1 to 2 of 2 Desktop Support Analyst Jobs in the UK excluding London

Desktop Support Analyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area requires a Desktop Support Analyst to join its fantastic growing team. … Ideal candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) Previous 2 nd Line support experience Previous Desk Support experience more »

passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals About the role: As Desktop Engineer you will be Joining our experienced and talented team, this role will provide the opportunity for you to further develop your existing skills … Follow documented procedures to deliver services in line with customer requirements, aiming to meet defined service level targets, Work in conjunction with other IT support groups to ensure successful resolution of desktop-related issues and other IT issues where an on-site presence is required, Ensure any incidents … which cannot be resolved directly are passed to relevant second- or third-line support groups, liaising with the IT Service Desk as necessary, Use IT service management software including the ticketing system and liaise with the IT Service Desk to ensure incident and service request tickets are recorded and more »