibility standards to ensure consistency and usability Create prototypes and wireframes to test and communicate design ideas Champion designthinking and contribute to design critiques and community practices More ❯
in shaping how we deliver intuitive, accessible, and adaptable digital healthcare experiences to customers around the world. This role goes beyond crafting beautiful interfaces - you'll be solving complex design challenges tied to healthcare access and regulatory environments. You'll partner closely with cross-functional teams, including clinical, regulatory, localisation, engineering, and product, to launch and scale HeliosX services … ensuring customers feel confident and supported in their healthcare journey, no matter where they are. As a senior member of the team, you will champion designthinking across the organisation, lead high-impact initiatives, and help define what excellent, inclusive healthcare design looks like on a global scale. What You'll Be Doing Own and lead the … end-to-end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy. Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts. Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant. Leverage user insights, international UX research, and data to More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Pontoon
advocacy, and driving engagement with the Platform Change Framework (PCF). You'll love your craft and enjoy sharing your knowledge with others-whether it's advocating for Service Design with product teams, defining new ways of working, or helping evolve your design practice. What it'll be your role to do Work confidently within agile teams to … and decisions are informed. Communicate with colleagues and stakeholders, managing expectations and incorporating multiple perspectives when defining solutions. Support research and document current and future state services. Make strong design decisions, challenge constraints, and ensure the user perspective is central. Take ownership of your own development and collaborate closely with other designers, product owners, and engineers. Actively contribute to … the design community to share knowledge, generate ideas, and embed design principles across products, services, and customer journeys. What you'll need Solid experience as a Service Designer, ideally in a large, complex, regulated organisation with exposure to technology teams. Expertise in craft skills such as personas, service blueprints, customer journey mapping, customer lifecycle management, and storytelling. Ability More ❯
community. So, what's your possible? Opportunity: This is more than just a job; it's a mission. As a Senior UX Designer, you will be responsible for the design of high-quality artefacts to support the features defined from the projects prioritised roadmap. This role supports the ever increasing need to protect our national security through development of … a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme. Role responsibilities: Confidently explain and present choices made in the final design to varying audiences Responsible for the creation of artefacts that support the lean process including wireframes, prototypes, customer journey maps, testing and research Able to lead the development of … those features, ensuring the work is consistent and fulfils the design aims Lead small teams, being accountable for the quality of delivery Facilitate workshops to build collaboration between project team members Liaise with Product Owners and project Stakeholders as well as key role holders within the project team to help deliver the desired user experience We are looking for More ❯
excellence, financial planning, consolidation and analytics as well as financial reporting. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access … operating models Employing your judgment to address complex and ambiguous client business challenges applying rigorous quantitative and qualitative analysis techniques (business case); making decisions with little management oversight Facilitating designthinking workshops, showcasing agile design to the client, co-developing and securing design decisions and innovative solutions in an agile manner Cultivating strong relationship with clients More ❯
rewarding for sellers to onboard, trade, grow and thrive on our marketplace. This role leads our Seller-side Product Owners and partners across all aspects of our business to design intuitive seller experiences, unlock trading performance and ensure sellers maximise their success on our platform. You will combine insight, design, commercial analysis and automation to drive simplicity, trust … Growth strategy across onboarding, trading, performance, and solutions. Lead and coach Product Owners and Seller Experience teams, ensuring clarity of vision, prioritisation, and delivery. Champion data-driven decision-making , designthinking, and behavioural insights as core levers. Embed a culture of seller obsession and outcome-focused execution. Journey Ownership & Proposition Development Take ownership of the end-to-end … storytelling and data-led influence to senior decision-making environments. Proven experience shaping seller, merchant or partner ecosystems in marketplaces or high growth eCommerce Strong product, CX and proposition thinking Commercial and trading rigour, supported by data literacy and analytical capability Experience driving automation and scalable service models Deep empathy for sellers and passion for intuitive, empowering experiences Ability More ❯
who are looking to better understand their customers and how they engage with their products and services Have the opportunity to deepen your practitioner knowledge in areas such as designthinking and human-centred design Explore, shape and deliver Gen Ai capabilities to deliver end-to-end customer transformation for clients Shape and help deliver integrations of … varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access … Spend most of your time working on client projects and/or sites, delivering a project, and working alongside practice Leadership to broaden our client base and delivery scope Design and deliver compelling customer propositions Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture More ❯
Overview Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better … outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Role and reporting Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You … enabling them and holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech's community of practice for Product and collaborate with More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Capgemini
We are continuously scanning for opportunities to leverage emerging technologies to drive value for our clients. We aim to inspire our clients with the art of the possible, leveraging designthinking and horizon scanning techniques to identify truly innovative solutions. We ACCELERATE impact with products - We test ideas through rapid experimentation and proof of concept generation, and turn … clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues More ❯