Chatbot Content Designer
- Hiring Organisation
- The Citation Group
- Location
- Wilmslow, England, United Kingdom
wisely and contribute to ongoing improvement and innovation. About you Proven experience writing or managing chatbot, help centre, or digital support content. Strong writing skills – Creating and maintaining content for AI, with the ability to simplify complex topics for diverse audiences. Comfort with data – able to analyse chatbot usage … with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge management or content management systems. Strong stakeholder management and communication skills. Ability to work independently and proactively identify opportunities for improvement. A fast learner, who is curious about new technology and a willingness to pick ...