15 of 15 Help Desk Engineer Jobs in the UK excluding London

1st Line Help Desk Engineer Doncaster Full-time, permanent Mon – Fri, 9am – 5:30pm £25k – £30k Are you a proactive, customer focused IT Support Engineer looking to join a established IT company? Are you keen to play a key role in maintaining service standards … preparing hardware, and supporting ongoing projects? As a 1st Line Help Desk Technician, you will be required to: Respond quickly and ensure timely responses across the helpdesk, escalate calls to site visits where needed. Use all resources and team members available. Support our customers with IT issues including … VoIP and networking problems remote fix support calls, ability to create self-help media. Carry out maintenance tasks as instructed. Daily check and update all tickets internally, provide updates to helpdesk coordinator. Prepare hardware and project work as instructed by the Helpdesk Coordinator to the specification required and to More ❯

IT Help Desk Engineer Location: Glasgow (Hybrid) Salary: £35,000 (DOE) Team: 4-person internal IT team, supporting ~260 users Are you a technically-minded problem-solver who thrives on helping others? We’re supporting a Law Firm who are looking for a proactive IT Help Desk Engineer to join its internal IT team in Glasgow. You’ll play a vital role in keeping our systems running smoothly and ensuring a high level of IT support for colleagues across the business. This is a hands-on role where no two days are More ❯

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as … relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support, Technology Support, IT Desk Support More ❯

JUNIOR HELPDESK ENGINEER - 12 Month FTC LONDON £29,000 + FREE TRAVEL IN ZONES 1-6 Our Client, a leading global telecommunications company are looking for an Onsite Helpdesk Engineer to join their team on a full time basis for a period of 12 Months. This … put their people at the forefront of everything they do. If this sounds like your type of role - get in touch today! Onsite Helpdesk Engineer - Job Duties Communication with end usersfrom EMEA regionface to face or via telephone, email or collaboration tools. 1st level troubleshooting of technical issue … project or maintenance contractwork incl cover staff. Periodical status report to line manager. Coordination of operation flow with each depertment and customers. Onsite Helpdesk Engineer - What we are looking for Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server More ❯

Job Title: 3rd Line Support IT Engineer Location: [Insert Location or "Hybrid/Remote/On-site"] Type: Full-time, Permanent Salary: Competitive, based on experience About Supere Supere is a growing Managed IT Services Provider supporting businesses across the UK. We focus on practical, reliable IT with … a personal approach, helping clients stay secure, productive and ahead of the curve. We’re now looking for an experienced 3rd Line Support Engineer to join our technical team. If you’re passionate about solving complex problems, delivering excellent customer service, and working with a broad range of … Flexible working options and a people-first approach. Opportunities to get involved in exciting projects and shape how we deliver IT. 🚀 Apply now and help us deliver expert IT the right way – with quality, integrity, and a smile. More ❯

The Helpdesk Engineer is a critical role within the IT department, responsible for providing first and second-level technical support to end-users. This role involves troubleshooting hardware and software issues, responding to service desk tickets, and ensuring timely resolution of technical problems to maintain business productivity. … The Helpdesk Engineer acts as the primary point of contact for IT-related inquiries and plays a key role in maintaining a positive user experience. You are Technical Support: o Provide first and second-level technical support to end-users via phone, email, and in person. o Troubleshoot … issues. o Diagnose and resolve technical problems efficiently and effectively. o Escalate complex issues to senior IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate More ❯

Field Service Engineer/Helpdesk Support - MSP Experience Required Location: Bridgewater Job Type: Full-Time Salary: Competitive, based on experience We are looking for a Field Service Engineer/Helpdesk Support professional with Managed Service Provider (MSP) experience to join our growing team. This role involves … and resolve complex technical issues What We're Looking For: Experience working at an MSP is essential Previous experience as a Field Service Engineer handling client site visits Strong knowledge of Microsoft 365, Windows Server, and Active Directory Familiarity with networking concepts (firewalls, VPNs, switches, routers) Ability to More ❯

IT Helpdesk Engineer Bristol - 5 days per week £25-33K + Performance Bonus Join a dynamic Managed Service Provider (MSP) team as an IT Helpdesk Engineer, where you'll play a key role in providing technical support to a diverse range of clients. You'll … thrives in a fast-paced environment, has strong troubleshooting skills, and enjoys working with a variety of technologies. Key Responsibilities: Provide telephone, remote, and desk-side support for Windows and macOS environments. Troubleshoot and resolve issues related to Microsoft 365, VoIP, Windows Server administration, and networking. Accurately log and More ❯

IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West Sussex. … to customers. As the first point of contact within the Network Operating Centre you will employ your interpersonal skills combined with technical knowledge to help resolve or escalate customer issues. This job would be perfect for someone with experience within a similar role looking for a new challenge but … a strong team player DESIRABLE Awareness of OSI model Awareness of ITIL framework Awareness of WAN/MPLS technologies Experience working within a service desk environment Experience with working with ISP suppliers Knowledge of BT infrastructure, support processes and systems BENEFITS Subsidised Health and subsidised dental care Employee Assistance More ❯

Senior HelpDesk Engineer We have an exciting opportunity to join our growing team in a challenging but rewarding position with significant opportunity for personal development. Our client is a well-established, and growing business in Pontefract, West Yorkshire with humility, hardworking and a team first attitude at the … centre of its core values. Theyre seeking a dedicated Senior HelpDesk Engineer to join a dynamic Managed IT Services team, and the ideal candidate will have strong organisational skills, excellent communication abilities, and a solid foundation in first-line technical support to serve as a backstop to the More ❯

We are looking for the perfect fit to join our team and help us thrive. Are you a tech wizard? If you can troubleshoot like a pro … save the day for our users and keep our IT systems running smoothly, we need you on our team! Job summary As a helpdesk engineer with Daffodil IT, you'll be the go-to person for solving tricky IT problems, helping out our users with their tech woes … with emerging trends and technologies in the IT industry. What kind of person we are looking for Proven experience working as an IT Helpdesk Engineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active More ❯

Looking for a career in the IT industry? We are looking for new talent within our friendly organisation to help deliver outstanding services to our customers. We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking … enhanced security services, will ensure you gain comprehensive knowledge and experience, preparing you for a successful career in IT support. As an IT helpdesk Engineer Apprentice, your duties will include: Check client backups daily Answer support calls and log as tickets Assign available engineers who may work with More ❯

tech company providing IT & Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and More ❯

tech company providing IT & Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and More ❯

Field Service Engineer/Helpdesk Support - MSP Experience Required Location: Bridgewater Job Type: Full-Time Salary: Competitive, based on experience We are looking for a Field Service Engineer/Helpdesk Support professional with Managed Service Provider (MSP) experience to join our growing team click apply for More ❯