Were looking for a HelpdeskAnalyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues … improve stored documentation by suggesting changes, or drafting new documents Application monitoring and maintenance Monitor application performance to identify potential problems before they escalate. Help with the installation of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of More ❯
iconic brands in the game? The Advocate Group are delighted to be partnered with one of our key clients looking for an IT HelpdeskAnalyst to be responsible for the management of all ITSM queues. Key Responsibilities: Manage ITSM incident and request queues (in-person, telephone, remote) Log More ❯
Key Responsibilities: You will be joining the IT support team where you'll provide expert assistance in resolving technical issues. Your role will involve troubleshooting both hardware and software problems, managing and maintaining support tickets, and ensuring timely and efficient More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
BIOMETRIC TALENT
Permanent Role Salary: up to £27,846 Industry: Healthcare Industry Location: Hybrid: 2 days onsite per week (Bristol) and first couple of weeks fully onsite for training. Address: Bristol, BS16 About the Client Were exclusively working with a leading provider More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service More ❯
Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
IT Technician/HelpdeskAnalyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West Sussex. … additional consideration will be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/HelpdeskAnalyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent … customer service skills. Working as an IT Technician/HelpdeskAnalyst/First Line Support NOC Engineer your primary focus will be to provide 1st line support to customers. As the first point of contact within the Network Operating Centre you will employ your interpersonal skills combined with More ❯
My client, a market leading, global, multi-billion dollar AUM hedge fund, are looking to hire an Desktop Support Engineer in their London office. The successful individual will be responsible for supporting Portfolio Managers, Traders and End Users. The ideal More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Gleeson Homes
issues logged, through to conclusion. Contribute to reviews with 3rd parties and suppliers in relation to software and services provided. Support the Business Analyst Team and wider IT Team in ticket review, problem solving and resolution. Suggesting improvements through the demand process. Providing support to regional teams which More ❯
IT HelpdeskAnalyst (1st & 2nd Line Support) - West Yorkshire Are you a skilled IT professional with a passion for problem-solving and a customer-focused mindset? My client, a global organisation at the forefront of innovation in their industry, is seeking an IT HelpdeskAnalyst to … support who thrives in fast-paced environments and enjoys working both independently and collaboratively. Key Responsibilities: Deliver professional support via email, phone, and service desk portal to remote and on-site users Log and manage incidents through to resolution using an ITSM tool Monitor systems and respond proactively to … environment, we’d love to hear from you. Apply now to join a team that’s making a real impact through technology. IT HelpdeskAnalyst (1st & 2nd Line Support More ❯
Position: IT HelpdeskAnalyst Location: Leeds Salary: Up to £32,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer More ❯
Employment Type: Permanent
Salary: £24000 - £32000/annum Training - Hands on - Exposure
an organisation driven by strong values and a firm commitment to choice, dignity and social inclusion. Our IT department are looking for a HelpdeskAnalyst to join us on a full-time basis. The HelpdeskAnalyst will be the first point of contact for all TRFS … excellent communication skills who is able to hit the ground running! You will be responsible for responding promptly to telephone calls, emails and service desk tickets for any IT related issues. You'll be expected to categorize, record and follow up on all queries as well as identifying and More ❯