Service Desk Analyst
- Hiring Organisation
- Ordnance Survey
- Location
- Southampton, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,463 - £29,707 per annum
requests, assessing and prioritising incidents effectively, and resolving issues at first and second-line level wherever possible. Strong technical aptitude and problem-solving skills are essential, alongside a genuine passion for customer service. The primary focus of the role is to deliver an excellent customer experience, underpinned by: Strong … demonstrate the following skills and experience: Previous experience in a Service Desk, IT support, or similar fast-paced, service-oriented role Strong communication skills with the ability to engage effectively with stakeholders at all levels Proven problem-solving ability and a willingness to learn quickly in a dynamic ...