18 of 18 Remote Support Technician Jobs in the UK excluding London

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this client … opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a part of the IT team,you will serve as the initial point of contact for Business clients seeking … first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier … support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients at all times * Handle user onboarding/offboarding and initial system setups * Act on alerts and system notifications before they develop into larger problems * Routinely check system backups and escalate unresolved failures What More ❯

About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical … skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring system security compliance Supporting More ❯

Helpdesk Support Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in Helpdesk Support? Then read on! The Helpdesk Support Technician plays a vital role in providing IT support to business partners enabling the company to achieve its goals. You will be looked … upon to provide solutions to technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support VIP/Executive support Assist with … upgrades, preventive maintenance IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT Help Desk support role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device support experience (iOS preferred) Advanced knowledge of desktop support More ❯

Job Title: IT Support Technician Location: Norwich (Hybrid Working) Salary: £25,000 per annum Cooper Lomaz is working with a growing organisation in Norwich to recruit an IT Support Technician. This is a fantastic opportunity for someone looking to progress their career by moving from general IT support into a more software- and application-focused support environment. Role Overview: As an IT Support Technician, you'll be a key point of contact for customers, providing high-quality support for bespoke software applications. You'll work closely with clients to resolve technical issues, track faults using a ticketing system, and ensure all support queries are handled efficiently and professionally. Key Responsibilities: Provide … front-line support for business-critical and bespoke software applications Log, manage, and track incidents and requests via the ticketing system Deliver outstanding customer service, ensuring issues are resolved in a timely and professional manner Work collaboratively with internal teams to escalate and resolve complex issues Support Office 365 and associated desktop applications Assist in maintaining internal documentation More ❯

Application Support Technician Location: East Grinstead (Hybrid Working Possible) Are you passionate about tech and problem solving? Looking to kickstart your IT career in a company that supports global clients and offers real growth potential? Join as a Junior Application Support Technician , where you'll play a key role in ensuring a high level of service … for worldwide customer base. About the Role In this entry-level yet impactful role, you’ll be the first line of support for developed applications, managing internal and external queries. You’ll troubleshoot technical issues, manage application deployments, and ensure customer satisfaction through clear communication and efficient resolution. Key Responsibilities Provide 1st line application support for internal teams … and external clients globally Troubleshoot issues, recommend solutions or workarounds, and document fixes Support customer onboarding, rollouts, and implementation tasks Maintain accurate customer records and call logs in the database Collaborate with cross-functional teams to deliver timely resolutions Assist with upgrades, server builds, and product customisations Contribute to and update internal documentation and processes Support compliance with More ❯

Application Support Technician Location: East Grinstead (Hybrid Working Possible) Are you passionate about tech and problem solving? Looking to kickstart your IT career in a company that supports global clients and offers real growth potential? Join as a Junior Application Support Technician , where you'll play a key role in ensuring a high level of service … for worldwide customer base. About the Role In this entry-level yet impactful role, you’ll be the first line of support for developed applications, managing internal and external queries. You’ll troubleshoot technical issues, manage application deployments, and ensure customer satisfaction through clear communication and efficient resolution. Key Responsibilities Provide 1st line application support for internal teams … and external clients globally Troubleshoot issues, recommend solutions or workarounds, and document fixes Support customer onboarding, rollouts, and implementation tasks Maintain accurate customer records and call logs in the database Collaborate with cross-functional teams to deliver timely resolutions Assist with upgrades, server builds, and product customisations Contribute to and update internal documentation and processes Support compliance with More ❯

Join to apply for the Junior Operations Support Technician role at CDL Software Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Description Are you an Operations Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you! As … a Junior Operations Support Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA’s you will provide thorough investigation to find the root cause of problems. You will help diagnose 2nd line technical faults with the applications through resolution, within agreed SLA’s. We More ❯

months. This office-based role offers hybrid working arrangements. Position Overview: Working directly with the Head of IT & Projects, you'll play a crucial role in delivering exceptional technical support and services across the organisation, with a particular focus on the MIS ActiveH Housing Management System. Key Responsibilities: Provide comprehensive support for the MIS ActiveH Housing Management System … ensuring optimal performance and user satisfaction while delivering training to staff across the organisation. Manage first and second-line IT support incidents across multiple platforms including VMWare, Windows, iOS, and server-based systems, maintaining high service standards and quick resolution times. Contribute to the IT Service Desk knowledge base, documenting solutions and sharing expertise to reduce recurring issues while … managing Active Directory permissions in collaboration with the Managed Service Provider. Support the Mobile Device Management platform, working closely with stakeholders to ensure efficient operation while maintaining integration and reporting products. Demonstrate a strong background in Microsoft desktop technologies and end-user computing support. Have a comprehensive understanding of Data Protection legislation. Exhibit excellent teamwork abilities combined with strong More ❯

Join to apply for the Junior Operations Support Technician role at CDL Software 2 days ago Be among the first 25 applicants Join to apply for the Junior Operations Support Technician role at CDL Software Description Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and … are looking for a move into an IT Support role? We want to hear from you! Department: Service Management Location: North West UK - Hybrid Compensation: £24,570/year Role Overview: As a Support Technician, your main focus will be resolving CDL application and product incidents reported by clients. Working within SLA guidelines, you'll conduct thorough … and as part of a team. Flexibility, adaptability, and ability to meet deadlines (SLAs). Enthusiasm for learning and development. Previous experience in Helpdesk, Service Desk, or 1st Line Support is advantageous. Knowledge of ITIL is a plus. Benefits: Competitive salary of £24,570 p.a. with annual reviews and career development opportunities. Hybrid working (2 days in-office at More ❯

IT Support Technician Location: Ringwood, Hampshire, + hybrid home working. Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role: You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will need a basic knowledge of IT … and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave More ❯

Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably More ❯

Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably More ❯

Product Support and Hire Technician Due to business growth, we have an exciting opportunity for a Product Support & Hire Technician to join our dedicated service team responsible for customer support of wide-ranging water flow monitoring systems as well as the preparation and maintenance of goods in our hire fleet. You will support clients … over the phone and on email for support with the use of their products. This could range from simple setup to advanced program settings. You will follow processes to support clients with any product returns for repair or calibration, and conduct in-house testing and checks on goods. For hires, ensure the goods are prepared in time for … hire period. Upon return of the goods, you will also be responsible for checking and testing before booking them back into the system ready for the next project. Product Support & Hire Technician Duties: Manage the hires for Panametrics PT flow systems, Valeport flow meters, ISCO samplers, and Solinst meters. Use internal systems to identify and manage upcoming hire More ❯

Product Support and Hire Technician Due to business growth, we have an exciting opportunity for a Product Support & Hire Technician to join our dedicated service team responsible for customer support of wide-ranging water flow monitoring systems as well as the preparation and maintenance of goods in our hire fleet. You will support clients … over the phone and on email for support with the use of their products. This could range from simple setup to advanced program settings. You will follow processes to support clients with any product returns for repair or calibration, and conduct in-house testing and checks on goods. For hires, ensure the goods are prepared in time for … hire period. Upon return of the goods, you will also be responsible for checking and testing before booking them back into the system ready for the next project. Product Support & Hire Technician Duties: Manage the hires for Panametrics PT flow systems, Valeport flow meters, ISCO samplers, and Solinst meters. Use internal systems to identify and manage upcoming hire More ❯

Join to apply for the Information Systems Support Technician role at Awdurdod Parc Cenedlaethol Eryri//Eryri National Park Authority Pay Range This range is provided by Awdurdod Parc Cenedlaethol Eryri//Eryri National Park Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay … Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Role As an Information Systems Support Technician, you will provide technical assistance and maintenance for our IT systems. Your responsibilities include overseeing the installation, maintenance, and upgrading of desktop PC hardware and software, providing … first-line technical support, and troubleshooting system faults. You will also support GIS functions by managing spatial information, performing data quality checks, and creating maps and reports as needed. Additional duties include: Conducting PAT testing to ensure equipment safety Managing stock levels of computer and peripheral consumables Delivering basic IT training to staff and members About You To More ❯

An excellent opportunity for a dynamic Support Technician to work with a friendly team within an exciting company, as well as career progression Salary £30k £35k depending on experience plus bonus and career progression We are offering: a highly competitive salary and performance related bonus excellent benefits including extensive training Euro Car Parks is one of the leading … Providing specialist car parking services to a wide range of blue chip clients throughout the UK we are currently looking to extend our busy technical department and recruit aSupport Technician to join our team. Based in our head office in Marylebone, London, you will be working at the centre of our technology department with exposure to some of the … most advanced equipment currently available to market with opportunities to learn and progress with the business. Duties will include: managing a large estate of Android devices providing remote support to users building and enrolling devices to operate within the estate supporting LAN/WAN and local hotspot devices monitoring the dynamic status of our tech-based remote systems carrying More ❯

staff, whilst delivering a seamless service to our customers. About you We consider candidates from all backgrounds who have experience of working in the Automotive sector as a Vehicle Technician, Mechanic, or HGV Mechanics. You will hold a Level 3 NVQ, or equivalent, in Vehicle Maintenance and Repair. Full UK Driving licence. As long as you can demonstrate good More ❯