1 to 2 of 2 Service Desk Support Analyst Jobs in the UK excluding London with Remote Work Options

Service Desk Analyst/Support Engineer: Service desk, VMWare, O365, Azure, Support, Infrastructure, Networking, Windows Server, Service Desk Analyst/Support Engineer: Do you have a background in supporting business or technical applications? Do you have a broad technical … skill set and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Service Desk Analyst/Support Engineer - About the company Do you want to be part of a successful … organisation, that delivers products for customers that are based worldwide, supporting a range of software applications and customers? Service Desk Analyst/Support Engineer - About the role: The 2nd Line Support Engineer/Analyst role will be office based in their Holywell office, (work more »

IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. … Resolve IT incidents and service requests promptly and effectively, keeping users informed every step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management … processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in more »