22 of 22 Remote Support Technician Jobs in the UK excluding London

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 - £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always … been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role … As a 1st Line Support Technician, you'll be the first point of contact for our customers when they need help, whether that's troubleshooting, investigating alerts, or helping with user admin tasks. You'll be working across hosting, networking, and cloud technologies, gaining experience in a wide range of systems and tools. It's a hands-on More ❯

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always … been simple deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role … As a 1st Line Support Technician, you ll be the first point of contact for our customers when they need help, whether that s troubleshooting, investigating alerts, or helping with user admin tasks. You ll be working across hosting, networking, and cloud technologies, gaining experience in a wide range of systems and tools. It s a hands-on More ❯

IT Support Technician Altrincham - 3 days in the office and 2 days remote working £25,000 - £30,000 As an IT Support Technician, you’ll be providing 1st and 2nd line support to end users and working on business platforms. You’ll work closely with regional teams, support IT administration tasks, and contribute to … delivering great service and thrives on the challenge of working on different technologies.You’ll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We’ll support you with training and development to help you succeed and grow. Daily responsibilities: Provide proactive 1st/2nd line support across desktop, mobile, office applications and business systems … Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills More ❯

IT Support Technician Altrincham - 3 days in the office and 2 days remote working 25,000 - 30,000 As an IT Support Technician, you'll be providing 1st and 2nd line support to end users and working on business platforms. You'll work closely with regional teams, support IT administration tasks, and contribute to … great service and thrives on the challenge of working on different technologies. You'll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We'll support you with training and development to help you succeed and grow. Daily responsibilities: Provide proactive 1st/2nd line support across desktop, mobile, office applications and business systems … Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills More ❯

IT Support Technician Altrincham - 3 days in the office and 2 days remote working £25,000 - £30,000 As an IT Support Technician, you'll be providing 1st and 2nd line support to end users and working on business platforms. You'll work closely with regional teams, support IT administration tasks, and contribute to … great service and thrives on the challenge of working on different technologies. You'll be joining a service-oriented team that values positivity, adaptability, and continuous improvement. We'll support you with training and development to help you succeed and grow. Daily responsibilities: Provide proactive 1st/2nd line support across desktop, mobile, office applications and business systems … Troubleshoot hardware, software, and network issues with our key support partner and with other partners for various business platforms Administer Microsoft Intune, Apple Business Manager, and Office 365 Support server and network troubleshooting Assist with IT projects and system improvements Maintain accurate records in the ITSM tool Occasionally visit other sites (full UK driving licence required) Essential Skills More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical … skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows Server (on … prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups More ❯

IT Support Technician – A Fantastic Opportunity with a Great Company A great, long-established IT services company is looking for an enthusiastic and skilled IT Support Technician to join their team. This organisation provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional approach. They … ideal for someone with IT Helpdesk or IT Engineer experience, gained either in-house or as a field engineer. What You’ll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and … Ability to work both independently and as part of a team The Role: Act as the first point of contact for clients via telephone and email Log and track support issues through the company’s ticketing system Diagnose and resolve customer issues where possible, escalating internally when required Maintain clear and regular communication with customers regarding ticket progress Keep More ❯

Senior IT Support Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior IT Support Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical More ❯

Bela Recruitment is currently seeking an IT Support Engineer/Technician to work in Dungannon , Co.Tyrone, Northern Ireland. The Company A fantastic local employer. This is an office-based job (non-factory), where you will be supporting a business with a variety of IT functions, ranging from diagnosing issues, problem solving hardware, software & network issues, setting up new … users, system updates or support staff on tech needs. Responsibilities Support the business with all IT matters. • Provide IT support to all staff – diagnosing IT issues and problem solving. • Ensuring tickets are responded to and resolved in a professional manner within agreed SLAs. • Assist with testing new developments and systems within the company. • Assist with setting up … friendly documentation, inventory control, and asset tracking. Requirements • You will ideally have an IT Degree OR • An IT related subject qualification with 2 year’s experience in an IT support role • Willing to work onsite 5 days per week (39 hours) • Must hold a full UK driving license and has own transport for getting to and from work and More ❯

IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years experience, being founded back in 2001. Our aim: to help improve … such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that youre getting the most out of it maximizing your return of investment. … We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than experience. More ❯

IT Support Technician Salary: £24,000 to £27,000 per annum dependent on skills and experience Wingerworth, Chesterfield, S42 6QW Office based only – no option for hybrid working Own transport and UK driving licence essential Job Description: Our client is a leading MSP with over 20 years’ experience, being founded back in 2001. Our aim: to help improve … such as Microsoft, OpenText & 3CX which puts us in a very enviable position in the market, enabling us to provide a huge variety of software & hardware options. Our IT Support & Management services make sure that not only are you receiving and using the best available, but that you’re getting the most out of it – maximizing your return of … investment. We are growing our team and are looking for an additional IT Support Technician. This is a solely in person role, with no option for remote working. Own transport is required. Commute to our offices in Wingerworth Chesterfield. Prior experience in a similar job is beneficial, but not entirely necessary, we care more about the individual rather than More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

Customer Support Specialist - Moodle & Totara Expert About the Role: We're looking for an experienced Customer Support Specialist to join our team and become the vital link between our customers and technical teams. In this role, you'll resolve customer queries, troubleshoot technical issues, and deliver outstanding service that keeps our clients delighted.You'll work closely with our … Consultancy and System Circles to solve complex technical challenges, ensuring our customers get the support they need, when they need/it. What We Offer Salary: £30,000 - £35,000 per annum Benefits: Bonus, 52 Hours a year protected learning, company sick pay, 60 days work from abroad if wanted, 15 hours volunteering time, holiday purchase scheme, enhanced maternity … issues across Moodle LMS, Moodle Workplace, and Totara platforms Collaborating with our Consultancy and System Circles to resolve complex cases Delivering exceptional customer service that exceeds expectations Managing technical support cases from initial contact through to resolution Essential Requirements To be successful in this role, you'll need: 2+ years of hands-on experience with Moodle LMS, Moodle Workplace More ❯

Group. Job description: About Kantar Media & Barb Kantar Media supplies Audience Viewing Measurement Data to Barb Audiences Ltd (formerly known as the Broadcasters' Audience Research Board). Our Field Technician Team visits panel homes to install and maintain specialised monitoring equipment and software that accurately and securely collects this vital data, 365 days a year. The Role Reporting to … the Technical Services Manager, the Support and Product Technician plays a key role in driving the development, testing, and optimisation of metering hardware and software, including PM7 and Focal Meter devices. The role involves close collaboration with engineering and product teams, while also providing technical support to field technicians and investigating complex issues through targeted real-world … testing. Required profile: The ideal candidate will have experience in a support environment. An excellent communicator with exemplary customer facing skills, able to articulate solutions to current team members. Essential Skills & Experience Strong technical knowledge of PC hardware and software, including experience with Microsoft 365 (MSO365). Comprehensive understanding of core functions and operation of PM7 and Focal Meter More ❯

Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous experience within IT … support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £30,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner/leaver/mover process … Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work The suitable candidate: Previous experience within and a More ❯

Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From … our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting … Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You'll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role More ❯

and Cyber Security Salary range: £28,800 to £35,000 per annum DOE Location: Onsite Newcastle - Gosforth office - 100% Office based Contract type : Permanent Our Team The IT Site Support team plays a vital role as a second-line function, committed to resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs … effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices, and remote workers. What you'll be doing Perform onsite deskside support for Virgin Money colleagues in the Newcastle Gosforth Location Take ownership of incident tickets, and … request handled Work with other teams and third parties to identify and solve problems affecting the IT estate We need you to have Experience of working within an IT support team, with a proven track record in colleague support roles and have and understanding of ITIL frameworks Windows 11 experience and sound understanding of Microsoft software - including O365 More ❯

and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound … customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £(phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £30,000-37,000 (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you More ❯

Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service click More ❯