days holiday bank holidays , rising to 25 after 2 years Work with a varied client portfolio across multiple sectors Opportunity to expand your technical skills with Microsoft 365, Windows, MacOS, networking & more Join a supportive, collaborative team where your contribution is recognised Be part of a growing business with career development opportunities The role at a glance … technical support, troubleshoot and resolve issues, and ensure a high level of customer satisfaction. You’ll work with a range of technologies including Microsoft 365 , Windows Server/Desktop , MacOS , LAN/WAN networking , and managed Wi-Fi solutions . Key responsibilities: Deliver 1st Line diagnosis and resolution with high first-time fix rates Log, manage & prioritise … tickets via phone, email & portal Support Microsoft 365 admin, Windows, MacOS, networking & backups Meet SLA targets while maintaining excellent communication Keep clear documentation & contribute to the knowledge base We’re looking for: Previous 1st Line Support experience (MSP background preferred) Strong technical skills with Microsoft 365, Windows Server/Desktop Knowledge of MacOS, virtualisation More ❯
IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, MacOS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West London. SALARY: £28,000 per … have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, MacOS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point … Team player Ability to lead by example - developing and maintaining respectful and inclusive working environment Technical experience (must have) Experience of administering and troubleshooting: Google Workspace JamfPro MacBook MDM MacOS/iOS Microsoft Windows 10/11 DNS and DHCP Other experience (nice to have) Microsoft Office 365 EntraID/Active Directory Cyber Security Networking and WiFi More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Think Specialist Recruitment
seeking technical assistance via phone lines, ticket queues & walk-up support in a courteous and professional manner. Conduct various audits as needed. Desktop computing environments consisting of Windows 10, MACOS and iOS. Handle Project assignments with minimal supervision. Manage escalated incidents and resolve the incidents working with Remote Service Desk team to capture details in knowledgebase articles … skills needed. Good team player and experience of working in team orientated tasks or projects. Good knowledge of computer hardware, including laptops, desktops and peripherals. Experience with desktop (PC & Mac), server, and mobile operating systems (Windows 10, MACOS, Windows Server, Android and iOS). Application support experience with Office 365 Business Applications and Services, MS Office More ❯
IT Support Specialist - Apple/Mac/iOS -Edinburgh -3 month initial contract, converting to permanent -Excellent Day Rates (inside IR35) -Immediate Start IT Support Specialist required for our market-leading commercial client, who are embarking on a huge growth period and evolution, as they look to introduce new projects and services, whilst growing out the … team as a whole. Working as part of an established environment as an IT Support Specialist, you will provide support/troubleshooting to internal end users for all Apple, Mac and MacOS devices. Essential Skills: General on site troubleshooting of all Apple/Mac/iOS devices Conference room AV troubleshooting Mac and MacOSMore ❯
development to keep your skills sharp. What you’ll be doing Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks. Troubleshoot issues with Windows, MacOS, and networking. Manage user accounts, device setups, and Office 365 services. Perform routine maintenance, security checks, and updates. Liaise with suppliers and escalate issues when required. What … you’ll need 2+ years’ IT support experience (Windows 10/11, MacOS, networking basics) Strong communication skills and a friendly, approachable manner UK driving licence & own car Based in or near Swindon Bonus skills: Knowledge of VLANs, VPNs, backup systems, or network cabling The package Salary up to £30,000 26 days holiday Casual dress policy More ❯
Doing: Providing friendly, efficient 1st and 2nd line support to teachers, staff and students Managing devices including laptops, iPads, printers, AV equipment, and more Troubleshooting issues with Windows/MacOS, hardware, and networking Supporting cloud platforms including Office 365, Teams, SharePoint and OneDrive Handling user onboarding/offboarding, device imaging, and system housekeeping Logging tickets and keeping … parking, mileage allowance, and 26 days’ holiday What We’re Looking For: At least 2 years’ experience in hands-on IT support Strong troubleshooting across Windows 10/11, MacOS, networking, hardware Office 365 knowledge, Teams, OneDrive, SharePoint Familiarity with Active Directory, file permissions, and printer support Confident working independently and building relationships on-site A full More ❯
macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workp la ce A leading provider of financial services is seeking a solid and reliable macOS Engineer. This is an exciting opportunity for an experienced MAC engineer to help build a support service for our AppleMAC estate. Key Responsibilities Provide expert 1st line support for … macOS, applications and hardware including peripherals.Deliver outstanding customer service and technical assistance.Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity.Collaborate with cross-functional teams to identify and implement possible service improvements.Develop and maintain macOS troubleshooting guides.Train and mentor junior IT staff on macOS support and best practices.Stay current with the latest … macOS updates, features, and security patches.Act as a point of technical expertise within Colleague IT Services.Utilise ServiceNow to analyse impact of the Mac Support service, processes and procedures, taking ownership of any critical issues/complaints and provide operational support to the Service Desk analysts.Support the day-to-day management of the wider service desk whilst supporting management More ❯
macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workp la ce A leading provider of financial services is seeking a solid and reliable macOS Engineer. This is an exciting opportunity for an experienced MAC engineer to help build a support service for our AppleMAC estate. Key Responsibilities Provide expert 1st line support for … macOS, applications and hardware including peripherals. Deliver outstanding customer service and technical assistance. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams to identify and implement possible service improvements. Develop and maintain macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best … practices. Stay current with the latest macOS updates, features, and security patches. Act as a point of technical expertise within Colleague IT Services. Utilise ServiceNow to analyse impact of the Mac Support service, processes and procedures, taking ownership of any critical issues/complaints and provide operational support to the Service Desk analysts. Support the day-to-day More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management) inTune/Apple Configurator Networking skills, TCP/IP, routing, DNS, etc Microsoft Windows Server 2008 2019 experience More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network devices and configurations, including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group More ❯
integrityissues, infrastructure failures, or security breachesin cloud environments. Designing and implementing long-term solutions to address root causes and prevent recurrence. Key Technical skills: Operating Systems Windows Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
AD) Oversee device management and security through Microsoft Intune Provide VoIP support (3CX) and assist with basic networking issues (DHCP, DNS, VPN) Support Apple devices, including iPads, MacBooks, and macOS Contribute to hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a More ❯
A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, ApplemacOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office 365 Security & Compliance. Awareness of network devices (e.g. switches, access points, printers, video conferencing) and basic More ❯
service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
when needed and always follow best practice Experience Strongly Desired: · Windows Server - 2012 Onwards. · Microsoft Azure - maintenance, configuration, and monitoring. · Microsoft Exchange. · Microsoft Office 365 - maintenance and configuration. · Windows OS 10, 11 and MacOS. · iPhone Management. · Active Directory and Azure AD. · DNS, DHCP, Group Policy. · Networking, switches, subnets, LAN, WAN, DNS. · CRM, Database, MySQL. · HTML, CSS, JavaScript, PHP. · .net More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
Exchange, Entra, Intune etc.) SharePoint & Teams site management Windows Server Management, Active Directory, database management, group policy, security, user and group management Network, Firewall & IP Telephony Windows and AppleMacOS RDS/Terminal Services Microsoft Azure PowerShell The Technical Support Technician will be structured in their approach and have impressive technical and problem-solving skills. As well More ❯
South East London, London, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
and endpoint technologies Proven experience in managing and deploying using tools such as Intune, MECM (SCCM), and Jamf Hands-on experience with Apple Business Manager, Knox Mobile Enrollment, and macOS in the enterprise Familiarity with Entra ID (formerly Azure AD), Group Policy, Conditional Access, and M365 Apps for Enterprise Solid scripting skills, especially in PowerShell A customer-first mindset More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
pressure knowledge of networking technologies TCP/IP, DNS, LAN, WAN, DHCP Active Directory iPhones Desirable systems experience: Intune iOS/iPad SolarWinds Service Desk Sophos Draytek Barracuda Datto MacOS experience Manage Engine- Exchange Plus and AD Manager Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as More ❯
out preventative maintenance (backups, patching, disk space checks, etc). Delivering outstanding customer service while developing your technical expertise. Working with the latest technologies: Microsoft 365, Azure, Intune, Windows, macOS, networking & server tools. What we’re looking for To hit the ground running, you’ll ideally have 2–3 years’ experience in a 1st line support role and proven More ❯
Workplace, Windows Server and Active Directory Previous team leadership experience Excellent written and verbal communication skills Ability to liaise with stakeholders Technical Skills Google Workplace (must have) Jamf Pro MacOS/iOS Windows 10/11 Window Server Active Directory Locker Papercut printing Apple School Manager Cyber Security Networking & Wifi (Meraki) BENEFITS Working in an inclusive environment More ❯
a fast-paced environment. Key Responsibilities Act as the first point of contact for IT issues, providing technical support to end-users. Troubleshoot and resolve problems across Windows and macOS devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT More ❯
knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policies * Familiarity with Microsoft Exchange and Exchange Online * Understanding of Microsoft 365 and Azure Sync fundamentals * Experience supporting Windows, macOS, RDS environments * Strong grasp of networking protocols (TCP/IP, LAN/WAN, firewall basics) * Confident, clear communicator with strong client-facing presence * Comfortable in fast-paced, multi-client More ❯
mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and AppleMac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management … cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting AppleMacOS and iOS devices. Mobile device setup and deployment experience. Knowledge and experience of ServiceNow ITSM platform. Working Style Comfortable working in a high-visibility, customer-facing role. More ❯
cloud services (M365/Azure) etc. Requirements At least 5 years of IT support experience Time spent in a Managed Service Provider (MSP) environment. Strong skills in Microsoft Windows, macOS, Microsoft 365 (M365/O365), Microsoft Entra ID, Intune, Exchange, Defender, and endpoint protection. Experienced with tools like DNS, DHCP, Active Directory, and Group Policy. Knowledge of email and More ❯