social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a SupportAnalyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful SupportAnalyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »
Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital SupportAnalyst to join our existing team in our Grimsby office . As Digital SupportAnalyst you will be providing 1st Line … support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like … First Aiders across the business, lets be there for each other! Career Development & Encouragement What will I be asked to do as a Digital SupportAnalyst? To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus more »
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Ibstock PLC
We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a ServiceDesk Analyst to come and join our team at our Ibstock - Head Office, LE67 6HS … Job Purpose: The ServiceDesk analyst is the "face" of the tech team, they are the first point of contact that all of our customers interact with and our best opportunity to give them a great impression This role focuses on making sure our customers have the best experience of more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
Technical SupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical SupportAnalyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical SupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical SupportAnalyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »
St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical SupportAnalyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of our technical … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work … each day. Please note this role is based 5 days on site at our St Albans office. The Key Requirements... Provide highly skilled technical support and become the focal point for all site-based user issues and requests Develop a deep knowledge and understanding of existing systems and technology more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Travel Counsellors
The Application SupportAnalyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application SupportAnalyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Harding Retail
Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application SupportAnalyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! An exciting opportunity has arisen foran Application SupportAnalyst to play a key role in the support of new and existing software … applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the Speedy application portfolio and work as part of the team responsible for … the ongoing maintenance & support for all parts of the business Act as a support point of contact for users company wide and play a key role in driving changes to improve business processes through ongoing systems review To identify areas of improvement within the system and its use more »
Job Title: Applications Support Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new Applications Support Administrator/… Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX/Keystone. The Applications Support Administrator/Analyst will report to the Application Support Manager and … documenting resolutions and actions undertaken. Escalating and managing service tickets as needed with the relevant third party suppliers. Working with the training academy to support the onboarding of new application users. You will be based daily at our Head Office in Ringwood with office hours as 9.00 - 5.30 Monday more »
South East London, England, United Kingdom Hybrid / WFH Options
Catch Resource Management
Job DescriptionD365 SupportAnalyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX SupportAnalyst, D365 Support, AX Support, AX SupportAnalyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, SupportAnalyst, AX 2009, AX2012 – Permanent - £45-55k plus package – LondonOur leading global end-user client are actively looking to hire a D365 F&O SupportAnalyst as a new … to create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficialMain Responsibilities: Provide end-user support for ERP-related support tickets and triage cases for escalation to 3rd party service providers.Liaise with business key users to support system more »
Job Description🌟 Are you an IT SupportAnalyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting … into the IT Lead, the IT SupportAnalyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit.The IT SupportAnalyst should be security minded and have a general appreciation for PCI … means you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms.The IT SupportAnalyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking the more »
Job DescriptionTrading Application Support (FIC)London, UKWe are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications SupportAnalyst to join their team in London. A candidate in this role interfaces with all EMEA based trading teams, Technology … teams, External vendors, Risk Management, Operations, Brokers.This firm are looking for a L1/L2 Trading Applications SupportAnalyst – FIC to provide trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and application … issues stemming from use of their trading platforms to executing trades across global markets.The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring.Principal ResponsibilitiesTrade Supportmore »
Job DescriptionApplications SupportAnalyst - DMSWe are seeking a talented Applications SupportAnalyst to join a leading Law Firm headquartered in London. As the Applications SupportAnalyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications … contributing to business analysis related to new and existing applications.We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments.Experience required:Knowledge of enterprise applications and systems including DMSFamiliarity with emerging technologies and their potential applicationsExperience with more »
Job Description2nd Line SupportAnalyst - London - Consultancy - £35,000 - £40,000 + Excellent BenefitsOverview:Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line SupportAnalyst to work with a number of their key clients.Role & Responsibilities:Taking ownership and managing tickets through … resolution or escalationProvide technical support to end users.Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.Be a point of escalation … for first line support calls.Have a high level of technical ability which you are happy to share within a team framework.Have a high level of professional responsibility.Maintain a professional demeanour. Skills & Experience Required:Microsoft ExchangeActive DirectoryCloud (Azure, AWS or Google cloud)SCCMOffice 365Mobile Device ManagementIntuneWindows Servers (full range)Server more »
Job DescriptionBilingual German speaking Technology SupportAnalyst - Leading UK Retail & Commercial BankLocation: Leeds or EdinburghContract Type: Contract (permanent afterwards)Day rate: £185 per dayJoin one of the UK's biggest retail & commercial banksProvide critical IT support for a leading financial institutionDemonstrate your excellent communication and problem-solving … colleagues across the business at all levelsOur client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology SupportAnalyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards.Position OverviewThe Technology SupportAnalyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues.ResponsibilitiesHandle critical issues and complaints in a fair and objective mannerCollaborate closely with colleagues and external vendorsDemonstrate excellent more »
Job Description2nd Line IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington - Up to £35k p.a + Benefits and Development!Salary: Up to £35k per annumLocation: Warrington - Onsite 3 days a week (Hybrid)A leading organisation in the Warrington area area requires a 2nd Line IT … Support Engineer/Desktop SupportAnalyst to join its fantastic growing team.Ideal candidates will have the following:Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365Strong knowledge of PC hardware coupled with the ability to set up … configure, and rebuild workstationsExperience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patchingA driving license and access to a vehicleThis is an excellent opportunity to join a leading organisation to grow, develop and progress. Please more »
South East London, England, United Kingdom Hybrid / WFH Options
The People Network
Job Description1st/2nd Line SupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line SupportAnalyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues.The right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »
IT SupportAnalyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second … line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with more »
Job DescriptionTechnical SupportAnalyst 5 days a week - WolverhamptonCompetitive Salary with bonusWe are currently looking for an experienced Technical SupportAnalyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact on … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below;3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role.Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365.Proficiency in troubleshooting hardware, software, and network issues.Excellent communication and interpersonal more »
Are you an IT SupportAnalyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT SupportAnalyst Experience with Microsoft Products including Windows and Microsoft 365. more »
Job DescriptionApplication SupportAnalyst – COBOLLocation: Hybrid, London/BirminghamSalary range £35,000 - £48,000 dependant on experienceRole:My client, a global Fintech organisation is looking for a skilled SupportAnalyst to join their team. You will ensure all Incidents and Service requests logged and resolved contain more »
3rd line IT SupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT SupportAnalyst … d be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues more »
Job DescriptionFinance Systems SupportAnalyst – Aderant£55-75k + packageHybrid working in London (2-3 days in office)Our client, a leading international law firm, are looking for a Finance Systems SupportAnalyst to come and join their Global Compliance team. The team supports the … firm’s business and professional services business.You will be assisting with the maintenance, management, support and enhancement of all aspects of the firms' finance applications. Specifically they use Aderant Expert (AdEx) and BigHand.Key ResponsibilitiesProvide technical support for financial systemsConduct periodic financial systems reviews and identify improvementsPerform ad-hoc more »
Job DescriptionElevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst.*Predominantly site-based role in Sheffield**Salary up to £45,000*Are you a dynamic and driven individual with a passion for technology and problem … solving? We're on the lookout for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various … in scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives.This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Job Description2nd Line IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start!Salary: £28,000 - £35,000 + Hybrid + Good Benefits PackageA leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts … to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive … Suite and Office 365.Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations.Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patchingExcellent customer relationship, communications and interpersonal skills with more »