IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies … and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting More ❯
Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide end-user support for … business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently … or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under pressure. Person Specification Essential Experience Proven experience in an IT support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office 365 Active More ❯
This is an exciting opportunity for an IT Support Technician to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and Apple environments. Client … within a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the IT Support Technician role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. You will … technologies, with a central focus on Office365, as well as Apple hardware including iPads and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on exciting More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
Role: IT Support Technician Salary: £30,000 Location: Mansfield Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability. About the Role: As an IT Support Technician, you'll play a vital role in delivering outstanding technical … support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations. Your Responsibilities: 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries. 2nd Line Support: Diagnose technical problems, perform system/network … maintenance, and support projects. Administer user accounts, permissions, and group policies in Active Directory and Office 365. Collaborate on IT projects such as hardware rollouts and system migrations. Maintain IT documentation and liaise with external vendors to resolve complex issues. Your Skills and Experience Proven experience across 1st, 2nd line IT support. Strong knowledge of Windows Server More ❯
We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control … process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Job Title: Graduate ITTechnician Location: Telford Pay Range/details: Competitive salary + benefits package Contract Type: Permanent Our client is seeking a Graduate ITTechnician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate ITTechnician will implement, operate, and maintain the organisation’s computer … systems and networks, ensuring users have efficient and secure IT functionality to support business operations. Key Responsibilities - Graduate ITTechnician Act as the first point of contact for IT support, resolving user issues with computers and network devices. Maintain robust cybersecurity strategies to secure client and server systems. Ensure an effective business continuity and disaster recovery … plan is in place. Install, configure, and maintain software and hardware components of IT systems. Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed. Maintain and update technical documentation and test new hardware/software before full implementation. Support the planning and rollout of new technologies and applications. Qualifications & Requirements - Graduate ITTechnicianMore ❯
IT Support Technician (First Line Support) Norwich Up to £25,000 per annum 37.5 hours per week, Monday to Friday Are you a tech-savvy problem solver with a passion for helping others? We're looking for an enthusiastic IT Support Technician to join our dynamic team in Norwich. If you have a 'can do' attitude … and enjoy tackling technical challenges, this could be the perfect role for you! REED Technology are working with a client who require an IT Support Technician, you'll be the first point of contact for end-users, providing top-notch technical support via phone, email, and in-person. You'll troubleshoot hardware, software, and network issues, ensuring our … IT systems run smoothly. Your responsibilities will include: Resolving technical issues and providing excellent customer service. Installing, configuring, and maintaining computer systems and peripherals. Performing regular system maintenance and updates. Assisting with the setup and deployment of new equipment. Keeping accurate records of support requests and resolutions. Collaborating with the IT team to solve complex problems. Ensuring compliance More ❯
UNIT 52, ATCHAM BUSINESS PARK, ATCHAM, SHREWSBURY, England
ORIGINAL LIMITED
We are seeking an enthusiastic IT Apprentice Technician to join our IT team. You will support incoming technical requests from internal and external customers, working alongside experienced colleagues to learn best practices in IT operations, cloud services, and user support. Role Respond to, log, and resolve IT support tickets for hardware, software, networking, and cloud … administration in Active Directory (and Microsoft Entra) Provide first-line diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations Support cloud-based services (e.g., Office 365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration Assist with the monitoring of system health … server uptimes, disk usage, event-log reviews, and perform simple corrective actions under guidance Shadow senior IT staff on projects, such as migrations, rollouts, and infrastructure upgrades (e.g., Windows Server deployments, virtualisation tasks) Document technical processes, user guides, and knowledgebase articles to help colleagues and end users resolve common issues independently Help ensure data security and compliance by following More ❯
Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are looking for a … Second Line IT Support Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist IT support that ensures the site establishes and maintains high … during the school holidays. Requirements: GCSE Grade 5 or above in Maths and English. A Level, BTEC, NVQ or T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or IT Support environment. Solid understanding of wired and wireless networks and More ❯
Infrastructure Engineer – Windows Networking & Linux We are looking for someone with strong technical skills covering Windows Server, Networking and some Linux Administration who can provide reliable, scalable, and secure IT support across the business. As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimizing core systems. You’ll work across Windows and Linux platforms, focusing on … and performance, ensuring high availability Collaborate with DevOps, security, and development teams on infrastructure projects Participate in on-call rotations and incident response Requirements: 3+ years of experience in IT infrastructure Strong knowledge of Windows Server and Active Directory Solid experience with Linux systems administration Good understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls Experience with virtualization More ❯
IT Support Technician We are currently seeking an experienced IT Support Technician in the Bradford region, to work for an award winning office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry. Key Responsibilities Providing technical … support via the company helpdesk to a wide variety of clients across the UK. Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults. Configuring new user IT/Telecoms/Print equipment Networking devices and providing general support with any technical related queries. Providing exceptional customer service to ensure issues are being resolved in … and software fault diagnosis and resolution. Desire to continually enhance job knowledge and skills (Ongoing Training Provided) A high degree of enthusiasm and self-motivation Experience or qualifications in IT related disciplines (Microsoft, Active Directory, VMware, Infrastructure etc) Desirable Skills Experience in an IT support role IT college or degree related course Microsoft certifications or equivalent KEY More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 23 Days Holiday, Great Benefits
Lincoln, Lincolnshire, East Midlands, United Kingdom
In Technology Group Limited
Role: ITTechnician Location : Lincoln Salary: £28,000 Are you passionate about tech and eager to grow your skills in a dynamic environment? We're hiring an ITTechnician for a thriving Managed Service Provider (MSP)! Your Role: Provide 1st and 2nd line support to clients Troubleshoot hardware, software, and network issues Assist with system upgrades … What We're Looking For: Strong problem-solving skills and attention to detail Experience with Windows, Microsoft 365, and networking basics A passion for technology and helping others Relevant IT qualifications or certifications are a plus! Why Join? Career growth in a fast-paced, evolving industry Hands-on experience with diverse technologies Collaborative team and supportive work culture APPLY More ❯
We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 45 IT professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team … who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician – main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To promptly complete any admin paperwork and documentation • Keep accurate records … of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise a working week • Review scorecard weekly with Team Lead IT Support Technician – skills & experience: • Experience in using Windows Server/Active Directory • Experience in using Office 365 Admin • Exposure to Cloud support • Experience working with More ❯
ITTechnician - Shaftesbury - £28,000 - £33,000 We have an excellent opportunity for an ITTechnician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and … tickets, ensuring you are working to agreed SLAs. Benefits for the ITTechnician 20 days + bank holiday rising with length of service Excellent career development and training opportunities Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the ITTechnician: Acting as the first point of contact for all IT … team leaders and senior management ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP More ❯
Employment Type: Permanent
Salary: £28000 - £33000/annum 20 days+bank, Career progression, Pe
Are you passionate about technology? Do you thrive in a dynamic environment where innovation is key? Are you looking for an opportunity that can elevate your IT career? We are currently looking for an enthusiastic ITTechnician to join our busy team in Westerham - TN16. As an ITTechnician, you will play a vital role … in supporting our IT infrastructure, catering to both local and remote users across our EMEAA operations. Your responsibilities will include managing helpdesk queries, maintaining IT systems, and documenting processes to ensure seamless day-to-day IT operations. You will be integral in troubleshooting issues, implementing solutions, and educating users on new technologies, making a significant impact on … our team's effectiveness and efficiency. Hours of Work: This is a permanent, full-time position. ITTechnician Requirements: Experience with Microsoft Server (install, AD, remote admin, configuration, security) Basic knowledge of networking and switch configuration Experience with Windows 10/11 and the Microsoft 365 suite (including Teams) Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print More ❯
Are you passionate about technology? Do you thrive in a dynamic environment where innovation is key? Are you looking for an opportunity that can elevate your IT career? We are currently looking for an enthusiastic ITTechnician to join our busy team in Westerham - TN16. As an ITTechnician, you will play a vital role … in supporting our IT infrastructure, catering to both local and remote users across our EMEAA operations. Your responsibilities will include managing helpdesk queries, maintaining IT systems, and documenting processes to ensure seamless day-to-day IT operations. You will be integral in troubleshooting issues, implementing solutions, and educating users on new technologies, making a significant impact on … our team's effectiveness and efficiency. Hours of Work: This is a permanent, full-time position. ITTechnician Requirements: Experience with Microsoft Server (install, AD, remote admin, configuration, security) Basic knowledge of networking and switch configuration Experience with Windows 10/11 and the Microsoft 365 suite (including Teams) Understanding of VLANs, firewalls, VCenter, backup systems, antivirus, print More ❯
3rd Line ITTechnician Skipton £35,000 - £50,000 + Company Car Excellent Benefits: 25 days holiday plus your birthday off, bonus scheme, company car, pension scheme, private medical insurance, healthcare and wellbeing scheme, life insurance, free parking, gym membership, and regular company events. Hours: Full-time, Monday to Friday 9 5pm - office-based with travel required An … excellent opportunity for experienced and proactive 3rd Line ITTechnician to join a well-established and growing IT support company based in Skipton. This is a fantastic opportunity to join a friendly and supportive team, working in a fast-paced environment where no two days are the same. As a key member of the MSP team, you … start to finish Attend client sites to provide on-site support Collaborate with colleagues to meet team goals and ensure customer satisfaction Experience: Proven experience in a 3rd Line IT Support role Knowledge across: Windows Server, Azure, Exchange, Office 365, Active Directory, Networking, Firewalls, WAN, HyperV, Veeam, QNAP, Sonicwall, VoIP, and Aruba Strong communication and time management skills Ability More ❯
Skipton, Rylstone, North Yorkshire, United Kingdom
Unity Resourcing Ltd
3rd Line ITTechnician Skipton | £35,000 - £50,000 + Company Car Excellent Benefits: 25 days holiday plus your birthday off, bonus scheme, company car, pension scheme, private medical insurance, healthcare and wellbeing scheme, life insurance, free parking, gym membership, and regular company events. Hours: Full-time, Monday to Friday 9 – 5pm - office-based with travel required An … excellent opportunity for experienced and proactive 3rd Line ITTechnician to join a well-established and growing IT support company based in Skipton. This is a fantastic opportunity to join a friendly and supportive team, working in a fast-paced environment where no two days are the same. As a key member of the MSP team, you … start to finish Attend client sites to provide on-site support Collaborate with colleagues to meet team goals and ensure customer satisfaction Experience: Proven experience in a 3rd Line IT Support role Knowledge across: Windows Server, Azure, Exchange, Office 365, Active Directory, Networking, Firewalls, WAN, HyperV, Veeam, QNAP, Sonicwall, VoIP, and Aruba Strong communication and time management skills Ability More ❯
W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills … while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on … experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring system More ❯
Junior IT Support Technician £20,000 Salary - Age 18-20 Essex On-site Full-time A leading UK-based engineering and design company is offering a fantastic entry-level IT position for young people aged 18-20 looking to kick-start their career. In this role, you'll support a busy team of over 70 users, getting … hands-on experience with: Front-line tech support and troubleshooting Windows OS and Microsoft Office applications Network setups, hardware installations, and diagnostics Internal systems, quality processes, and IT development projects You'll be learning from experienced professionals in a fast-paced environment that designs high-tech systems for global clients. Whether you're configuring devices, helping with systems upgrades … or supporting behind-the-scenes tech infrastructure, you'll play a real part from day one. You'll gain: Real-world IT skills that look great on your CV Exposure to engineering-based systems and production processes Ongoing support, training, and development A starting salary of £20,000 plus great benefits What we're looking for: Curiosity and motivation More ❯
Thatcham, West Berkshire, Berkshire, United Kingdom
Latcom plc
IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your application. … Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures, developing … new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in roles that require involvement More ❯
Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up to … issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best practices to enhance their productivity and security awareness Proactively monitor, assess, and report on all tickets against defined Incident and Request Management KPIs, ensuring that appropriate … at least 6 hours a week of an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and Maths (if required) Level 3 Information Communications Technician Apprenticeship End Point Assessment: Work-based project and presentation Portfolio-based interview Service Desk Analyst Deskside Support Analyst Apprenticeship Standard Information communications technician (level 3) Training Provider ABINGDON More ❯
IT Support Technician, Permanent, Salary up £35,000 A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Support Technician to support the on-prem services and get involved in hardware/software support. This is a permanent role with a requirement to be in the office 5 days a week … in Guildford.Must hold a valid UK driver's license. The RoleAs an IT Support Technician, you will be working closely with the IT and wider teams across the organisation to support on 1st and 2nd Line support. You will be getting involved in varied projects across IT including involvement in new upgrades, virtualisation software being replaced … and helping install brand new equipment for the organisations use.A hands-on role, handling equipment and providing solution to IT issues. You will also assist in ensuring IT Systems and procedures are documented.Overall, the IT Support Technician requires an individual with a 'get stuck in' attitude, prior experience within a service desk or technician environment More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Position: IT Helpdesk Technician Location: Newcastle Salary: Up to £25,300 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from … you! The Role As an IT Helpdesk Technician, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the … level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Software Troubleshooting Basic knowledge of IT Systems and Networks Bespoke Software Training What We Offer Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative team culture where your contributions are valued. Comprehensive More ❯
2nd Line ITTechnician £28,000 - £30,000 Monday to Friday, 9:00am - 5:30pm South Wales + On-site Client Work Are you an experienced ITtechnician who enjoys solving complex technical problems and providing hands-on support? Hatched Talent Solutions is proud to be partnering with a well-regarded IT services company in … South Wales to recruit a 2nd Line ITTechnician to join their growing support team. This is a key role, supporting both in-house teams and clients across a variety of environments. You'll act as the technical bridge between 1st line support and senior engineers-handling cloud services, networks, servers, and more advanced diagnostic work. What you … software to stay ahead of the curve. - Performing system checks, updates, and OS re-installations as required. What we're looking for: - At least 3 years of experience in IT support, including cloud, hardware, and software administration. - Strong knowledge of Microsoft Windows, networking (DNS/IP), and Office 365 admin. - Familiarity with Microsoft Azure and VoIP systems is highly More ❯