Role: ServiceDeskEngineer (Hybrid) Location: Bristol Salary: £30,000 - £35,000 I am currently recruiting for a FinTech start-up in Bristol looking for a ServiceDeskEngineer to join their IT Department. They are a Cloud-based company, so would need someone more »
ST1, Cobridge, Stoke-on-Trent, Etruria, Staffordshire, United Kingdom
Saunders Scott
Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. … be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some 3rd … to continually developing technical skills. Initiative and pro-activity matched by an ability to be a strong member of a team. Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3rd line operational support. Effective communication more »
IT ServiceDeskEngineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the servicedesk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »
Employment Type: Permanent
Salary: £20000 - £25000/annum 28 days holiday, pension, discount
Whitchurch, Bath and North East Somerset, Somerset, United Kingdom
Moon Executive Search
Opportunity for an experienced 2nd Line ServiceDeskEngineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer servicemore »
ServiceDeskEngineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated ServiceDeskEngineer to join their dynamic team. With their commitment to … have experienced significant growth and are now looking to expand the Support team to meet the demands of their expanding client base. As a ServiceDeskEngineer, you will play a crucial role in ensuring the smooth operation and support of their industry-leading products. Your technical … operations Assist with projects and new roll outs of application and software's Technical Experience 2-5 years of successful IT experience (Technical/Servicedesk) Experience working within a ticket based environment Working experience with the Windows Operating systems Exposure and experience with Windows Server Office more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Healthcare, Life Insurance, Onsite P
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
ServiceDeskEngineer - Bury St Edmunds - Up to £40,000 2nd Line Support My client is a renowned leader in the field of Technology. They are currently seeking a skilled and dedicated ServiceDeskEngineer to join their dynamic team. With their commitment to … have experienced significant growth and are now looking to expand the Support team to meet the demands of their expanding client base. As a ServiceDeskEngineer, you will play a crucial role in ensuring the smooth operation and support of their industry-leading products. Your technical … operations Assist with projects and new roll outs of application and software's Technical Experience 2-5 years of successful IT experience (Technical/Servicedesk) Experience working within a ticket based environment Working experience with the Windows Operating systems Exposure and experience with Windows Server Office more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
ServiceDeskEngineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line ServiceDeskEngineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … of IT improvements for the business.. Key Responsibilities: Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide servicedesk communications and notifications for service outages to IT … Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. Respond to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. Escalate any issues or concerns more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Sudbury, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
2nd Line ServiceDeskEngineer Opportunity for a 2nd Line ServiceDeskEngineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we are: We … are the UK's leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We're looking for a driven individual who shares the same values for growth and development as us. Benefits: Hybrid working model. 25 days holiday plus bank holidays and more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the servicedesk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you … checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced ServiceDeskEngineer with experience of the educational environment. Your role as ServiceDeskEngineer: Manage and assist with Schools … visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of more »
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
IT ServiceDeskEngineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the servicedesk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2nd Line ServiceDeskEngineer Glasgow/Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line ServiceDeskEngineer to join their team. As a 2nd Line ServiceDeskEngineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining servicedesk responsibilities with on-site break … fix support for our valued clients. Day-to-Day: Respond to escalated servicedesk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the servicedesk team to resolve complex technical challenges. Contribute to more »
2nd Line ServiceDeskEngineer Surrey £40,000 per annum Exciting opportunity for an innovative and ambitious 2nd Line ServiceDeskEngineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end user support within the … business, as a key member of the ServiceDesk Function, you will work collaboratively with the team to provide first response and analysis on incidents and provide efficient resolution. The client are a trusted and reliable financial services provider, who have demonstrated steady growth and healthy profits year … are Surrey based, and the role will be fully on site with a competitive salary. Key Responsibilities: *Handle incoming requests and changes to the ServiceDesk via telephone, email, and ticketing system, ensuring courteous, timely, and effective resolution of end-user issues within SLAs. *Demonstrate flexibility to cover more »
1st Line ServiceDesk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment … to work in with plenty of room for progression. The Role You will be part of a the servicedesk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well … issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior servicedesk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box, please more »
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/ServiceDesk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
We have an exciting opportunity for a 2nd Line ServiceDeskEngineer to join a growing UK-based IT Service Provider on a permanent basis. They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic … be genuine career development prospects for the right individuals to progress within the business and they continue to scale and grow. Duties for the ServiceDeskEngineer will include: Configure, support and maintain hardware and software solutions for the business and its clients including Microsoft Windows more »
Daventry, Northamptonshire, East Midlands, United Kingdom
Revorec Recruitment Solutions
CNC ServiceEngineer - Desk based £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC or automation/robotic machinery? Are you looking for a local … an excellent benefits package, training and progression opportunities, and great work-life balance hours? Due to growth, my client is looking for a CNC ServiceDesk Technician to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … package, including a yearly 10% bonus, with opportunity for training and progression among the rapidly growing team. This role would suit anyone with CNC service experience looking for an office-based role offering great working hours and an excellent benefits package. For more information, please click apply and contact more »