24 of 24 Remote Service Analyst Jobs in the UK excluding London

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst … issues. Following a successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst, will join the IT team of a growing top 40 accountancy firm with offices across central and southern ...

Service Desk Analyst Rate: up to £340/day Inside IR35 Contract Length: Until 28/03/26 + Ext Location: Hybrid - 2 days per week onsite in Norwich Working Hours: Monday to Friday An established public sector programme is seeking a Service Desk Analyst to join its Live Service function, supporting users across a complex, multi-department environment. The Service Desk Analyst will play a key role in maintaining critical IT services, ensuring users receive fast, effective and high-quality support across a modern and diverse technology estate. The Service ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Contract Length: 31st March 2026 (possible extension beyond this point) Candidates must be eligible for UK SC clearance £340.00 to £390.00 Per Day - Inside IR35 A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also there is some system admin. Ideally you will hold active SC clearance however the client is happy to consider candidates who are eligible ...

Cleared Service Analyst Client: Government Location: London - Remote/Hybrid - onsite once a week Rates: £340.00 to £390.00 Per Day - Inside IR35 via Umbrella Contract Length: 31st March 2026 (possible extension beyond this point) Ideally Candidates will hold current active SC clearance - however we may consider candidates … eligible to undertake the process for UK SC clearance (min 5 years continuous residence in UK) A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process ...

exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst , you will be providing first and second-line technical support, resolving … staff, ensuring all incidents are resolved in a timely manner. Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels. Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications. Supporting internal customers in using IT tools ...

exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst , you will be providing first and second-line technical support, resolving … staff, ensuring all incidents are resolved in a timely manner. Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels. Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications. Supporting internal customers in using IT tools ...

Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. … also worked in the following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based ...

Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn … make a difference We re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible ...

Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges Do you enjoy working in a collaborative team where every day brings new opportunities to learn … make a difference We're looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible ...

beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user … Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives. We enable them ...

Contract -Service Transition Analyst - Outside IR35 - Hybrid working Overview One of our key clients are looking for an experienced Service Transition Analyst to ensure the new and changed IT services are transitioned into live operation with minimal risk and disruption. This role will focus on applications … infrastructure readiness, including requirement gathering, patch management, compliance, and operational handover. Key information Role: Service Transition Analyst - Applications & Infrastructure Location: Newcastle Rate: Outside IR35 Day rate: £400 - £425 Contract Length: 6 months Start Date: 12th January Working Arrangements: Hybrid (onsite working required 2 days per week) Skills & experience ...

TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers … deliver trusted financial planning and investment advice to clients across the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses ...

Service Desk Analyst – Hybrid (Reigate) | £41,800–£43,000 + Bonus (15%) Join a dynamic IT team delivering high-quality first- and second-line support across a hybrid workforce. You’ll keep users productive, systems secure, and services running smoothly. What You’ll Do Provide first/second … line support and manage incidents via the IT Service Desk. Troubleshoot device, application, access, and Microsoft 365 issues. Manage user/device lifecycle: onboarding, offboarding, permissions, assets. Administer MFA/SSO, password resets, access reviews, and support audits. Support cloud/SaaS apps, hybrid working tools, and patch/ ...

Service Desk Analyst, O365, SCCM, Win11, Hybrid Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1st and 2nd line support for all Incidents and Service Requests. This is a hybrid role that requires support … Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues. ...

seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have … background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible ...

seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have … background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible ...

currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff … options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications ...

would like to know more, please do get in touch. Unfortunately, this company is unable to provide sponsorshipKeywords1st line, 2nd line, Support, Service Desk, Help Desk, Office365, Windows, SharePoint, OneDrive Azure AD, Exchange, troubleshooting, Azure ...

Client Services Analyst Remote/Liverpool (on site once a week) £150 per day (Inside IR35) 3 months + A Client Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across … queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint ...

explore and grow in a truly global environment. About the role Here at Kerry, we are currently recruiting for a ICT Site Services Analyst based in Coleraine, Northern Ireland. Whilst the role will be mainly site based in Coleraine, there will be a requirement to visit other NI sites … workload effectively through self-management. Key responsibilities Stakeholder Engagement Build and sustain strong, collaborative relationships with all site stakeholders. Regularly communicate project progress, address service-related issues, and provide timely updates on resolutions to ensure transparency and trust. Operational Ownership Oversee the operations of ICT site services across assigned ...

Description: Salary: £30,780 - £40,209 per annum Contract: Fixed term, 12 months Location: Hybrid - Kings Lynn We are looking for a Technical Services Analyst to join our friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line … documentation skills. Ability to work under pressure and meet deadlines. Desirable Knowledge & Skills: Experience with Intune and endpoint management. Familiarity with ITIL-based Service Desk processes. Experience maintaining ICT asset registers or CMDBs. Public sector or local government ICT experience. Ability to explain technical information clearly to non-technical ...