Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, bristol col-narrow-left Client: Action1 Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, swindon, wiltshire col-narrow-left Client: Action1 Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … or Linux platforms. Demonstrate knowledge of software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would More ❯
Technical Support Engineer Salisbury - 5 Days on-site £30,000 - £35,000 + benefits This is an excellent opportunity for a Technical Support Engineer to join a company that offers an exciting chance to learn industry knowledge within a business that has been established over 50 years. This company is a leading manufacturer of medical grade … responsible for providing product support to customers globally. Responsibilities include: Answering incoming calls, emails, and online chat inquiries to diagnose and troubleshoot common problems remotely. Providing clear and concise technical guidance to customers over the phone, including step-by-step instructions for resolving issues. The ideal candidate will have prior experience in customer service or technical support, preferably … verbal, are essential, along with strong problem-solving and analytical abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. This is a fantastic opportunity for an aspiring Technical Support Engineer to join a market-leading company in a varied and exciting role. The Role: Provide support for products globally via phone and email. Maintain accurate record More ❯
Technical Support Engineer Location: Cornwall Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on … be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line … technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku/L Band, LTE), Bespoke Virtual Environments and associated infrastructure. Managing raised concerns through to resolution, either directly, or with the assistance of internal and external resolver groups. To proactively monitor the GCSC networks More ❯
are occasional problems experienced by the users – component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company’s mission, to deliver exceptional technical support to their international household name and industry … include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is … fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company’s reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support More ❯
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse … technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team … members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L More ❯
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse … technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team … members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L More ❯
Job Description Technical Sat-Com Support Engineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool, Redruth. This is … a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across a … service, managing support tickets from initial contact through to resolution Assist in training and mentoring junior team members to ensure continuous improvement Ensure accurate documentation and logging of all technical support activity using internal systems Contribute to the development and refinement of support processes and technical documentation What We're Looking For: Essential : Proven experience in a technicalMore ❯
Support Engineer | Permanent | Bristol | £30,000 Per Annum Peaple Talent have exclusively partnered with a growing client in Bristol looking to recruit 2 Support Engineers to join them on a full-time permanent basis. These roles are rotating shifts, 6:00am-2:00pm and 2:00pm to 10:00pm. The successful candidates for these roles will need to be … eligible for SC clearance due to the nature of work. The Role: Our client is looking for an enthusiastic and driven Support Engineer to champion their customer solutions. You’ll be at the forefront of customer and internal collaboration, diagnosing and resolving issues, partnering with external stakeholders to escalate and ensure peak platform performance and stability. Your expertise will … be vital in configuring, implementing, and transitioning solutions alongside different practices within the business. Key Responsibilities: Deliver essential first and second-line technical assistance for critical partner technologies, including NICE, Zendesk, Amazon, and Gamma, directly to our client’s customer base. Manage the full lifecycle of support tickets within our client’s ITSM system, ensuring timely and transparent progress More ❯
Supplier Technical Support - Principal Engineer Published 06.19.2025 Company : Safran Landing Systems Job field : Supply chain Location : Gloucester , England , United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Employees/Staff # 2025-153133 Apply Apply with one click Any questions ? Published 06.19.2025 Job Description Join Safran Landing Systems in Gloucester as a Supplier Technical Support … Principal Engineer, playing a key role in supporting the Transfer and NPI (New Product Introduction) team. You will drive manufacturing strategy, continuous improvement, and the successful transfer of new products and technologies through the global supply chain. You'll have opportunities to learn and progress, with investment being made on site it's an exciting time to join our … forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the More ❯
forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the … of flexible benefits and working options, enhanced maternity and family friendly benefits, because we know everyone's needs are different. Join Safran Landing Systems in Gloucester as a Supplier Technical Support - Principal Engineer, playing a key role in supporting the Transfer and NPI (New Product Introduction) team. You will drive manufacturing strategy, continuous improvement, and the successful transfer … of new products and technologies through the global supply chain. What will I be doing? Acting as the main technical interface between NPI teams and suppliers to resolve manufacturing-related queries and optimize production methods. Supporting technical reviews and maintaining efficient manufacturing processes to improve lead times and apply lean manufacturing principles. Facilitating new supplier development and conducting More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Are … as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on both Linux … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like you More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. What does your day look like? Represent our client as the first point of … contact Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company as the first point of contact for clients. Assist customers by … demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database experience, especially on mainframe, is a plus but not essential. Clients include NASA, Electronic Arts, Samsung, Tesla, and more. Application: Send More ❯
sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: Technical Support Engineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: Technical Support Manager Purpose of Role The Technical Support Engineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technical support, electrical design work, continuous improvement projects, factory quality checks … and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing with technical problems and More ❯
AW Technical Support and Design Engineer Join to apply for the AW Technical Support and Design Engineer role at Xylem AW Technical Support and Design Engineer 1 day ago Be among the first 25 applicants Join to apply for the AW Technical Support and Design Engineer role at Xylem Get AI-powered … s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To lead the design, development, and technical support of packaged water technology products in the UK market, ensuring performance, cost-efficiency, and reliability. This role combines hands-on engineering design with cross-functional collaboration and digital … for AW UK&I. Advise local production on assembly and testing of packages. Lead the integration of digital platforms and control solutions into our portfolio of packaged products. Provide technical support to AW UK Procurement. Collaborate with cross-functional teams (i.e., marketing, product management, AED) locally and in our manufacturing plants. Assist AW UK Compliance Engineer when necessary. More ❯
Full-Time | Shift-Based (24/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands-on technical support across satellite … and firewall systems—keeping critical services online for customers around the world . You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. What You'll Do: Deliver 2nd line support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues … Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery What You’ll Bring: Solid background in network or technical support (NOC or similar) Strong troubleshooting skills with IP networking (CCNA, JNCIA, etc. a plus) Excellent communication and customer service mindset A proactive, calm approach to solving technicalMore ❯
AW Technical Support and Design Engineer page is loaded AW Technical Support and Design Engineer Apply remote type Hybrid locations Axminster time type Full time posted on Posted Yesterday job requisition id R42555 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every … s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To lead the design, development, and technical support of packaged water technology products in the UK market, ensuring performance, cost-efficiency, and reliability. This role combines hands-on engineering design with cross-functional collaboration and digital … for AW UK&I. Advise local production on assembly and testing of packages. Lead the integration of digital platforms and control solutions into our portfolio of packaged products. Provide technical support to AW UK Procurement. Collaborate with cross-functional teams (i.e., marketing, product management, AED) locally and in our manufacturing plants. Assist AW UK Compliance Engineer when necessary. More ❯
Redruth, England, United Kingdom Hybrid / WFH Options
Different Technologies Pty Ltd
Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup … customer base Handle routing, switching, and RF troubleshooting issues on remote and local systems Resolve satellite-related faults and interpret satellite link statistics to support problem-solving Proactively monitor technical systems, respond to alerts, and escalate incidents as necessary Manage internal systems, including antivirus, patching, backups, telephony, and email Log and manage support tickets accurately in Freshdesk Take part More ❯
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work More ❯
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as More ❯
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as More ❯
The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a NOC … Technical Support Engineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technical support for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key … elements. Ensure all support activities comply with company policies, procedures, and SLAs. Participate in shift patterns to ensure 24/7 NOC coverage. What They Are Looking For: Strong technical knowledge of satellite communications, networking, IP protocols, and telecommunications systems. Previous experience in a NOC, technical support, or network operations environment. Solid troubleshooting skills with the ability to More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title: Technical Support Engineer at Gradwell Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support … a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. … You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line connections. Log and track incidents and service requests More ❯