Looking to advance your career in Product Management? About our Team Elsevier's Science, Technology, and Medical Journals (STMJ) division handles over 2,000 journals. Our Customer Experience & Innovation (CE&I) team combines strategic insights with innovative solutions to meet researchers' and clinicians' needs. We create best practices for trusted publishing and deliver a seamless customer experience. About the Role … We seek a Senior Product Manager to ensure the trust and integrity of our published content. You will manage internal investigative tools and assess third-party capabilities. Ideal candidates have extensive Product Management experience in developing software, specifically for tools to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to … Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main users of the tools. You'll help build a modern, scalable user experience for integrity tools, enabling greater speed, automation, and reliability in investigation More ❯
Full Time Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuous improvement in … service delivery across our software. You will work alongside the wider teams including Customer Experience Managers, Professional Services and Products teams, to name a few. You may often be supporting customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on occasion overseas should the need arise. You will build strong relationships with … Kinetic customers at all levels with the aim of ensuring customer satisfaction. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer's needs Key Responsibilities The successful person is an essential part of the future success of this team. We're not the type of business who provides a set More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Reed.co.uk
At Reed.co.uk, we believe the world should Love Mondays. That's why we're dedicated to making it easy for job seekers to find a job they'll love - and for recruiters to find them. As one of the UK's leading recruitment marketplaces, our products power millions of job searches every month. From our flagship reed.co.uk website to our … award-winning mobile app, we help people find fulfilling work - and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We're looking for a Lead Product Manager to take ownership of a strategically … important domain - one that spans multiple product areas and underpins key experiences across our platform. You'll work closely with AI and engineering team members on a day-to-day basis, shaping the strategic direction of your domain and enabling the delivery of compelling, data-informed user experiences. You'll thrive here if you enjoy navigating complexity, collaborating across disciplines More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
an Agile Coach to join our team at Awin, supporting our mission to help customers grow their businesses online. In this role, you’ll work with cross-functional teams and leadership to create meaningful, lasting improvements through a focused, context-driven coaching model. Rather than embedding long-term, you’ll step into clearly defined coaching engagements with clear goals, enabling … ll be part of a collaborative, innovative environment where your impact will be felt across multiple teams, helping to build self-sufficient, high-performing groups that deliver sustainable value. Key Tasks: Partnering with Engineering Managers, Product Owners, and leadership to define coaching goals and success criteria Coaching teams on Agile practices such as Scrum, Kanban, and Lean, with a focus … on delivery flow and team dynamics Providing leadership coaching to foster servant leadership, empowerment, and organizational clarity Conducting Agile assessments, including team health checks and maturity diagnostics Facilitating workshops such as retrospectives, kickoffs, discovery sessions, and alignment workshops Supporting Agile process design, tailoring frameworks to fit team context and delivery objectives Guiding teams in outcome-based planning, OKRs, and effective More ❯
in the heart of MIT/Kendall Square in Cambridge, MA on a mission to automate the hardest part of data engineering: Our proprietary technology helps in contextualizing data and building the semantic layer that powers BI, analytics, and AI. Agentic data systems are worthless without enterprise context. Our platform is the missing piece for organizations that want their data … we want you on our founding team. We offer a no 'rip & replace' platform without rearchitecting the infrastructure. Role Overview: As Chief Growth Officer (CGO), you will be a key member of the executive founding team, responsible for driving the company's go-to-market strategy, accelerating customer acquisition, and building the growth engine that will defi ne our trajectory. … You will work closely with the CEO, product, and engineering teams to position our platform as the essential layer for modern data infrastructure. You will work closely with cloud data platform companies such as Snowflake, Databricks, BigQuery and others to drive ekai's platform adoption through key partnerships, monetization activities and getting us to the inflection point. Key Responsibilities Growth More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact … your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon … negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact … your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon … negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
Join our Technology Leadership Team as we scale digital and financial inclusion across Africa. The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact … your strategic decisions improve lives in real-time, not just quarterly reports Global recognition : Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years () Scale challenges : Lead operations for technology serving millions across multiple African markets Environmental impact : We're carbon … negative, having displaced over 2 million tonnes of emissions What You'll Do Partner with our CTO to develop and execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including More ❯
London/Salford (hybrid) | 6-months | £500 per day via umbrella One of our public sector clients is looking for a Design Operations Manager to join their Accessibility team and help deliver inclusive, high-impact digital experiences at scale. In this role, you'll drive operational maturity and team enablement - embedding frameworks, rituals, and systems that support alignment, clarity, and … performance. You'll facilitate retrospectives, lead daily stand-ups, manage planning cycles, and ensure all team ceremonies are inclusive, accessible, and effective. You'll also own day-to-day delivery management: overseeing task workflows, surfacing risks, and ensuring cross-functional collaboration with teams like product, content, and legal. Partnering closely with accessibility leadership, you'll help track OKRs, prioritise strategic … initiatives, and report progress across multiple stakeholders. Key Skills & Experience: Proven experience in DesignOps, Programme Management, or Operations within digital, design, or accessibility teams. Deep understanding of operational frameworks, maturity models, delivery rituals, and continuous improvement methods. Skilled in tools like Smartsheet, Jira, Miro, Figma, Slack, and Confluence. Experienced in OKR tracking, strategic planning, and managing multiple workstreams simultaneously. Excellent More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
McGregor Boyall Associates Limited
London/Salford (hybrid) | 6-months | £500 per day via umbrella One of our public sector clients is looking for a Design Operations Manager to join their Accessibility team and help deliver inclusive, high-impact digital experiences at scale. In this role, you'll drive operational maturity and team enablement - embedding frameworks, rituals, and systems that support alignment, clarity, and … performance. You'll facilitate retrospectives, lead daily stand-ups, manage planning cycles, and ensure all team ceremonies are inclusive, accessible, and effective. You'll also own day-to-day delivery management: overseeing task workflows, surfacing risks, and ensuring cross-functional collaboration with teams like product, content, and legal. Partnering closely with accessibility leadership, you'll help track OKRs, prioritise strategic … initiatives, and report progress across multiple stakeholders. Key Skills & Experience: Proven experience in DesignOps, Programme Management, or Operations within digital, design, or accessibility teams. Deep understanding of operational frameworks, maturity models, delivery rituals, and continuous improvement methods. Skilled in tools like Smartsheet, Jira, Miro, Figma, Slack, and Confluence. Experienced in OKR tracking, strategic planning, and managing multiple workstreams simultaneously. Excellent More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
ABR
The Company: Privately owned global technology platform working with universities and leading venues across the globe. Backed by a larger global leader in software solution growth. A market-leading solution with major growth plans over the next seven years. The Opportunity: Join a business that truly dominates the market in its solution space. It already works with over 80% of … its target market! Help transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done—this is very much a ‘hands-on’ role! This is a fantastic opportunity to take already solid foundations and further train, develop, and optimise your team. Whilst leading the day-to … day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with More ❯