Job Title: Level 1 DesksideSupportEngineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: Were looking for a capable and reliable Level 1 DesksideSupportEngineer to provide corporate IT support at … to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and … resolve technical issues in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate desksidesupport role More ❯
Job Title: Level 1 DesksideSupportEngineer Location: Witney, Oxfordshire Rate: £160 per day Contract Length: 2 months (potential for extension) Start Date: ASAP Overview: We're looking for a capable and reliable Level 1 DesksideSupportEngineer to provide corporate IT support … to backfill a mid-term sickness absence, and while initially for 2 months, there is potential for extension depending on circumstances. Key Responsibilities: Provide deskside IT support for hardware, software, and peripheral issues Support users with standard corporate technologies, including Windows OS and Microsoft Office Troubleshoot and … resolve technical issues in a timely, professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate desksidesupport role More ❯
This is an excellent opportunity for DesksideSupport professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include … with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktop support to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and … configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive support for all IT systems. Guide users with step-by-step instructions on installing applications. Document and record incidents, service requests and their resolutions in the More ❯
Ellesmere Port, Cheshire, North West, United Kingdom
Stefanini UK Ltd
an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service. Responsibilities: Provide support that consistently meets or exceeds Customer expectations; Determine and recommend which products or services best fit the customers' needs … Identify, analyze, and repair product failures. Order and replace parts as needed; Support and maintain user account information including rights, security and systems groups; Receive and resolve issues from Tiers 1,2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/… onsite - in cooperation with the resolver group who transferred the issue, if necessary; Provide troubleshooting and problem resolution support for all network devices; Coordinate with third-party vendors to resolve hardware and software problems, as required; Receive and resolve hardware or software related issues from Tiers 1,2 and More ❯
