1 to 25 of 29 Incident Manager Jobs in the UK excluding London

Enterprise Incident Manager Senior

Location
Manchester, England, United Kingdom
Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

Enterprise Incident Manager Senior

Location
Gateshead, England, United Kingdom
Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

Major Incident Manager Belfast

Hiring Organisation
Anson Mccade
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£70,000
Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident … develop best practice and drive continuous improvement. What youll be doing Taking ownership of major and business-critical incidents through to resolution Leading Major Incident bridge calls and coordinating technical and operational teams Managing escalations and communicating effectively with senior stakeholders Driving improvements across Major Incident Management processes ...

Incident Manager

Location
Leeds, England, United Kingdom
About the Role We are recruiting an Incident Manager based in the UK. The Incident Manager will work 8-hour shifts across a five-day week and provide on-call assistance as part of a four-person rota that delivers 24/7 escalation coverage. Shift … training budget Enhanced company sick pay Enhanced family leave policy Electric Car Scheme (salary sacrifice) Salary Range: £51,000 - £70,000 Responsibilities Assume the Incident Commander role for all P1 and P2 incidents: own the bridge call, drive resolution, and coordinate cross-functional resolver groups. Establish roles on incident ...

Major Incident & Escalation Manager

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£350.00 - £450.00 per day
Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … escalations end-to-end. Act as the primary point of contact for stakeholders during major incidents and business-critical service disruptions. Coordinate technical teams, incident bridges and restoration activities. Drive supplier accountability and challenge performance where service commitments are not being met. Provide clear and proactive communications to business ...

Major Incident & Escalation Manager

Hiring Organisation
Hays Technology
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Contract
Contract Rate
£350 - £450/day £350 to £450 p/d Outside IR35
Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … escalations end-to-end. Act as the primary point of contact for stakeholders during major incidents and business-critical service disruptions. Coordinate technical teams, incident bridges and restoration activities. Drive supplier accountability and challenge performance where service commitments are not being met. Provide clear and proactive communications to business ...

Cyber Incident Manager (CIM)

Location
Welwyn Garden City, England, United Kingdom
About the role As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day. Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution … lifecycle. You will operate at the intersection of technology, business impact, and customer outcomes, championing innovation and resilience. You will be responsible for Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery. Drive Effective ...

Business Incident Manager

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

Senior Major Incident Manager

Location
Belfast City District, Northern Ireland, United Kingdom
part of our investment in technology operations, we've established the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to join and lead the team. You'll be responsible … maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service delivery ...

Major Incident Manager

Location
Belfast City District, Northern Ireland, United Kingdom
## Major Incident ManagerAplikujremote type: Oparte na pakiecie Officelocations: Newtownabbeytime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10121193Purpose of the role: Office based – Belfast Be at the heart of real time action. Come and join the team. We’ve just launched our brand new Tech … Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on-site means you’re fully immersed ...

Business Incident Manager

Location
Preston, England, United Kingdom
backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

Senior Major Incident Manager | 24x7 ITIL-aligned Resilience

Location
Belfast City District, Northern Ireland, United Kingdom
Capita in Belfast is seeking a Senior Major Incident Manager to lead the Major Incident Management team within a 24x7 incident response operation. You will coordinate complex incidents, ensure timely resolution within SLAs, and drive continuous improvement across Capita services. The role requires strong leadership, expertise … ITIL-aligned incident management, and the ability to mentor staff while collaborating with cross-functional teams. #J-18808-Ljbffr ...

Major Incident Manager

Location
Newtownabbey, Northern Ireland, United Kingdom
brand new Tech Ops Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on‐site means … collaborative team where you’ll play a vital role in shaping how our Command Centre operates and evolves. Eligibility to undergo SC Clearance. Major Incident Manager What you’ll be doing Taking full ownership of major incidents from start to finish Determining severity, verifying priority, and reallocating where ...

Major Incident Manager | Berkshire | Contract £285 per day

Location
Reading, England, United Kingdom
Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

Strategic Incident Manager: Lead Recovery & RCA Insights

Location
Preston, England, United Kingdom
Atos is seeking a Business Incident Manager to lead end-to-end incident management for NS&I B2B accounts, coordinating internal teams and external suppliers to restore services quickly. You will drive RCA, report trends, and communicate clearly with executives and clients, ensuring SLAs and OLAs ...

Major Incident Manager

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from … within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalation Supporting and nurturing process improvements and knowledge base improvements You can bring ...

Major Incident Manager – Belfast Command Centre

Location
Newtownabbey, Northern Ireland, United Kingdom
Capita in Belfast is seeking a Major Incident Manager for an on-site role at our new Tech Ops Command Centre. You’ll own major incidents end-to-end, coordinate across technical teams and leadership, and drive rapid service recovery in a high-visibility environment. Eligibility ...

Senior Major Incident Manager — ITIL, On-Call (Contract)

Location
Reading, England, United Kingdom
Incite Insight is seeking an experienced Major Incident Manager on contract to join a high-performing IT operations team near Reading, Berkshire. You will own major incidents from identification through restoration, coordinating technical teams, suppliers and business stakeholders to achieve the best outcomes. The role requires ITIL expertise ...

Incident Command Manager

Hiring Organisation
Barclays
Location
london (city of london), south east england, united kingdom
Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

Duty Manager- Incident Shift Lead

Hiring Organisation
Capgemini
Location
Highland, United Kingdom
Employment Type
Full Time
service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major Incident Management activity, managing operational risk and ensuring all events, incidents, escalations and handovers are controlled in line with agreed service management processes. You will … oversight of live events, incidents, escalations and service risks, making operational decisions and ensuring appropriate action is taken to protect service stability. Lead Major Incident Management activity during Out of Hours periods, coordinating technical teams, suppliers and stakeholders to support effective service restoration and communication. Manage and support ...

Senior Manager, Cybersecurity Incident Response

Hiring Organisation
ARM
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
Overview: Interested in defending a global tech company from the latest cyber threats? Arm is seeking a passionate, experienced Senior Manager of Cybersecurity Incident Response to join our growing Cyber Defence Operations (CDO) team, protecting Arm against current and future cyber-attacks! Situated within Arm's Enterprise Security … function, this role will lead Arm's global incident response team across the US, UK and India, including acting as a senior technical and operational leader for major cyber incidents. CDO enables Arm to be successful, delivering scalable and defendable security services that not only provide for the protection ...

Major Incident and Problem Manager

Hiring Organisation
Reed Technology
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
Major Incident and Problem Manager Newcastle upon Tyne - ONSITE 4 DAYS PER WEEK (1 Day WFH) £45k-£55k One of my international clients' is looking to bring onboard an experienced Major Incident and Problem Manager, on a permanent basis, to be based in their offices … Operations. As such, my client is looking for an experienced expert/consultant who can lead the way to design, implement and manage the incident and problem function. You will be responsible for managing incidents throughout the day, escalating where needed and ensure all details are recorded appropriately. This ...

Senior Flow Room Operations & Incident Control Manager

Location
East Midlands, England, United Kingdom
difference, you'll love making it sparkle for millions of Very customers. About the role We're looking for a Senior Flow Room Operations & Incident Control Manager to lead one of the most critical functions within our automated fulfilment operation. This is a highly visible leadership role, responsible … with KNAPP, holding partners accountable for service delivery, maintenance performance, system optimisation and agreed SLA and KPI outcomes. Act as the senior lead for incident control and operational escalation, ensuring issues are managed quickly and effectively, with clear communication and minimal disruption to customers and operations. About ...

Senior OT Operations & Incident Manager

Location
Perth, Scotland, United Kingdom
Montash is seeking an OT Technical Support Manager in Perth, Scotland, to lead the operational support, maintenance and resilience of high-availability OT systems, including DMS, SCADA, data historians and telemetry. You will own incident management, fault diagnosis, recovery, and drive patching and vulnerability remediation, while managing ...

Business Incident Manager

Hiring Organisation
Hackajob Ltd
Location
Glasgow, Lanarkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
hackajob is partnering directly with Atos to hire for this role. About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. € 7.2 billion ...