24 of 24 Remote/Hybrid Service Analyst Jobs in the UK excluding London

Service Desk Analyst Glasgow – Hybrid Competitive salary – 12-month FTC VIQU is working with a leading global professional services organisation to recruit a Service Desk Analyst to join their IT Service Desk function. This Service Desk role will focus on delivering hands-on technical … support, incident resolution, and service request fulfilment within a complex enterprise environment, ensuring high-quality IT service delivery across multiple locations. You will support day-to-day Service Desk operations, including troubleshooting, user support, device management, and remote working solutions, while contributing to service improvement ...

Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Analyst Preston – hybrid working is offered where operationally feasible, after probation Competitive salary , negotiable depending on your experience and expertise + benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Additional support hours mean that … Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we’re about ...

Junior Service Desk Analyst – Hybrid Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. Please note, the role is hybrid, with 2 days WFH each week. … brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks! Junior Service Desk Analyst – Key Skills: Experience of work on a Service Desk Database management experience, particularly SQL Server Customer-facing experience IT qualifications, particularly ...

Service Transition Analyst – Data Loss Prevention Location: Reading – Hybrid Duration: 6 Months Contract Type: Day Rate (Inside IR35) We are seeking a Service Transition Analyst to support the smooth transition of our new Data Loss Prevention (DLP) capability from project delivery into full BAU operations. … becomes a stable, repeatable, and well‐embedded service. This role sits at the centre of delivery and operations, working across Security, SOC, IT, Service Desk, and external partners. What You’ll Do Plan and coordinate the transition of DLP into BAU across people, process, and technology Develop and maintain ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being … ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point … support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point … support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point … support via phone, portal, chat, and handling non-critical escalations. You ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Service Desk Analyst (x2) Newcastle upon Tyne (Hybrid Working) Excellent Career Development | Hands-on Project Exposure We’re looking for two Service Desk Analysts to join a friendly, forward-thinking IT team based at our Head Office on Newcastle Business Park. This isn’t your typical “ticket … only” support role — while you’ll play a key part in day-to-day service desk operations, you’ll also gain valuable exposure to a wide range of IT projects and initiatives across the business. If you’re someone who wants to move beyond routine 1st line work ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving … partner to the Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line ...

Experienced Client Service/Platform Administrator with ISA/JISA/GIA/VCT Hybrid working - 3 days in with 2 days at home. modern offices, onsite parking Growing financial services provider offering career progression. Client Service Analyst/Platform Administrator - ISA/JISA/GIA/… unique platform model devoted to championing automation and unrivalled user experience our client is focused on delivering good outcomes for their customers through exceptional service levels. Offered on a a hybrid basis 3 days in the office/2 days at home. Key Responsibilities The successful candidate will manage ...

Service Desk Analyst (Junior) Looking for an IT support role where you'll receive genuine training, gain exposure to modern technologies and build a long-term career within a professional services environment? We're recruiting a Junior Service Delivery Analyst to join a growing IT team … based in Liverpool Street. This is a newly created position due to continued growth, offering the opportunity to work across both Service Desk and Deskside Support while receiving extensive training and development from experienced colleagues. Salary: £30,000 - £45,000 depending on experience Location: Liverpool Street, London Working Pattern ...

Title: IT Service Desk Analyst Location: Fully Remote/Work From Home (WFH) - office based in Sussex Salary: £28,500 + Benefits Start date: ASAP Outside Office Hours: 4pm to 12am Wednesday & Thursday/8pm to 8am Saturday & Sunday (37.5 hrs per week) Company: We are assisting … successful IT services company who are searching for an OOH (Evening and Weekends) IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. This role is Fully Remote/Work From Home (WFH). ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb ...

IR35 £400 - £450 a day Six months Hybrid working between remote and an office in Scotland (Glasgow, Perth, Edinburgh, Aberdeen or Inverness) Key Responsibilities Service Management Reporting Vulnerability Management Service Resilience Disaster Recovery Stakeholder Management Continuous Improvement Incident & Escalation Management Key experience required: Experience in a service … environment, ideally aligned to ITIL frameworks Strong communication and stakeholder management skills Experience using ServiceNow or similar ITSM platforms Exposure to project delivery and service transition, ideally within Agile environments Understanding of cyber security principles Experience in risk management Experience within the Energy or Utilities sector highly desirable Please ...

office and keep that pattern. JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs … incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloguing them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which ...

Product Analyst - Digital Services/Online Banking Contract/Permanent Opportunity Hybrid Working | Digital Banking Transformation A purpose-led financial services organisation is looking for a Product Analyst to support the evolution of its Digital Services and Online Banking platforms. This role sits at the centre of digital … Agile, Lean or modern product delivery practices Experience working with third-party suppliers or delivery partners Ideal profile This role would suit a Product Analyst, Business Analyst or Digital Change professional who enjoys creating clarity from ambiguity and working on meaningful digital transformation programmes. You'll be someone ...

Senior Product Analyst London (Hybrid, 3 days per week) Up to £70,000 This is an opportunity to join a fast growing, digital first organisation where product analytics plays a central role in shaping customer experience and commercial outcomes. You will be embedded within a product focused environment, partnering … strong ownership and visibility Opportunity to shape analytics within growing product areas and progress your career How to Apply If you are a Product Analyst looking for ownership, influence and meaningful impact, apply now. ...

Senior Cyber Security Analyst, Professional Services, CompTIA, SIEM, ISO27001, Part Remote Senior Cyber Security Analyst required to work for a Law Firm based in the City of London. It will be 3 days a week in the office and 2 from home. We need an experienced Senior Cyber … Security Analyst who is preferably from another Law Firm, or Professional Services at least. There will be some stakeholder management in the role where you will be facing off to partners/lawyers in the business...and they want someone who is seasoned in this area, as well as having ...