escalations and resolve issues Key Skills & Experience Proven 3rd line IT support experience in a managed services or enterprise environment Strong knowledge of Windows Server, Microsoft 365, Azure, Exchange, SharePoint, Intune, and Active Directory Virtualisation: VMware (vSphere, ESXi), Hyper-V Backup technologies: Veeam, Commvault Solid networking skills: TCP/IP, DNS, DHCP, VLANs, VPNs, firewall config (FortiGate, Palo Alto More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Candour Solutions
years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong troubleshooting, diagnostic, and customer service More ❯
Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS More ❯
Carlton-in-Lindrick, Worksop, Nottinghamshire, England, United Kingdom
QA
incidents and service requests. Incident management & troubleshooting: Take ownership of user incidents, track progress, and resolve issues related to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune. System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks. Documentation & continuous improvement: Document solutions, update IT procedures More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and OneDrive for Business. Strong hands-on knowledge of Information Protection and DLP, eDiscovery and Purview, Insider Risk Management, Defender for Cloud, Defender for Endpoint, Defender Vulnerability More ❯
We aresupportingan awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cactus Search
We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PEXA Group Limited
virtual desktops, including AVD environments. Ensure compliance with device patching, security updates, and Cyber Essentials Plus certification and audits. Support all collaboration and M365 tools including Exchange Online, OneDrive, SharePoint, Teams, and emerging services like Copilot. Collaboration & Governance Work with international peers to align technology patterns, contribute to global standards, and adopt shared services where appropriate. Develop documentation, SOPs … workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem Active Directory, Group Policy, Hybrid Identity Third-Party: Okta, Clearskye (IGA), ServiceNow, Jira, Miro, Zoom, HiBob, Slack Endpoint Security & Compliance: Palo Alto Global Protect More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Smoove plc
virtual desktops, including AVD environments. Ensure compliance with device patching, security updates, and Cyber Essentials Plus certification and audits. Support all collaboration and M365 tools including Exchange Online, OneDrive, SharePoint, Teams, and emerging services like Copilot. Collaboration & Governance Work with international peers to align technology patterns, contribute to global standards, and adopt shared services where appropriate. Develop documentation, SOPs … workplace improvement projects including onboarding automation, collaboration tooling integration, and hybrid meeting experience optimisation. Key Technologies & Tools Microsoft: Entra ID (Azure AD), Intune, Autopilot, Windows 11, AVD, M365 (Exchange, SharePoint, OneDrive, Teams) Legacy: On-prem Active Directory, Group Policy, Hybrid Identity Third-Party: Okta, Clearskye (IGA), ServiceNow, Jira, Miro, Zoom, HiBob, Slack Endpoint Security & Compliance: Palo Alto Global Protect More ❯
Brierley Hill, Brettell Lane, West Midlands (County), United Kingdom
Interaction Recruitment
improve IT processes, enhance security, and drive continuous improvements across the technology environment. What You'll Be Doing: · Microsoft 365 (Cloud) Administration Manage and optimise Office 365, Teams, OneDrive, SharePoint, user access, licensing, and security policies. · Identity Management via Entra ID (formerly Azure AD) Configure MFA, conditional access, and manage user lifecycles to ensure secure and seamless access. · Mobile … Compliance Use tools like Microsoft Defender and Entra to monitor and maintain secure access to company systems and data. What You'll Need · Strong experience with Microsoft 365, including SharePoint, Teams, and OneDrive. · Proficiency in Entra ID (Azure AD) for identity and access management. · Hands-on experience with Intune and Samsung Knox for MDM. · Familiarity with Cambium wireless/ More ❯
company's development and brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and … Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration of Windows files shares. Some knowledge or exposure More ❯
REST APIs) SQL Server, SSRS, Power BI, Crystal Reports SAP Business One and associated integrations Network infrastructure experience (preferably Unifi) Proficiency in Microsoft Azure, AVD, Azure AD, Intune, and SharePoint Familiarity with data integration and automation tools (e.g., BPA task centre) Experience managing ticketing systems Excellent communication and problem-solving skills Ability to work independently and collaboratively across departments More ❯
or more of the following, with working knowledge of as many as possible being advantageous: Microsoft Active Directory (including Azure AD Connect) Microsoft/Office 365 and related services (SharePoint, OneDrive, ATP, EMS, InTune, AutoPilot etc) Microsoft Windows Server Other Microsoft technologies and solutions: DFS, IIS, SQL, SCCM Networking (switching, routing, firewalls, load-balancers, WAFs IaaS and Cloud platforms More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
collaborative environment. What Youll Be Doing: Provide hands-on technical support for devices, collaboration tools, networks, and virtual desktops. Deploy, configure, and maintain Microsoft 365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help manage the full tech lifecyclefrom onboarding new starters to refreshing devices and More ❯
Bromsgrove, Worcestershire, England, United Kingdom Hybrid / WFH Options
Klipboard
Policy File and Print services Remote Desktop Services PowerShell scripting Fundamental knowledge of TCP/IP networking, VPNs, and network connectivity. Experience administering Microsoft 365 services (Email, OneDrive, Teams, SharePoint). Understanding of IT security practices and tools (e.g., Antivirus, Email Filtering, Web Filtering). Required Experience Previous experience within a 3rd Line Role is extremely desirable Previous experience More ❯
ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security More ❯
Loughborough, Leicestershire, England, United Kingdom
The Access Group
Microsoft Windows Server Operating Systems • Microsoft Exchange Server • Microsoft Windows VMware vSphere and vCentre • Microsoft Active Directory • Microsoft 365 (experience of Mail migrations, InTune deployment, Conditional Access, Azure AD, SharePoint, backups) • Mimecast What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
projects Technologies that you’ll be working with: Power Platform (Power Apps, Power Automate, Dataverse, Power BI) Azure Services (including Entra ID, Logic Apps, Azure Functions, Security) Azure DevOps, SharePoint, Copliot and other 365 applicataions. Skills and Experience Required An understanding of Microsoft Power Platform, Entra ID and Azure services at a foundational level A team player but also More ❯
other UK sites may be required Ideal Candidate Profile Strong technical knowledge of Microsoft technologies: Windows Server, Hyper-V, desktop environments Hands-on experience with Azure, Microsoft 365, Intune, SharePoint, and Teams Active Directory and Entra ID administration skills Networking expertise (DNS, VPN, switches, Wi-Fi configuration and troubleshooting) Experience supporting and maintaining endpoint devices (PCs, printers, mobile) Familiarity More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider More ❯
to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs). Administer and More ❯