Telematics Service Desk Analyst
- Hiring Organisation
- MSX International Limited
- Location
- Gaydon, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £27500/annum
Customer First Behaviours and Concern Resolution Providing verbal training and support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team … data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office – Excel, PowerPoint etc • Intermediate experience with Google Package – Gmail, Drive etc Experience in troubleshooting technical issues Good analytical skills & publishing supporting ...