ITSupportTechnician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused ITSupportTechnician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an ITSupportTechnician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain … hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the ITSupportTechnician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety More ❯
We have an exciting opportunity for an ITSupportTechnician to join our well-established client in Farnborough.MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team … who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. You will be based at a stunning and reputable private school in Farnborough. ITSupportTechnician - What will you be doing day-to-day? You will be working at the college to deliver first-class ITsupport services to staff and pupils. You will undertake a broad range of tasks, maintaining the IT systems including but not limited to servers, network and Wi-Fi, end user devices, cloud hosted systems. You will be a key member of the onsite IT team, also working closely with the team plus relevant staff onsite. ITMore ❯
The ITSupportTechnician will provide first-line technical support to staff, ensuring seamless operation of hardware and software systems. This temporary role in the healthcare industry is based in Crowborough and requires a proactive approach to troubleshooting and problem-solving. Client Details This small-sized organisation operates within the healthcare sector. Description Provide support to first-line technical support to staff, resolving hardware and software issues efficiently. Assist with the installation and configuration of IT equipment, including computers, printers, and mobile devices. Monitor and maintain the performance of IT systems, ensuring minimal downtime. Log and track support requests, escalating more complex issues to senior team members when necessary. Ensure … compliance with IT policies and data security protocols in all activities. Profile A successful ITSupportTechnician must have: New starter creation within Hybrid Exchange MS Office troubleshooting Intune device and user management Desk support MS Teams meeting room support (Yealink and Creston devices) Laptop build through autopilot A successful Junior ITSupportMore ❯
The Assistant ITSupportTechnician will provide essential technical support to ensure the smooth operation of the organisation's systems and equipment. This role in the healthcare industry requires a focus on troubleshooting, maintaining, and optimising technology solutions. Client Details This healthcare organisation is a small-sized team dedicated to providing excellent services to its clients. … Description Provide support to first-line technical support to staff, resolving hardware and software issues efficiently. Assist with the installation and configuration of IT equipment, including computers, printers, and mobile devices. Monitor and maintain the performance of IT systems, ensuring minimal downtime. Log and track support requests, escalating more complex issues to senior team members … when necessary. Ensure compliance with IT policies and data security protocols in all activities. Profile A successful ITSupportTechnician must have: New starter creation within Hybrid Exchange MS Office troubleshooting Intune device and user management Desk support MS Teams meeting room support (Yealink and Creston devices) Laptop build through autopilot A successful Junior More ❯
ITSupportTechnician Derbyshire Permanent to £30,000 (DOE) ITSupportTechnician needed for a permanent position in Derbyshire (around 10 miles north of Derby ). A superb opportunity for an ITTechnician looking to progress their IT career, with potential to take a step-up into an ITSupport … A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line ITSupport teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small ITMore ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
CV Screen Ltd
ITSupportTechnician – Hybrid Edinburgh | Up to £31,000 + Excellent Benefits Are you an experienced ITSupportTechnician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to £31,000, hybrid working, and an excellent benefits … package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide. Duties & Responsibilities Provide first and second line support to internal users across multiple … sites. Administer Microsoft 365, including user management and application support. Maintain and troubleshoot hardware, networks, and security systems. Support remote access technologies and mobile device management. Assist with the deployment of new systems and software upgrades. What Experience is Required Minimum 3 years of experience in a similar ITsupport role. Strong working knowledge of Microsoft More ❯
1st Line ITSupportTechnician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line ITSupportTechnician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in ITsupport, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive … salary (Up to £30K) and pension scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line ITSupportTechnician: Serve as the first point of contact for More ❯
Cottingham, North Humberside, England, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupportTechnician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line supporttechnician to join their team. I'm looking for a proactive and customer-focused ITSupportTechnician to join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day … brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system More ❯
Cottingham, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Principal IT
1st Line ITSupportTechnician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line supporttechnician to join their team. I'm looking for a proactive and customer-focused ITSupportTechnician to join our growing ITSupport Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day … brings new challenges and as the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite ITsupport to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system More ❯
ITSupportTechnician Overview Are you passionate about technology and enjoy helping others navigate the digital world? We are looking for an enthusiastic and proactive ITSupportTechnician to join our dynamic team. This is a fantastic opportunity for someone with a strong technical foundation and a customer-focused mindset to make a real … impact in a fast-paced environment. Responsibilities As an ITSupportTechnician, you will play a vital role in ensuring our team operates efficiently and securely. Your main responsibilities will include: Building and continually developing strong relationships with all employees across the group. Responding to first-line internal IT issues, prioritising tasks to ensure minimal disruption … to users, and keeping them informed of progress. Assisting employees with IT equipment, software, and security-related queries. Ensuring all systems are secure from viruses, hacking, and other cyber threats, seeking advice from third-party ITsupport when necessary. Managing and understanding the software used across the group to minimise downtime. Liaising with third-party ITMore ❯
ITSupportTechnician Purpose of the Role The ITSupportTechnician is responsible for providing hands-on technical support, proactively resolving hardware and software issues, and maintaining complex IT systems. The role also focuses on building strong relationships with internal customers, ensuring a seamless IT experience, and supporting career development within … a dynamic IT environment. Key Responsibilities Provide hands-on ITsupport , troubleshooting hardware, software, and network issues. Proactively identify and resolve technical problems to minimise downtime. Manage repair and maintenance of complex IT systems. Build and maintain strong relationships with internal stakeholders , understanding their needs and ensuring high satisfaction. Respond promptly to IT concerns, delivering … efficient solutions. Ensure smooth operation of company IT systems for optimal productivity. Travel occasionally to Bristol office and Maidenhead data centre as required. Key Relationships Internal: Reports to: Head of IT (Global) Collaborates with: Executive Team, Engineering, Sales, HR, Finance External: Vendors, Customers (as needed) Qualifications Essential: Proven experience in ITsupport (3+ years). Strong More ❯
Rotherham, Canklow, South Yorkshire, United Kingdom
Adria Solutions Ltd
ITSupportTechnician Are you an experienced ITSupportTechnician ready to take your skills to the next level in a dynamic and collaborative environment? Join our clients Group IT team, where you’ll play a vital role in delivering high-quality technical support across multiple departments and companies. Key Responsibilities Provide … first and second-line support via a central help desk. Diagnose and resolve issues with IT and telephony equipment. Monitor IT systems proactively to ensure efficiency and minimise downtime. Carry out planned maintenance with minimal disruption to core business functions. Liaise with third-party suppliers and support providers. Maintain system and user security, including access control … for process enhancements. Ensure all work adheres to Health & Safety and company guidelines. What We’re Looking For Essential: Minimum 3 years’ experience in a 1st/2nd line ITsupport role. Strong knowledge of Microsoft Operating Systems, Microsoft 365, Office Suite, and Active Directory. Solid understanding of basic networking (DHCP, DNS, routing). Excellent communication and customer More ❯
TF2, Telford, Telford and Wrekin, Shropshire, United Kingdom
Prince Personnel Limited
ITSupportTechnician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited … in Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an ITSupportTechnician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance … to get involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the ITSupportTechnician, you will be getting involved More ❯
Cheltenham, ENG, gl50 1ht, GB, Gloucestershire, United Kingdom
Hooray
Are you an experienced ITsupport professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a ItSupportTechnician and Trainer to join … newly created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an ITSupportTechnician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across More ❯
ITSupportTechnician Derbyshire Permanent to £30,000 (DOE) ITSupportTechnician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will … include: Resolving IT incidents to 2nd line level + managing ITsupport requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line ITSupport Engineers + 3rd party IT suppliers. … Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + More ❯
Robert Half have partnered exclusively with an SME in the Bristol area to recruit an ITTechnician on a permanent basis The ITSupportTechnician is responsible for providing ITsupport to the business, offering IT solutions and building relationships with employees, partners and suppliers The IT department contributes to the … successful running of various departments within an organisation by meeting the business, organisations and employees needs regarding all aspects of IT for the company, from the governance of the company's infrastructure to the maintenance and functionality of the IT systems. Main Responsibilities: Installing and configuring Software onto new Hardware and Equipment. Talking staff through a series of … face, through email or over the telephone, to help set up systems or resolve issues. Prioritising and managing open ticket cases. Managing External Communication Infrastructure within the business. Managing IT Software Contracts and Monthly costs for the department. IT Budget Management. Managing and Purchasing IT equipment for the business. Troubleshooting system and network problems, diagnosing and solving More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Proactive Appointments
ITSupportTechnician Hybrid Working in Exeter Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications SupportTechnician to be the go-to … tech expert for their regional offices. You'll be the first point of contact for ITsupport, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you'll play a key role in maintaining a secure and efficient IT environment. This is … grow their technical expertise. You'll also have the chance to travel to other UK offices, expanding your experience and network. What You'll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
Job Title: First Line SupportTechnician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line SupportTechnician, to join our Helpdesk Team, working from … our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line SupportTechnician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise … around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line SupportTechnician, to join our Helpdesk Team, working from … our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a More ❯
Sheffield, S9, Meadowhall, South Yorkshire, United Kingdom
Integral Recruitment Ltd
ITSupportTechnician £25,500 + Excellent Benefits Sheffield, S9 | Travel required – own car essential Keywords: ITSupport, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just starting your career or already have experience … in ITsupport, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic ITSupportTechnician to join their friendly and … supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside a competitive salary, you’ll More ❯
We have an exciting opportunity for a 1st Line ITSupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress … and succeed. 1st Line ITSupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to … change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line ITSupportTechnician – skills & experience: Minimum of 6+ months of experience in an ITSupport role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience More ❯
Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation. Our client prides itself on great response times … and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an ITSupport Specialist, you will play a crucial role in resolving complex technical More ❯
ITSupportTechnician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance … MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and … exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer ITsupport queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop SupportTechnician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop SupportTechnician ready to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line ITsupport to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are … maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an ITSupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. ITSupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep … accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead ITSupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud supportMore ❯