Digital Experience Officer
- Hiring Organisation
- Trident Housing Association Limited
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
296.00 per annum 37.5 hours per week Closing date 26th September 2026 About the role The purpose of the role is to own and lead the organisation's business systems, including the Housing Management System, CRM, and core business applications, driving their development, usage, training, and continuous improvement. Acting … bridge between technology and business operations, you will ensure that Trident's digital tools are fully leveraged to deliver outstanding services to customers and colleagues. You will take a leading role in the Digital Champions programme, embedding digital adoption across the organisation, and work in partnership with stakeholders across every ...