tools that streamline key business operations. With over 50 in-house tools already deployed to automate data handling, reporting, and workflow management, this role will focus on improving system stability and driving further automation initiatives as the business scales. Key Responsibilities Monitor and maintain existing automated tools and workflows. Troubleshoot and resolve technical issues, performing root cause analysis and … VBS scripting . Working knowledge of Python for light automation and data processing. Experience with Power Automate , SharePoint , or Office Scripts is highly desirable. Familiarity with system monitoring and operationalstability best practices. Business Skills: Strong communication and stakeholder management – able to clarify requirements and manage expectations. Detail-oriented with a focus on process documentation and continuous improvement. More ❯
and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of … reports and performance reviews for key stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operationalstability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption More ❯
Atlantic Wharf, Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Aldi
The role of the National IT Technician is to focus on IT operationalstability and performance whilst adhering to IT industry best practices whilst providing the best possible customer service. As a Technician in NIT Stores, you will manage the day-to-day delivery of multiple IT services, and oversee the assigned incidents, requests, problems and deployments efficiently … kick-start your career with an award-winning employer, apply to join #TeamAldi today! Your New Role The duties of the National IT Technician are as follows: Assisting the operational business with program testing for new versions of existing programs Liaising with external service providers, internal and external auditors and external bodies Provide first level IT support to the … operational business Maintaining an appropriate incident log to administer user requirements, open issues and escalate issues Understand appropriate escalation points within National IT, International IT or external contractors Escalates unresolved incidents within National IT, International IT or appropriate external contractors as necessary Monitoring the status of escalated issues and seeking status updates where necessary Keeping the incident creator informed More ❯
Hereford, Herefordshire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Desk team. You will play a critical role in delivering excellent support for Microsoft 365 and Aruba network infrastructures across a diverse range of clients, ensuring service quality and operational stability. What you’ll do Provide 2nd line technical support within a multi-client MSP environment, taking escalation tickets from the 1st line team. Troubleshoot and resolve M365 issues More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
complex environments. This is a key role where you will ensure seamless integration of project activities with live services, design and troubleshoot solutions, and validate change impacts to safeguard operational stability. Key Responsibilities for Infrastructure Architect Lead solution architecture across the full implementation lifecycle. Troubleshoot designs and assess change impacts to existing services. Conduct deep-dive investigations and drive More ❯
complex environments. This is a key role where you will ensure seamless integration of project activities with live services, design and troubleshoot solutions, and validate change impacts to safeguard operational stability. Key Responsibilities for Infrastructure Architect Lead solution architecture across the full implementation lifecycle. Troubleshoot designs and assess change impacts to existing services. Conduct deep-dive investigations and drive More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
ByteHire
leadership team to report monthly technical progress, including involvement in NHS stakeholder meetings and cross-functional updates. Collaborate with support and installation teams to ensure smooth customer onboarding and operational stability. Take ownership of platform stability, patching processes, and software security. Design and optimise MySQL (RDS) databases for performance and scale, particularly for data retention and audit logging. … they have a small amount of this in play for customer reasons. Help drive DevOps maturity: automate deployments, and monitor systems. Collaborate with stakeholders to influence product direction and operational strategies. Company Tech Stack: Backend: PHP(Laravel) APIs (OAuth) WebSockets Node.js (used in Electron apps) Frontend: PHP server-side rendering (Laravel Blade), Vue.js, Bootstrap, JavaScript Databases: MySQL (RDS), MSSQL More ❯
continuous improvement of key digital transformation programmes within the IT & Digital Practice. The Product Manager will act as the voice of the customer, balancing business needs, technical feasibility, and operational stability. This role owns the product roadmap, manages stakeholder expectations, and works closely with cross-functional teams to deliver high-value outcomes across multiple programmes. Responsibilities Define and communicate … Balance scope, quality, and timelines to deliver incremental value. Monitor product performance, adoption, and customer satisfaction; use data-driven insights to inform decisions. Ensure compliance with security, regulatory, and operational standards. Act as the primary contact between stakeholders and delivery teams. Support go-to-market planning, documentation, and training initiatives. Required Experience Proven experience as a Product Manager or More ❯
continuous improvement of key digital transformation programmes within the IT & Digital Practice. The Product Manager will act as the voice of the customer, balancing business needs, technical feasibility, and operational stability. This role owns the product roadmap, manages stakeholder expectations, and works closely with cross-functional teams to deliver high-value outcomes across multiple programmes. Responsibilities Define and communicate … Balance scope, quality, and timelines to deliver incremental value. Monitor product performance, adoption, and customer satisfaction; use data-driven insights to inform decisions. Ensure compliance with security, regulatory, and operational standards. Act as the primary contact between stakeholders and delivery teams. Support go-to-market planning, documentation, and training initiatives. Required Experience Proven experience as a Product Manager or More ❯
watford, hertfordshire, east anglia, united kingdom
Akkodis
continuous improvement of key digital transformation programmes within the IT & Digital Practice. The Product Manager will act as the voice of the customer, balancing business needs, technical feasibility, and operational stability. This role owns the product roadmap, manages stakeholder expectations, and works closely with cross-functional teams to deliver high-value outcomes across multiple programmes. Responsibilities Define and communicate … Balance scope, quality, and timelines to deliver incremental value. Monitor product performance, adoption, and customer satisfaction; use data-driven insights to inform decisions. Ensure compliance with security, regulatory, and operational standards. Act as the primary contact between stakeholders and delivery teams. Support go-to-market planning, documentation, and training initiatives. Required Experience Proven experience as a Product Manager or More ❯
CI pipelines to ensure smooth and efficient operations. Collaborate with development teams to deploy new applications effectively and reliably. Provide troubleshooting and support to resolve issues promptly and ensure operational stability. Your skill set and expertise: The ideal candidate will have a strong foundation in both development and operational practices, with a focus on applying DevOps principles in More ❯
CI pipelines to ensure smooth and efficient operations. Collaborate with development teams to deploy new applications effectively and reliably. Provide troubleshooting and support to resolve issues promptly and ensure operational stability. Your skill set and expertise: The ideal candidate will have a strong foundation in both development and operational practices, with a focus on applying DevOps principles in More ❯
changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product … and competitive landscape. • Conduct customer and stakeholder interviews on product vitality and operational stability. • Engage frequently (50% of the time) with the development team, facilitating discussions, providing clarification, and contributing to design activities and decisions. • Demonstrate expert communication and influencing skills to ensure alignment between customers, product managers, and engineering teams. • Anticipate downstream consequences and effectively tailor strategies to More ❯
a quarterly bonus. Your Responsibilities Developing and leading the test strategy, planning, and scheduling across multiple releases within the transformation programme. Managing system integration, data validation, UAT, regression, and operational acceptance testing (OAT) across policy and claims administration platforms and related financial systems. Collaborating with actuarial, finance, data governance, and IT teams to ensure comprehensive test coverage aligned with … Ensuring adherence to non-functional requirements such as performance, financial controls, and service assurance standards. Supporting go-live readiness through detailed cutover planning and post-implementation validation to maintain operational stability. Mandatory Skills Programme-level test management within finance, actuarial, or regulatory transformation initiatives. Insurance data, claims processing, actuarial reserving, and financial reporting. Data platforms, ETL pipelines, and enterprise More ❯
a quarterly bonus. Your Responsibilities Developing and leading the test strategy, planning, and scheduling across multiple releases within the transformation programme. Managing system integration, data validation, UAT, regression, and operational acceptance testing (OAT) across policy and claims administration platforms and related financial systems. Collaborating with actuarial, finance, data governance, and IT teams to ensure comprehensive test coverage aligned with … Ensuring adherence to non-functional requirements such as performance, financial controls, and service assurance standards. Supporting go-live readiness through detailed cutover planning and post-implementation validation to maintain operational stability. Mandatory Skills Programme-level test management within finance, actuarial, or regulatory transformation initiatives. Insurance data, claims processing, actuarial reserving, and financial reporting. Data platforms, ETL pipelines, and enterprise More ❯
london (city of london), south east england, united kingdom
Wipro
a quarterly bonus. Your Responsibilities Developing and leading the test strategy, planning, and scheduling across multiple releases within the transformation programme. Managing system integration, data validation, UAT, regression, and operational acceptance testing (OAT) across policy and claims administration platforms and related financial systems. Collaborating with actuarial, finance, data governance, and IT teams to ensure comprehensive test coverage aligned with … Ensuring adherence to non-functional requirements such as performance, financial controls, and service assurance standards. Supporting go-live readiness through detailed cutover planning and post-implementation validation to maintain operational stability. Mandatory Skills Programme-level test management within finance, actuarial, or regulatory transformation initiatives. Insurance data, claims processing, actuarial reserving, and financial reporting. Data platforms, ETL pipelines, and enterprise More ❯
london, south east england, united kingdom Hybrid / WFH Options
Global University Systems
leader in AI-powered education. Product & Innovation Delivery Architect and deliver AI-driven solutions and automation frameworks that solve real user problems. Lead product experimentation, balancing rapid iteration with operational stability. Forge partnerships with leading AI labs, EdTech innovators, and research institutions. Technical Execution Collaborate directly with development teams to translate vision into code, systems, and deployed solutions. Set … and AI ethics across the organisation. About You: You are a high-impact leader who thrives at both the whiteboard and in the codebase. You combine entrepreneurial drive with operational discipline, and you know how to take ideas from zero to scale. You'll bring: Proven executive or founder-level experience building and scaling AI or automation solutions. Deep More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Undisclosed
a STEM subject. Key Responsibilities: Develop and lead the Test strategy, planning, and scheduling across multiple releases within the transformation programme. Manage system integration, data validation, UAT, regression, and Operational Acceptance Testing (OAT) across Policy and claims administration platforms, and related financial systems. Collaborate with Actuarial, Finance, Data Governance, and IT teams to ensure comprehensive Test coverage aligned with … Ensure adherence to non-functional requirements such as performance, Financial controls, and service assurance standards. Support go-live readiness through detailed cutover planning, and post-implementation validation to maintain operational stability. Skills & Experience: Proven experience in Programme-level Test management within finance, actuarial, or regulatory transformation initiatives. Strong understanding of insurance data, claims processing, actuarial reserving, and financial reporting. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Undisclosed
a STEM subject. Key Responsibilities: Develop and lead the Test strategy, planning, and scheduling across multiple releases within the transformation programme. Manage system integration, data validation, UAT, regression, and Operational Acceptance Testing (OAT) across Policy and claims administration platforms, and related financial systems. Collaborate with Actuarial, Finance, Data Governance, and IT teams to ensure comprehensive Test coverage aligned with … Ensure adherence to non-functional requirements such as performance, Financial controls, and service assurance standards. Support go-live readiness through detailed cutover planning, and post-implementation validation to maintain operational stability. Skills & Experience: Proven experience in Programme-level Test management within finance, actuarial, or regulatory transformation initiatives. Strong understanding of insurance data, claims processing, actuarial reserving, and financial reporting. More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Undisclosed
a STEM subject. Key Responsibilities: Develop and lead the Test strategy, planning, and scheduling across multiple releases within the transformation programme. Manage system integration, data validation, UAT, regression, and Operational Acceptance Testing (OAT) across Policy and claims administration platforms, and related financial systems. Collaborate with Actuarial, Finance, Data Governance, and IT teams to ensure comprehensive Test coverage aligned with … Ensure adherence to non-functional requirements such as performance, Financial controls, and service assurance standards. Support go-live readiness through detailed cutover planning, and post-implementation validation to maintain operational stability. Skills & Experience: Proven experience in Programme-level Test management within finance, actuarial, or regulatory transformation initiatives. Strong understanding of insurance data, claims processing, actuarial reserving, and financial reporting. More ❯