26 to 50 of 151 Service Delivery Jobs in the UK excluding London with Remote Work Options

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

choice - if you prefer to be in the office more - that's good with us too. As the Infrastructure Lead, you ll lead the delivery of the technology business plans and provide reporting into the Infrastructure Manager to support executive management. You ll lead a team of experienced Infrastructure … and execution of the Disaster Recovery plan. Participate in & manage after-hours upgrades, troubleshooting, and/or on-call availability as needed. Assist with service level reporting required across the Group applications. Provide capacity monitoring & management planning across the Group Application Infrastructure and help the Infrastructure Manager in planning … changes to in terms of infrastructure performance & capacity. Suggest continuous improvements both to the service delivery processes and the group infrastructure as they become apparent and support the Service Delivery Manager in the execution of their duties. Build peer relationships with other key departments. Provide management more »

an additional 30% when working Monday to Friday evenings and 45% working weekends. Generous annual leave entitlement & NHS Pension we also honour NHS continuous service bring your entitlement with you! Main duties of the job The role will play an integral part of the urgent care team providing real … time coordination of the operational shift. Additional responsibilities are to provide a smooth and efficient running of the service, capturing patient information, maintaining delivery performance of the service in line with key KPIs & Quality assurances and ensuring compliance with standards in line with agreed policies and procedures. … from diverse audience representing the communities we continue to serve. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. Job description Job more »

observational data and new and innovative ways of meeting the customer requirements for data. Our Surface Observing Operations Team is responsible for the operational delivery of land and marine observational data services from a wide range of technologies and networks across the UK. As the Surface Observations Operations Manager … manage a team of approximately 20 staff, based at locations around the UK. You will direct the team and associated resources to ensure the delivery of a wide range of operational surface (land synoptic, climate and marine) observational data services to customers to enable the Met Office's capability … climate change, now and for future generations. Collaborating with colleagues, partner organisations and agencies, you'll ensure their current and future operational observational data service requirements are understood, defined and that solutions are delivered which uphold wider Met Office business aims. You'll be involved in the evolution of more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and integrates digital more »

Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. - Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in … practices are in place to safeguard our operations. - Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs. - Govern third-party service delivery, ensuring compliance and operational excellence. - Drive continuous improvement initiatives across technology platforms, enhancing system reliability and user satisfaction. - Handle budget management responsibilities … infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing service delivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable of managing budgets and more »

attend on-site visits, sometimes at short notice, and occasionally outside regular hours. Beyond standard support tasks, you will actively seek opportunities to enhance service delivery and customer support. Daily Responsibilities: * Serve as the initial point of contact for all incoming tickets, including incidents and requests. * Provide support … and exceed key performance indicators (KPIs) and targets. * Participate in project engineering tasks as required by professional services. * Contribute to the continuous improvement of service delivery and overall company operations. * Provide support to other areas of the company as needed. Desired Skills * Experience working in a Managed Service more »

market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »

will be responsible for carrying out user research across its digital transformation projects. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidaysFlexible working (we are happy to discuss options such as compressed hours)Flexi timeHybrid working model (we are currently working largely … street discounts! Main duties of the job Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs. Working with project and service teams to devise appropriate … actionable insights in support of the development of digital services. Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influences product/service direction. Ensuring that issues and opportunities are clearly identified and properly reported. more »

Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT Service Delivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »

National Delivery Manager (Partnerships) Home-based (with regular travel to London) The Organisation The Education Endowment Foundation (EEF) is an independent charity dedicated to breaking the link between family income and educational achievement. We do this by supporting schools, colleges and nurseries to improve teaching and learning through better … trial, and 70% of all school leaders use the Teaching and Learning Toolkit to inform their decision-making. We are currently seeking a National Delivery Manager to join our team on a full-time basis for a fixed-term contract until September 2025. The Benefits - Salary of circa … education and want to make a difference in the lives of young people, we want to hear from you! The Role As a National Delivery Manager, you will lead our ability to influence and shape the education system at a local and regional level, focusing on our regional partnerships more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent … service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs for more »

within the role to development, both individually and as a service. This can include quality improvement projects, clinical audit and CPD, as well as service development alongside the MDT. As a valued member of ourteam,you will receive: Flexible working , including opportunities for home working Clinical supervision and support … from experienced and specialist dietitians Dedicated time for professional and service development Regular appraisals and personalised development plan Access to a range of CPD opportunities , the Oxford AHPs Research & Innovation Unit, and Bodleian Library collection. Main duties of the job To have responsibility for providing a clinical dietetic service … patients of the Oxford University Hospitals Trust (OUH), including sole responsibility for highly specialised clinical areas. To provide a high quality and comprehensive Dietetic Service to the Complex Medical Unit wards, acute stroke unit and to General Outpatient clinics, with the assistance of Band 5 Dietitians and Dietetic Assistants. more »

Service Desk Engineer (Hybrid) - £25,000 - £28,500 - Didsbury Principal IT are working with a well-known award winning travel expert based in Didsbury that are looking for a group IT engineer to join their team. In this role you will play a vital part in supporting the head … office, retail outlets and remote specialist locations across the UK. They are looking for someone who can confidently service staff face to face, share their passion about continuous professional development and has an innovative approach to incorporating new technologies into their operations. You will be responsible for supervising the … network and server infrastructure. You will also be responsible for aligning the IT infrastructure with current and future business requirements. Reporting directly to the service desk manager, the role is hybrid with 3 days in the office based at the carrier office, although visits to their retail stores and more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

customer and organisational requirements, translating requirements into user stories to create deliverable features. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … range of people and levels of understanding, including both technical and non-technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues … enable the on-going personal development and growth ofskills within the team.Co-ordinates and allocates work to other team members in line with agreed delivery of services Financial ManagementMaintain an awareness of financial and personal implications in the use of a range of resources.Contribute to and prepare proposals for more »

professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations. This role is responsible for supporting and maintaining the full … out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

How would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting opportunity … for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high-quality … IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource more »

Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a Service Desk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all lines … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this Service Desk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They promote an more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

As a user researcher, you'll be helping teams ensure the user is at the heart of what we do and supporting effective digital delivery across its digital transformation projects and the wider health and care system. You'll support the digital project teams by identifying user needs, chiefly … comfortable working with data, from gathering and analysis through to design and presentation. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … duties of the job You'll be: Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs Working with project and service teams to devise appropriate more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »