Strategy and Operations Manager
london, south east england, united kingdom
Freshminds
Strategic Operations Manager – Online Food Delivery Platform We’re looking for a highly commercial, strategic thinker to help scale our merchant operations and strengthen our value proposition for restaurant merchants. What you’ll do: Drive merchant product & service partnerships Manage internal and external partnerships and lead cross-functional projects Improve restaurant experience: order accuracy, prep times, communication, refunds & disputes. … Use data & performance metrics to deliver insights, models, dashboards, and prioritisation guidance. What we’re looking for: 3–5 years commercial experience (strategy, ops, consulting) in fast-paced tech, FMCG, or marketplaces. Strong ownership mindset with experience building clear roadmaps, OKRs & playbooks. Excellent stakeholder management & communication skills. Analytical proficiency in Excel modelling and basic understanding of SQL Details: Day More ❯
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