provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. This role is going to cover Dublin and surroundings . Primary accountability for this role is to provide quality … competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organisation. Technical Helpdesk Engineer is typically involved in call out resolution and in complex technical issues resolution, when a Service engineer does not succeed in solving technical problems. Key accountabilities at the role: Provide remote and on … site technical support for Service engineers Help in spare part identification Support in proximity stock definition for new lifts in service Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs Create and process cases in Technical helpdesk tool, prepare quality reports after remote support and/or site visits More ❯
Stroud, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy and opportunity … to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong, customer focused, communication skills to More ❯
Technical Sales Engineer - OEM Location : Hailsham, East Sussex, BN27 4EL Salary : Competitive, based on experience Hours : Full time, 37 hours per week, Monday to Friday Contract : Permanent Benefits : 25 days holiday, private medical insurance, life insurance, salary sacrifice pension, and a state-of-the-art working environment. Join VACGEN and Help Shape the Future of Science & Innovation! For … equipment supports elite organisations like NASA, CERN, and the European Space Agency, helping solve some of the world's most complex scientific challenges. We're now looking for a Technical Sales Engineer to take ownership of our OEM sales pipeline - identifying, nurturing, and converting high-potential accounts in the scientific and technical equipment sectors. Your Mission: This … role blends technical understanding with relationship-building skills and commercial drive. You'll be identifying new OEM opportunities, understanding customer needs, and working closely with internal teams to deliver customised solutions. In this role, you'll: Research and map potential OEM clients, identifying key stakeholders and opening doors via online presentations and targeted outreach. Develop relationships with engineering and More ❯
Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a dynamic … and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve hardware, software … of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper More ❯
Technical Support Engineer (Electrical) High-Tech Engineering Buckinghamshire - Generous Package. A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company click apply for full job details More ❯
My client are looking for a Technical Support Engineer, as a brand-new addition to their growing Service & Automation Team. You will have proven experience as an engineer working with specialist machinery, alongside an ability to prepare technical documentation and be responsible for customer contact. This role could suit an experienced Commissioning Engineer, with a … skillset in a more office-based and customer centric environment. Similarly, you might be a Service Manager looking for an opportunity to turn your expertise triaging and diagnosing complex technical issues, without the requirement to directly manage a team of your own. This role will bring together the key aspects of Technical Support; you will be the first … point of contact for their clients, triaging technical issues, and providing remote support, whilst also being our subject matter expert, developing technical documentation, and delivering training internally and externally, Key Responsibilities Technical Support Be the first point of contact for clients experiencing technical issues. Provide remote support to customers and field engineers for mechanical, electrical and More ❯
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily More ❯
if they have previous experience relevant to the position. Detailed Job Description And Main Responsibilities Operational management of a wide range of infrastructure systems, including system design, configuration and technical support. To assist the ICT Senior Management Team in developing systems or implementing changes to current architecture by specifying, configuring and installing new software or hardware components. Pro-actively … and rectification techniques. Ability to think clearly and logically. Good interpersonal skills Able to learn new technologies and IT systems quickly through both self-study and professional courses. Explain technical issues in a clear and concise manner Able to work independently and as part of a team. Able to adapt to change and keep up with new technologies using … Welsh language skills are desirable Documents to download Job Description and Person Specification English (PDF, 640.3KB) Job Description and Person Specification Cymraeg (PDF, 344.4KB) Occupational Health Form (PDF, 640.5KB) Technical Document (PDF, 640.3KB) CEO letter (PDF, 287.0KB) NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB) CEO - Cymraeg (PDF, 288.1KB) WAST Behaviour Pack (PDF, 639.1KB) Further details/informal visits contact More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
Our client at very well known Retail Giant is currently looking to hire a Senior/Lead TechnicalEngineer (Data/ML) based from their offices in London. As the Senior/Lead Tech Engineer/Manager (Data/ML) you will be part of build a small team and mentor during the build phase along with … Mentoring/Team Leading experience - REQUIRED/Demonstrable on CV (Full Support from Engineering Manager is also available) Hands on development/engineering background Machine Learning or Data Background Technical Experience: PySpark, Python, SQL, Jupiter Cloud: AWS, Azure (Cloud Environment) - Moving towards Azure Nice to Have: Astro/Airflow, Notebook Reasonable Adjustments: Respect and equality are core values to More ❯
About the Role: Our private sector client is looking for an experienced IT TechnicalEngineer to support business as usual across multiple sites. This role involves providing support to various levels of users both face to face and over the phone . Key Responsibilities: Provide second line support to usesrs acrss the organisation Install, configure and troubleshoot hardware … are set up correctly and securely, following IT policies Maintain accurate records of fixes, deployments and asset tracking Key Skills & Experience: Experience in a desktop support or IT field engineer role Strong knowledge of Windows OS, hardware installation and imaging tools Ability to travel between sites (a valid driver’s license and vehicle is required) Excellent problem-solving skills More ❯
Job title: Technical Support Engineer Salary: up to £36k Location : Norwich My client is a driven and successful company, and they are looking for a Technical Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company More ❯
Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rd Line Technical Solutions … Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across … the organisation. You'll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You'll also maintain technical documentation and contribute to the IT knowledge base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud More ❯
A Global Security Systems Business is currently looking to expand their UK team by recruiting a Lead Engineer to provide technical support and field assistance to the engineers ensuring projects are being installed correctly, to company standards and to the highest industry standards possible. This Lead engineer will have extensive on-site configuration and commissioning of access … must live in the UK with a valid UK driving licence and be commutable from Reading/Slough/London/South East/M3/M4 corridor Lead Engineer responsibilities include: Coordinate, Commission, Test & Troubleshoot projects throughout EMEA. Manage all server deployments and all programming activities. Take responsibility for adherence to technical standards on all projects. Take … responsibility for the upkeep of technical certification programs ( Lenel, Honeywell, Software House, Genetec, Milestone, Avigilon) Contribute to the technical design/design assurance and delivery of new complex, global projects. Take the lead on Equipment/Platform specification during pre-sales (new, potential clients) Build and maintain technical relationships with suppliers/partners. Ensure all projects that More ❯
The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms . … covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions. Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM … cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations. Conduct detailed requirements gathering sessions and translate business needs into technical solutions. Demonstrate Teceze’s solution capabilities via POCs, demos More ❯
The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms . … covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions. Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM … cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations. Conduct detailed requirements gathering sessions and translate business needs into technical solutions. Demonstrate Teceze’s solution capabilities via POCs, demos More ❯
london (city of london), south east england, united kingdom
TECEZE
The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms . … covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions. Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM … cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations. Conduct detailed requirements gathering sessions and translate business needs into technical solutions. Demonstrate Teceze’s solution capabilities via POCs, demos More ❯
Graduate Chinese Speaking Technical Support Engineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of … HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows More ❯
Graduate Chinese Speaking Technical Support Engineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of … HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows More ❯
Graduate Chinese Speaking Technical Support Engineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of … HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are raised by distributors and sub-distributors. · Sort out cases in relation to product problems and carry out internal case-sharing. · Provide Hikvision Software/Hardware training on operation, installation, commissioning and maintenance to distributors and sub … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows More ❯
Technical Support Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service … Engineer, Mainten click apply for full job details More ❯
Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an … electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
Technical Support Engineer (AV/Electrical Installations) Reading, Berkshire 32,000 - 38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an … electrical background and looking to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Summary Delinea is seeking a talented Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers. Our ideal candidate is a responsible and motivated self-starter with … a desire to learn modern technologies and concepts and solve technical questions. This individual should have significant technical knowledge and understanding of IT, networking, and cyber security concepts, combined with the ability to troubleshoot technical customer issues and maintain a clear, professional, and efficient customer interaction. This position reports directly to the Technical Support team manager. … Please note: You will be required to be located in Belfast metro What You'll Do Provide post-sale technical support to customers and partners Assess and document reported customer issues Formulate and communicate resolution plans Gather necessary information and resources Investigate and reproduce case scenarios Provide clear customer responses and document corrective actions What You'll Need More ❯
london, south east england, united kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
Onsite Technical Support Engineer Based: London, onsite full time Type: Full-time Salary: In the region of £38-40k Eligibility: You must be eligible to work in the UK About the role: Academia are looking for a knowledgeable, enthusiastic and methodical individual to join our ever expanding services team to help fulfil our service delivery for our … encountered with endpoint devices Manage the wiping/locating of lost/stolen devices when required Run management/business reports to determine service metrics and utilisation, along with technical reports Key Skills: Fundamental understanding of endpoint hardware, operating systems, and software Fundamental knowledge of device management; including Jamf, Intune and MECM/SCCM, Active Directory and Group Policy More ❯
st Line Technical Support Engineer NCC Bristol location on site role 5 days per week Salary & Benefits: £28,321per annum plus 12.5% employer pension, private medical insurance and wider benefits package Closing date: 20 th November we reserve the right to withdraw the advert earlier if required. Introduction: A world-leading engineering company like the NCC needs a … world-leading IT team to keep the cogs turning. This is where you come in as part of our 1st line technical support function! As a 1 st Line Support Engineer, you'll join a bustling IT function in a world-class facility providing technical support for our IT System. Youll be on your toes managing a … of areas to resolve software and hardware faults, helping users make the most of their devices. Our 1 st line engineers are encouraged to take on 2 nd line technical support tasks as much as possible and develop their knowledge and we are big believers in supporting personal development. Specifically you'll focus on the following activities; Provide More ❯