Graduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New! Salary: £25,000 - £28,000 + Bonus, Benefits, Training & Progression Location: Swindon (Onsite) A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts … growing team. Ideal candidates will have the following: Computer Science or related degree Knowledge in SQL or Linux or Java Demonstratable experience of providing support An outgoing vibrant personality and able to work well as part of a team. Demonstratable problem solving and ownership skills This is an excellent more »
We have a new IT Support role now available which is working at one of Salisbury's most exciting SME's that offers advanced technology and services to both public and private entities worldwide. The company handle the design, development, and manufacturing of innovative products, delivering top-tier capabilities … tailored to meet the specific needs of their customers' missions. The role of IT SupportAnalyst comes with some excellent benefits which include: 33 days annual leave, private dental, private health insurances opportunity to develop your skills with further qualifications (paid for). The role is full time … you will be located at the Headquarters based in the SP region. About the role: This is an exciting opportunity for an experienced IT SupportAnalyst or IT Support Assistant looking to build the next steps in their career. Reporting to the IT Operations Lead, we are more »
ML1, Motherwell, North Lanarkshire, Lanarkshire, United Kingdom
Consilium Recruit
Due to significant investment, a globally recognised manufacturer has a new vacancy for an IT Systems SupportAnalyst to join the team. Working at the European head office you will be responsible for supporting users across multiple sites and candidates are sought with proven experience of data cleansing … global ERP system. Commutable from: Edinburgh, Bathgate, Glasgow, Motherwell, Falkirk, Dunfermline, Perth, Sterling. Salary: £ 42,000 - £ 50,000 p.a. + benefits Suitable for Systems SupportAnalyst, IT Systems Analyst, IT Systems Manager, Business Systems Analyst, IT Project Manager, IT Systems Engineer, IT Analyst. The Role Work … timely manner & according to business priorities. Supporting data cleansing & data migration activities. Managing interfaces to supporting systems including APS & building knowledge of these systems. Support & enhance in-house developed database solutions used throughout the company. Building knowledge of existing ERP & Reporting systems. Logging support calls & solutions in a more »
Helpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with vendor support … of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role. Proven track record in supporting customers/clients effectively. Excellent problem-solving skills and a strong customer-oriented focus. A proactive approach to more »
Software SupportAnalyst needed by this leading fintech business based in their Brentwood head office. The Software SupportAnalyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »
The End user supportanalyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/… Manufacturing industry. Client Details End user supportanalyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The … firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user supportanalyst - 2nd Line Provide comprehensive 2nd line Deskside/Client side IT support to all team members across the company. Ensure the smooth running of all IT systems, including more »
IT Infrastructure SupportAnalyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure SupportAnalyst for a key client in Central Bristol. You will be responsible for the whole IT support/estate for the Bristol office. This is … active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the … the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete IT support for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet more »
Employment Type: Permanent
Salary: £35000 - £37000/annum Up to £37,000 + benefits
Team Valley Trading Estate, Gateshead, Tyne and Wear, England
Kerridge Commercial Systems
The SupportAnalyst Apprentice role is to provide assistance to customers on issues within the trade component of the system as this has a direct impact on their business. Business operations that the K8 system supports include sales, buying, inventory control, warehousing, delivery management and data analytics, to … name a few. Role Key Responsibilities: Support customers with problems and queries relating to the KCS application software Accurately resolve problems using investigative and analytical skills Identify and replicate problems that require a software change by Development Work as part of the Support team Work with other departments … undertaken Regularly updating customers regarding the status of their calls Effectively handling complaints and call escalation requests form customers Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests Continually more »
Title of Job Digital Workplace Analyst/2nd Line SupportAnalyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical … support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and … quality end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
Helpdesk SupportAnalyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk SupportAnalyst to join their technical support team in a fast paced and proactive environment. Helpdesk SupportAnalyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk SupportAnalyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Newton Blue
Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress … clients and their restore locally The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket/s until resolution and closure. What we're looking for? Someone with 2 years + experience in a more »
We are looking for a 2nd Line Service SupportAnalyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible … a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2nd Line Service SupportAnalyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »
HENGIST HOUSE, HENGIST FIELD, BORDEN, SITTINGBOURNE, England
TRIBECA TECHNOLOGY LTD
As an IT Apprentice you will be joining our Service Desk team, who are responsible for answering calls and emails from our clients. You will be using the IT knowledge that you will gain at college, on the job, and more »