and networks. What will you need? A minimum of 3 years' experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS, DHCP, VPNs, and VLANs Practical knowledge of Cisco Meraki … and a proactive, customer-focused attitude Full UK driving license with flexibility to travel to other UK sites when needed What would be desirable? Relevant certifications (CompTIA A+, Network+, Microsoft Certified) Exposure to SimPro Previous experience mentoring or training junior IT staff To Apply Please apply through this advert or email your CV directly to . By applying, you More ❯
on IT-related matters, assisting the Infrastructure Manager when required. Required Skills & Qualifications: Degree in Computing or equivalent. Minimum 3 years in an infrastructure support environment involving administration of Microsoft and Linux server systems, network hardware, SAN/NAS storage, firewalls, and Cloud (Azure/AWS). Experience with Microsoft Azure and Office 365 administration. Comfortable with scripting More ❯
support and guidance. Ability to work both independently and as part of a team. A commitment to following best practices and contributing to process improvements. Qualifications Basic understanding of Microsoft 365, Entra ID, Intune, and SharePoint. Familiarity with Windows 10/11, Apple macOS, and mobile devices. Exposure to endpoint management (e.g. MDM), Active Directory, and Office 365 Security … network devices (e.g. switches, access points, printers, video conferencing) and basic troubleshooting. Previous experience in an IT support role is an advantage but not required. CompTIA A+ or Network+. Microsoft Certified: Azure Fundamentals (AZ-900). HNC/HND or foundation degrees in IT-related fields. We offer a rewarding and challenging place to work, a transparent and collaborative More ❯
knowledge and hands-on experience with: Active Directory and Group Policy administration Windows Server 2008 and above Windows Desktop OS (Windows 7 and above) Hyper-V setup and administration Microsoft 365 tenant setup and administration SharePoint Online configuration and support Core networking (DNS, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) Familiarity with VoIP platforms, preferably Gamma Experience More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
security technologies, Fabric and Azure Cloud Computing Services. Experience with Active Directory, DNS, DHCP, and Group Policy. Understanding of backup and disaster recovery solutions. Experience of automation (PowerShell required; Microsoft Power Apps is desirable). Azure accreditation (Microsoft Certified: Microsoft Azure Administrator or similar) is desirable. ITIL v4 experience is required, preferably with associated accreditation. 3+ years More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
WAN - ability to troubleshoot. Networking Troubleshooting - Aruba or Cisco - troubleshoot Network Switching & Routing. Firewalls - ideally Fortinet or similar support experience. IOT & Operational Technology - how these can exist alongside IT. Microsoft Office 365 - Administration. Active Directory & Azure Active Directory - Hybrid Administration. MCM, Print Services, Entra, InTune & AutoPilot - other similar Microsoft tools. IDP - Identity Provider Platform - Okta or similar technology … EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate More ❯
Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. … Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. … Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
WAN - ability to troubleshoot. Networking Troubleshooting - Aruba or Cisco - troubleshoot Network Switching & Routing. Firewalls - ideally Fortinet or similar support experience. IOT & Operational Technology - how these can exist alongside IT. Microsoft Office 365 - Administration. Active Directory & Azure Active Directory - Hybrid Administration. MCM, Print Services, Entra, InTune & AutoPilot - other similar Microsoft tools. IDP - Identity Provider Platform - Okta or similar technology … EAP) and Occupational Health Support + Holiday Purchase Scheme + Employee Discount Platform. Keywords: 3rd Line IT Support, Aruba, Cisco, Wi-Fi, Enterprise IT Support, 3rd Line IT Support, Microsoft, Office 365, Active, Azure Active Directory, MCM, Print Services, Entra, InTune, AutoPilot, IDP, Identity Provider Platform, SD-Wan, LAN, Networking, Aruba, Cisco, Network, Switching, Routing, Firewalls, Fortinet, SSL Certificate More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and communication skills. … Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office 365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good knowledge of Windows Server 2016 and 2022. Good … virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Desirable: Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What s in it for you? State-of-the More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and More ❯
working with a leading organisation seeking a Modern Workplace Engineer to help drive their digital transformation journey. This is a hands-on role for someone with strong experience across Microsoft 365, Azure, and hybrid infrastructure. You'll play a key part in delivering Microsoft 365 migrations, implementing robust security and compliance solutions, and supporting a mix of cloud … and on-premise technologies. Key Responsibilities: Lead Microsoft 365 migrations (Exchange, SharePoint, OneDrive, Teams Phone) Support hybrid environments including Windows Server, VMWare, AVD, and Windows 10/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup and disaster recovery platforms (Azure Site Recovery, VEEAM, Acronis, Datto) Manage firewalls and … 3rd-line support and collaborate across teams to enhance digital workplace experiences What We're Looking For: 3+ years' experience in M365 migrations and infrastructure support Solid understanding of Microsoft security and compliance tools Experience with PowerShell, Entra ID, and Microsoft Defender Strong communication skills and a user-focused approach Desirable: Microsoft certifications (MS-500, AZ More ❯
working with a leading organisation seeking a Modern Workplace Engineer to help drive their digital transformation journey. This is a hands-on role for someone with strong experience across Microsoft 365, Azure, and hybrid infrastructure. You'll play a key part in delivering Microsoft 365 migrations, implementing robust security and compliance solutions, and supporting a mix of cloud … and on-premise technologies. Key Responsibilities: Lead Microsoft 365 migrations (Exchange, SharePoint, OneDrive, Teams Phone) Support hybrid environments including Windows Server, VMWare, AVD, and Windows 10/11 Implement and manage tools such as Entra ID, Intune, MFA, Microsoft Defender, and Conditional Access Maintain backup and disaster recovery platforms (Azure Site Recovery, VEEAM, Acronis, Datto) Manage firewalls and … 3rd-line support and collaborate across teams to enhance digital workplace experiences What We're Looking For: 3+ years' experience in M365 migrations and infrastructure support Solid understanding of Microsoft security and compliance tools Experience with PowerShell, Entra ID, and Microsoft Defender Strong communication skills and a user-focused approach Desirable: Microsoft certifications (MS-500, AZ More ❯
Overview We are seeking an experienced Modern Workplace Engineer to join our IT team, with a strong focus on Microsoft 365 and Azure environments. You will play a critical role in delivering M365 migration projects, supporting hybrid infrastructures, and implementing modern workplace technologies to improve security, compliance, and productivity. This is a hands-on technical role requiring experience across … both on-premise systems and cloud platforms. Youll be involved in project delivery, ongoing support, process automation, and continuous service improvement. Key Responsibilities Plan and deliver Microsoft 365 migrations including Exchange, SharePoint, OneDrive, and Microsoft Teams (including Phone Systems). Support and manage Azure Virtual Desktop (AVD) environments and Windows 10/11 systems. Implement and support virtualization … as Data Loss Prevention (DLP), Information Protection, and Conditional Access. Support and administer Entra ID (Azure AD), Intune, Multi-Factor Authentication (MFA), and wider M365 services. Deploy and manage Microsoft Defender solutions across Office 365, endpoints, and cloud applications. Use PowerShell to automate routine tasks and streamline support processes. Collaborate with stakeholders to define and develop future digital workplace More ❯
Open to respond to feedback and committed to self-development Strong analytical skills Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's … license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
ITSS Recruitment Ltd
day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct … compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems … incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * Microsoft Office 365 administration. * Active Directory and Exchange Online. * Windows 10/11 operating systems; familiarity with macOS is a plus. * Networking fundamentals (DNS, DHCP, VPN More ❯
configuring hardware/software and assisting with implementation of IT, network, and WiFi solutions Conducting wireless surveys using modern tools and software Providing remote and telephone-based IT support (Microsoft 365, WiFi, connectivity issues, etc.) Managing and resolving support tickets efficiently, escalating when necessary Keeping documentation and project records up to date Collaborating closely with internal teams to ensure … Requirements: At least 1 year of field-based IT support experience Full UK Driving License Previous experience on a service desk, ideally within an MSP environment Strong understanding of Microsoft 365, Azure, and Active Directory Experience with Windows Server (DC, DNS, DHCP, GPO) Exposure to WiFi technologies such as Cisco, Ruckus (Aruba a bonus) CCNA certified or equivalent working More ❯
configuring hardware/software and assisting with implementation of IT, network, and WiFi solutions Conducting wireless surveys using modern tools and software Providing remote and telephone-based IT support (Microsoft 365, WiFi, connectivity issues, etc.) Managing and resolving support tickets efficiently, escalating when necessary Keeping documentation and project records up to date Collaborating closely with internal teams to ensure … Requirements: At least 1 year of field-based IT support experience Full UK Driving License Previous experience on a service desk, ideally within an MSP environment Strong understanding of Microsoft 365, Azure, and Active Directory Experience with Windows Server (DC, DNS, DHCP, GPO) Exposure to WiFi technologies such as Cisco, Ruckus (Aruba a bonus) CCNA certified or equivalent working More ❯
Profile Key Requirements: Proven experience in an IT management role within a family office, ERP partner (Oracle, SAP, Dynamics 365), or enterprise-level IT environment. Strong technical expertise in Microsoft Windows Server, Active Directory, M365, virtualisation platforms (e.g., Hyper-V or VMware), networking, and endpoint security. Demonstrable experience managing ERP implementations across multiple entities and industries. Good understanding of … and data integrity principles. Excellent communication skills with a track record of cross-functional stakeholder engagement. Strong project management skills with end-to-end delivery experience. Relevant certifications (e.g., Microsoft Certified: Azure Administrator, MCSE, PMP, ITIL) are a plus. Job Offer This role is offering a base salary of £75,000 per annum plus a travel allowance of More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. The ideal candidate will have: relevant certifications (e.g. Microsoft Certifications or similar.); Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central; Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps); Exposure to ITIL frameworks and structured … improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server Excellent written and verbal communication skills, including documentation and reporting Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured More ❯
Provide onboarding and training to end users Identify and propose improvements in IT services and system performance Essential Qualifications Recognised IT certifications (e.g., CompTIA A+/Network+/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and More ❯
Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
and system usage training to end users. Proactively recommend improvements to enhance system reliability and user experience. Required Skills & Qualifications: Industry-recognised IT certifications (e.g., CompTIA A+/Network+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience. Experience supporting Windows 10, Windows Server, and Active Directory environments. Strong knowledge of ITIL practices and More ❯