IT Support Technician
- Hiring Organisation
- QA
- Location
- Weybridge, Surrey, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18,000 - £20,000 per annum
Planet Intelligent Technology provides managed IT support, cyber security and cloud services to businesses across London and the UK, helping organisations enhance efficiency, security and business performance through expert technology solutions. Overview As the IT Technician Apprentice you will act as the initial point of contact … IT issues, providing remote or telephone troubleshooting to resolve routine hardware, software and access queries. Assist with logging tickets, diagnosing problems and escalating complex issues to 2nd/3rd line teams to meet service level agreements. Monitor and work on the Workshop queue as well as the 1st Line ...