Product Support Specialist
- Hiring Organisation
- TimeXtender
- Location
- Bristol, UK
- Employment Type
- Full-time
escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure and communication skills will directly shape our product roadmap and elevate the overall customer experience. This role is remote. Applicants must be based and have unrestricted … ticketing process, ensuring escalations are documented and prioritised correctly Collaborate with Product Managers to influence prioritisation of bug fixes and platform improvements Maintain communication between teams to provide updates and analyses What we're looking for 4+ years of experience as data engineer or analyst in a customer facing role ...