1 to 25 of 43 Remote/Hybrid Service Analyst Jobs in the UK excluding London

Service Management Analyst Up to £36,000 | Poole, Dorset | Hybrid, 4 days per week in the office What if your job wasn't just to resolve the next issue... but to help stop it happening again? If you enjoy looking beyond individual tickets, spotting patterns, understanding why problems … great next step. You'll join a technology business providing complex software solutions to customers across the UK, working at the heart of its Service Management function. This isn't traditional 1st or 2nd line IT support. It's about understanding how services are performing, identifying where they ...

Lead Service Analyst – Hardware 42,000 to 49,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office twice per week (find out more about our hybrid working policy … ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high-performing services that support colleagues, customers and members across ...

Lead Service Analyst – Networks 42,000 to 48,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you’ll work in a hybrid way splitting your time between home and the office (average one to two days per week) (find out more about … ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.We're looking for a Lead Service Analyst to join our Technology team and help us deliver reliable, high-performing services that support colleagues, customers and members across ...

community. Please do not contact the recruiter directly. About the job Job summary Can you confidently resolve complex IT issues while delivering exceptional customer service across phone, chat, email, and ticketing channels using ITSM tools such as ServiceNow? Have you developed strong troubleshooting skills across Windows and Microsoft packages … user technologies? Are you a team player who is a proactive problem-solver who thrives in a fast-paced support environment and consistently exceeds service expectations, with a desire to provide exceptional customer service? If so, we'd love to hear from you! The Service Desk team ...

Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) - (RL8192) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with … technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity ...

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility … hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst ...

Service Analyst Location: Dunstable - Hybrid, 3 days office/2 days home Duration: 2 months initial contract Pay Rate: £250 Per Day Inside IR35 The Role I am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst … biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams ...

Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team … Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support ...

Service Desk Experts - were looking for you! IT Service Desk Analyst Caerphilly Head Office £26,666.64 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for a career … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like ...

summary Band 4 - IT Service Desk Analyst Permanent | 37.5 Hours per Week Based in the Greenwood Offices in Ascot (On-site Role) Are you passionate about technology and delivering outstanding customer service? We are looking for a proactive and customer-focused IT Service Desk Analyst … working and hybrid working are not available for this role. Previous recent applicants need not apply Main duties of the job Ensuring that the Service Desk operates a highly professional service that meets the needs of the Trust. Servicing requests for assistance from users in a pleasant ...

Service Desk Analyst Midlands based hybrid 6-month initial contract, but with possible extensions and temp to perm options Additional standby and shift allowances We are looking for Service Desk Analysts to join the successful IT support team within a global banking client providing … questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users … contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support ...

00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It's a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Service Desk Analyst - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £24,613 - £29,184 dependant on experience 37 hour working week Experience: Proven experience in providing enterprise level frontline IT Support Experience in using IT Support … Good working knowledge of Active directory and Exchange 2016 Responsibilities: To be part of the team logging the 60000 calls made to the ICT Service Desk annually To be part of the team undertaking 1st line support in resolving the 60000 incidents logged annually, working to established ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service ...

Bring your energy to Aggreko as a Senior Analyst – Salesforce Field Service, based in Glasgow. You'll be the Salesforce Field Service Subject Matter Expert within our Salesforce Centre of Excellence, owning the design, optimisation, and governance of Field Service solutions across the business. Working closely … gather stakeholder feedback. Manage Salesforce platform updates, including new features and retirements, to maximise value and minimise risk. Drive innovation across the Field Service landscape, using data and insights to identify opportunities for improvement. Develop a deep understanding of how Salesforce Field Service integrates with external systems ...

Aggreko in Glasgow is seeking a Senior Analyst – Salesforce Field Service to own design, optimisation, and governance of Field Service solutions. You will translate operational challenges into scalable, secure, and user-friendly solutions that deliver measurable business value. As the Salesforce Field Service SME, you will ...

Join us as an MS Dynamics 365 Service Analyst and help shape the performance, stability and future development of a vital enterprise platform that supports teams right across the organisation. This is a fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape - including Finance & Supply Chain … functional troubleshooting, configuration and user support experience, together with a good understanding of end-to-end business processes such as finance, retail, sales, customer service or membership. Exposure to ITIL practices, particularly incident, problem and change management, would also be important. We are looking for someone who is analytical ...

summary We are looking to recruit an enthusiastic IT professional to join our IT Service Desk. The role provides first line IT support to the trust of all aspects of computing, including PC's, Laptops, Mobile phones etc. Excellent communication skills and a customer focus are also key attributes … this particular role. Main duties of the job To provide a first line of contact for dealing with customer queries received by the service desk. To ensure accurate and timely recording of the Trust's logging system and to assign the call to the appropriate specialist or group. ...

Kick your ITSM career up a notch by joining a fast-growing software technology company looking for a hands-on Service Management Analyst to help shape how they deliver customer support. Reporting and partnering directly with the Head of Customer Success, and working closely with Product and Engineering … permanent fix with Engineering & Product. Act as the bridge between Customer Success, Product and Engineering, defining clear escalation pathways and handover standards Evolve the service management tooling - workflows, automations, reporting and engineering integrations Build a knowledge base that reduces repeat contacts and produce service reporting that turns trends ...

most.Connect to your opportunity An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.As a Technical Business Analyst, you will help stakeholders, architects, engineers and delivery teams understand business problems, define solution requirements and ensure technology-enabled change delivers measurable business value.You … outcomes.Understand and document data flows, mappings, ownership and data quality considerations.Connect to your skills and professional experience Essential Skills:Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.Experience gathering, analysing and documenting business or user needs.Ability ...

most.Connect to your opportunity An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.As a Technical Business Analyst, you will help stakeholders, architects, engineers and delivery teams understand business problems, define solution requirements and ensure technology-enabled change delivers measurable business value.You … outcomes.Understand and document data flows, mappings, ownership and data quality considerations.Connect to your skills and professional experience Essential Skills:Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.Experience gathering, analysing and documenting business or user needs.Ability ...

most.Connect to your opportunity An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.As a Technical Business Analyst, you will help stakeholders, architects, engineers and delivery teams understand business problems, define solution requirements and ensure technology-enabled change delivers measurable business value.You … outcomes.Understand and document data flows, mappings, ownership and data quality considerations.Connect to your skills and professional experience Essential Skills:Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.Experience gathering, analysing and documenting business or user needs.Ability ...

most.Connect to your opportunity An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.As a Technical Business Analyst, you will help stakeholders, architects, engineers and delivery teams understand business problems, define solution requirements and ensure technology-enabled change delivers measurable business value.You … outcomes.Understand and document data flows, mappings, ownership and data quality considerations.Connect to your skills and professional experience Essential Skills:Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.Experience gathering, analysing and documenting business or user needs.Ability ...

most.Connect to your opportunity An exciting opportunity to be a part of the innovation and evolution of our Business Analysis practice.As a Technical Business Analyst, you will help stakeholders, architects, engineers and delivery teams understand business problems, define solution requirements and ensure technology-enabled change delivers measurable business value.You … outcomes.Understand and document data flows, mappings, ownership and data quality considerations.Connect to your skills and professional experience Essential Skills:Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.Experience gathering, analysing and documenting business or user needs.Ability ...