Broxbourne, Hertfordshire, United Kingdom Hybrid / WFH Options
LJ Recruitment
Job Title: ServiceDelivery Specialist - Telecoms/MSP Location: Broxbourne - Hybrid Working Available Salary: £35,000 - £40,000 DOE Contract Type: Full-time, Permanent We're working with a leading UK-based Managed Service Provider (MSP) specialising in delivering tailored connectivity, voice, and infrastructure solutions to business … clients across the UK. Due to continued growth, they are now seeking a ServiceDelivery Specialist with experience in coordinating network and telecoms projects - particularly involving LAN/WAN installations, migrations, and number porting. This is an excellent opportunity for a hands-on servicedelivery professional … with a strong understanding of network environments and provisioning processes. Key Responsibilities as a ServiceDelivery Specialist: Oversee and manage the end-to-end delivery of services including LAN/WAN provisioning, number porting, service migrations, and on-site or remote installations Act as the primary More ❯
SERVICEDELIVERY MANAGER/BRISTOL & CORSHAM/£70,000 TO £90,000 PER ANNUM DOE & CLEARANCE A fantastic new opportunity for an experienced ServiceDelivery Manager , to join a fast-growing business. In 2019, our founders were working as engineers solving complex cross domain problems in … and security organisations. Our client was formed to consolidate the founder’s collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. The business is headquartered in Cheltenham with teams working both on-site with clients and remotely from home. The ServiceDelivery Manager will be responsible for managing the provision of the Cross Domain Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Join the NHS Business Services Authority (NHSBSA) in a new pivotal leadership role,leading the Digital Delivery Centre, shape and deliver a complex agenda including delivery management, user centred design, software and cloud engineering and solution design areas. Our Digital Delivery Centre is the engine … systems including NHS Pensions and NHS Jobs, ensuring that capacity and capability is fit now and the future. You'll be responsible for robust delivery governance, adhering to internal and national delivery approaches including Government Service Design standards. Digitising services through leading-edge technology to deliver taxpayer … will take place in Newcastle on 8th & 9th July. What do we offer ? 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidays Excellent pension, 23.7% employer contribution Flexible working Active wellbeing and inclusion networks NHS More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary Join the NHS Business Services Authority (NHSBSA) in a new pivotal leadership role, where you'll strategically lead the Delivery, Governance, Consultancy and Strategy team to deliver a complex Digital, Data and Technology (DDaT) agenda. You'll inspire a team including Delivery Consultants and Governance and … IT Service Management Specialists to efficiencies, champion continuous improvement and robust governance controls to monitor and manage deliverables and services. Leading DDaT strategy creation and implementation you'll drive professional excellence, including compliance with government standards. We're looking for an individual that will apply professional curiosity, drive a … place in Newcastle on 9th and 11th July. What do we offer ?o 27 days annual leave, rising to 29 days after five years' service and 33 days after ten years' service + public holidayso Excellent pension, 23.7% employer contributiono Flexible workingo Active wellbeing and inclusion networkso NHS More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
ServiceDelivery Manager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a ServiceDelivery Manager to ensure our customers … experience the very best service in the industry. As our ServiceDelivery Manager, you’ll support the ServiceDelivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role … Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
Manchester, North West, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior ServiceDelivery Manager Package: Competitive Location: Manchester Law Debenture is a rare proposition; an Investment Trust with a 135-year pedigree, supported by a wholly owned portfolio of professional services businesses. LawDeb is an unusual and exciting proposition; on a dayto-day basis they are nimble, ambitious … of knowledge. As part of their exciting growth plans an opportunity exists to join one of their independent key business entities in a Senior ServiceDelivery Manager role, where you will be responsible for delivering an extensive range of corporate secretarial and governance services to ensure that their … clients legal entities are compliant with local requirements. You will lead a professional services team of 22 individuals to deliver excellent client service and experience. This will include organisation of training, building knowledge and skills of the team, implementation and roll out of policies, and supporting a developing and More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Covergence Group
ServiceDelivery Manager - Take Your Career to the Next Level! At Convergence Group, we've spent 20 years building a business that puts customers first. Our mission? To provide 'Connectivity as a Service' (CaaS) - and we need a ServiceDelivery Manager to ensure our customers … experience the very best service in the industry. As our ServiceDelivery Manager, you'll support the ServiceDelivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role … Make a difference every day! You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service Improvement Plans when needed. Keep your customers happy and coming back for more! Stay ahead with regular meetings and calls, building stronger relationships, boosting More ❯
Richmond, Surrey, United Kingdom Hybrid / WFH Options
Kerv
Partner of the Year for the past two years. About the Role Reporting to the Head of Support, we are looking for a motivated ServiceDelivery Engineer who can demonstrate technical and problem-solving competence and a passion for genuine customer service. The successful candidate will be responsible … for: Incident diagnosis (Level 1/2 troubleshooting) and resolution across all Kerv Experience's product and services Service level adherence Continuous customer dialogue during the incident management process Liaising with third party suppliers and escalations with the in-house development teams Contributing to the customer knowledgebase Participating in … the company on-call rota You will be working as part of a broader team supported by the ServiceDelivery Manager and must be a self-starter and passionate about customer satisfaction. Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning call More ❯
Job Specification: ServiceDelivery Manager/Account Manager (Tech Consultancy) Location: Manchester (Hybrid) Type: Full-time, Permanent Salary: Up to £50k + Bonus 🚀 About Us We are a fast-growing technology consultancy partnering with some of the most innovative organisations across SaaS, cloud, cybersecurity, and enterprise software sectors. … solutions, helping our clients scale, optimise, and transform their operations. As part of our next phase of growth, we are looking for a talented ServiceDelivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In … this dual ServiceDelivery and Account Management role, you will: •Act as the key interface between our clients and internal delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Staffr
Job Specification: ServiceDelivery Manager/Account Manager (Tech Consultancy) Location: Manchester (Hybrid) Type: Full-time, Permanent Salary: Up to £50k + Bonus 🚀 About Us We are a fast-growing technology consultancy partnering with some of the most innovative organisations across SaaS, cloud, cybersecurity, and enterprise software sectors. … solutions, helping our clients scale, optimise, and transform their operations. As part of our next phase of growth, we are looking for a talented ServiceDelivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In … this dual ServiceDelivery and Account Management role, you will: •Act as the key interface between our clients and internal delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Staffr
Job Specification: ServiceDelivery Manager/Account Manager (Tech Consultancy) Location: Manchester (Hybrid) Type: Full-time, Permanent Salary: Up to £50k + Bonus 🚀 About Us We are a fast-growing technology consultancy partnering with some of the most innovative organisations across SaaS, cloud, cybersecurity, and enterprise software sectors. … solutions, helping our clients scale, optimise, and transform their operations. As part of our next phase of growth, we are looking for a talented ServiceDelivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In … this dual ServiceDelivery and Account Management role, you will: •Act as the key interface between our clients and internal delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Staffr
Job Specification: ServiceDelivery Manager/Account Manager (Tech Consultancy) Location: Manchester (Hybrid) Type: Full-time, Permanent Salary: Up to £50k + Bonus 🚀 About Us We are a fast-growing technology consultancy partnering with some of the most innovative organisations across SaaS, cloud, cybersecurity, and enterprise software sectors. … solutions, helping our clients scale, optimise, and transform their operations. As part of our next phase of growth, we are looking for a talented ServiceDelivery Manager/Account Manager to strengthen client relationships, oversee project delivery excellence, and drive long-term customer success. The Opportunity In … this dual ServiceDelivery and Account Management role, you will: •Act as the key interface between our clients and internal delivery teams. •Own the successful delivery of technology projects and ongoing services. •Drive customer satisfaction, retention, and account growth. •Ensure the quality of service meets More ❯
london, south east england, United Kingdom Hybrid / WFH Options
wagamama
expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced ServiceDelivery Manager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service … obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements and influence supplier performance. This is a pivotal role in making sure our outsourced partners deliver the dependable, scalable technology our teams need More ❯
slough, south east england, United Kingdom Hybrid / WFH Options
wagamama
expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced ServiceDelivery Manager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service … obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements and influence supplier performance. This is a pivotal role in making sure our outsourced partners deliver the dependable, scalable technology our teams need More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Project Manager - Water ServiceDelivery Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience … benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Buttershaw/Hybrid Working (1-2 days office a week - Bradford) Work type … Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Project Manager to join the Water ServiceDelivery/Water Strategy Planning & Investment team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Commercial
The role As an IT ServiceDelivery Manager, you will successfully provide business critical IT support to organisations within a formal ITIL and best practice framework, measured through service SLA's, KPI's, user experience benchmarking and satisfaction surveys to ensure that the highest quality standards are … achieved. You will also be responsible for leading a team of experienced Network Managers across a range of Managed Service Sites. The role will involve travel to client's sites in the south of the UK, as well as frequent travel to our office in Cheltenham, Gloucestershire. As such … the ideal candidate will be based in a commutable distance of Cheltenham. Your responsibilities as a ServiceDelivery Manager will be: Work to ITIL alignment, ensuring SLAs and all contractual obligations are met across a range of client contracts Deliver change and service improvements in ServiceMore ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. • Retail savings scheme • Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (2-3 days in the office per week - Bradford … Work type: Permanent. Working full time, 37 hours per week, Monday - Friday between 8:00am-6:00pm. We have an exciting opportunity for a ServiceDelivery Manager to join the Developer Services function at Yorkshire Water and be a part of helping Yorkshire Water to provide the best … service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Arqiva
Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign servicedelivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯
Huddersfield, Yorkshire, United Kingdom Hybrid / WFH Options
Arqiva
Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign servicedelivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯
Langley, south east england, United Kingdom Hybrid / WFH Options
Travelport
Manager ServiceDelivery | LANGLEY Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. … parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a Manager ServiceDelivery! Search for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: We are looking for you … to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate will be More ❯
Manager ServiceDelivery | LANGLEY Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. … parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a Manager ServiceDelivery! Search for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: We are looking for you … to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate will be More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Interaction - Peterborough
Job Title: ServiceDelivery Manager Location: Peterborough Salary: Up to £45,000 Hours: Monday to Friday, 08:30–17:30 Hybrid Working: 1 day from home per week after probation Employee Benefits Include: Private Medical Cover with Bupa Health Shield – Additional health and wellbeing support Reward Gateway – Access … to discounts and wellness perks Enhanced Pension Scheme Life Assurance Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free parking Flexible working (Hybrid) offered About the Role Interaction Recruitment is proud to be … working with a prestigious Peterborough-based client to recruit for a newly created position: ServiceDelivery Manager – Operational Administration . This is a fantastic opportunity for a confident and organised leader to improve collaboration, process consistency, and service quality across all operational admin functions. Key Responsibilities Lead More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Operations Manager - ServiceDelivery Located: Field Based - North West Package: Competitive salary, car allowance, bonus and additional benefits (Ricoh operate a vibrant working policy giving … own and drive the strategic development and implementation of scalable and cost-effective Managed Services annuity based services. Key Responsibilities: Setting Customer specific Managed Service strategy by understanding and aligning both the Customers strategic business objectives with Ricoh’s strategic direction. Creating a strategic plan around development of annuity … service opportunities by bringing both strategies together, creating win-win opportunities which deliver business growth within the account and contribute to overall Service-led growth for Ricoh Provide leadership and direction to ITS Managed Service onsite ServiceDelivery Managers and Operational Managers by the use More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Esri Ireland
Aylesbury, Cambridge, Edinburgh, or Home based Junior Services Delivery Manager Loading As our business continues to grow, we're looking for a Junior ServiceDelivery Manager to join our Operational Services team. In this role, you'll help ensure our customers get the most from their ArcGIS … and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects. The Junior ServiceDelivery Manager role This is a customer facing role, with responsibility for the delivery of the service. You will contribute towards the … delivery of planned activities and coordinate changes to services. You will be responsible for providing customers with ongoing performance reporting and trend analysis adding insight and recommendations to provide value to the customer. Knowledge of Esri products is an advantage but not essential for this role. Working across a More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Esri Ireland
Aylesbury, Cambridge, Edinburgh, or Home based Junior Services Delivery Manager Loading As our business continues to grow, we're looking for a Junior ServiceDelivery Manager to join our Operational Services team. In this role, you'll help ensure our customers get the most from their ArcGIS … and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects. The Junior ServiceDelivery Manager role This is a customer facing role, with responsibility for the delivery of the service. You will contribute towards the … delivery of planned activities and coordinate changes to services. You will be responsible for providing customers with ongoing performance reporting and trend analysis adding insight and recommendations to provide value to the customer. Knowledge of Esri products is an advantage but not essential for this role. Working across a More ❯