1 to 25 of 129 Remote Technical Support Jobs in the UK excluding London

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root cause analysis, data … in Worthing, West Sussex, with a hybrid working model (3 days in the office, 2 days remote). Salary: £29,000 - £35,000 per annum + Benefits. Responsibilities: Manage support cases and troubleshoot customer environments. Host remote support sessions and maintain customer contact. Document bugs, procedures, and share information with sales. Guide junior team members and recommend process More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

IT Support Engineer (3rd Line) Location: Glasgow Hybrid working model - 2 days WFH £45,000-£50,000 Nine Twenty Technology are delighted to be partnering with a managed service provider who are responsible for delivering cutting-edge technology solutions that empower organisations to thrive in a connected and secure digital world. Their focus includes modern workplace services, cloud enablement … and cybersecurity — all supported by strong partnerships with technology leaders such as Microsoft. Role Overview: They're seeking a skilled and experienced Senior IT Support Engineer to join a dynamic technology services team. As the final point of technical escalation, you’ll play a crucial role in resolving complex IT challenges, supporting a wide range of infrastructure, cloud … and networking systems. This is an opportunity to bring deep technical knowledge, mentor junior engineers, and make a meaningful impact in a fast-paced managed services environment. Key Responsibilities: Serve as the highest technical escalation point for critical IT issues, delivering expert-level troubleshooting and solutions. Maintain, support, and optimise infrastructure, including Windows Server, virtualization platforms, networking More ❯

I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices … and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment … and services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions More ❯

Success Reports to: Regional Customer Success Manager/Team Lead Job Description: Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical Application Support Specialist to join our growing global team and play a pivotal role in supporting our diverse suite of industry … leading products. Your Mission As a Support Specialist, you’ll be experienced in diagnostics with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution, and outstanding service. This is a senior role, suitable for experienced … Document all customer contact and ticket progression professionally on the incident management system for cross-team collaboration and consistent customer experience Replicate customer issues when appropriate for deeper understanding Support junior team members to develop diagnostic skills and system knowledge Build and maintain good customer relationships through conference calls, independently when appropriate Provide lead application support for Gresham More ❯

Social network you want to login/join with: Technical Application Support Specialist, Bristol col-narrow-left Client: Gresham Tech Location: Bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: afa6c868ce9e Job Views: 5 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: Location: Bristol, hybrid (2–3 days/week … Global Customer Success Reports to: Regional Customer Success Manager/Team Lead Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical Appliction Support Specialist to join our growing global team and play a pivotal role in supporting our diverse suite of industry … leading products. Your Mission As a Support Specialist, you’ll be an experienced in diagnostician with the ability to investigate and resolve complex application problems in bespoke solutions. You will be responsible for delivering exceptional technical support to our global customer base, ensuring low downtime, fast resolution and outstanding service. This is a senior role, suitable for More ❯

Technical Specialist Remote Support We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds, UK (hybrid working, 50% at … prioritise your own workload with a continual focus on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯

Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood's … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest … of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per Week … Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed More ❯

An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with … architectural model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide … first-line technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of More ❯

2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based in Welwyn Garden City. This is the ideal job for … as Autotask, Kaseya, Solarwinds, Auvik, NinjaRMM, ConnectWise, Zendesk or Freshdesk as well as experience with Office 365, Azure or AWS is a positive differentiator. Skills/Attributes Required Key Technical Skills Strong working knowledge of Active Directory, Group Policy, DNS, Hyper-V, and other core networking services. A good understanding of Microsoft Exchange, Office365, and how to troubleshoot email … 3+ years’ experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT Help Desk, IT Support Analyst, Help Desk Support, Experienced 1st line, 2nd line, IT Engineer, Internal IT Support, Remote IT Support, Project Engineer or IT Technician. 37.5 Hours per week. More ❯

Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics … is growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong … technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and make a real impact! Key job responsibilities: Service Restoration: Investigate and resolve technical issues through our in-house ticketing system. Leverage data sources and logs to diagnose hardware or software faults More ❯

We seek a Technical Support Engineer - UX colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2-3 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Customer Advocate providing support to users/administrators of the platform. Contributing to the growth of best practices for the delivery of support services. Understand the platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. Manage and resolve all issues. Experience … assessing, troubleshooting, resolving and providing root cause analysis for product issues. Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject Matter Expert in assigned areas of product functionality and utilise that expertise effectively More ❯

on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference! We are looking for a Senior Technical Support Representative for our Edinburgh hub. The role is hybrid. What You'll Do Provide technical/case management assistance to Intermediate engineers as well as deliver … high quality service and support to partners via phone, email, and/or chat. Use technical knowledge, problem-solving skills, and soft skills combined to provide an excellent and effortless support experience to N-able partners. Cross functional collaboration must be used daily to provide the best response possible to our partners. Maintain and continue to develop … over personal caseload to prioritize incidents and manage the load in line with our Service and experience Level Objectives. Adheres to security best practices and process. 24/7 support with rotational weekends and holidays. What You'll Bring Ideally a Technical degree/diploma or 4+ years of qualified experience Exceptional troubleshooting skills with an understanding of More ❯

Join to apply for the 1st Line Technical Support role at Community Integrated Care Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the 1st Line Technical Support role at Community Integrated Care Are you 1st in line for IT support ??? Are you a tech … solver with a passion for helping others? Join Community Integrated Care, one of the UK’s largest and most successful social care charities, as a 1st Line IT Helpdesk Support Technician to join our IT team based at our head office in Widnes. You’ll be the first point of contact for IT support across the organisation—keeping … things. We're passionate about developing our people! Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications. Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life. More ❯

Venesky-Brown’s client, a public sector organisation in Norwich, is currently looking to recruit a Technical Support Analyst for an initial 3 month contract with potential to extend on a rate of £19.78/hour PAYE – working 37.5 hours per week. This role will be hybrid working. Responsibilities: - Provide advice and guidance on technical matters, supervise … the other Technical Support Analysts - Perform work which requires the application of a significant range of fundamental principles in a variety of contexts - Take a structured and effective approach to own work and demonstrates leadership potential - Able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods … Service) data from PPA Oracle database on a monthly basis - Issue escalation for both internal and third-party applications such as A&E, Maternity, Purchasing systems. - Provide third line technical support for the onsite helpdesk - Onsite management of Citrix Service Farm - Ensure that all tasks and procedures are carried out effectively and efficiently to agreed levels of service More ❯

Job Title: Tech Support Engineer Duration: 12+ months contract (Plus Extensions) Location: Staines, United Kingdom (Hybrid) Role overview: We are currently looking for a highly experienced Tech Support professional to join our team. This role involves direct interaction with customers and internal teams to provide top-notch support, manage backlogs, and resolve complex technical issues. You … ll work closely with both external clients and internal departments, offering expert-level support including troubleshooting, scripting, debugging, and case management. Key Accountabilities: Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject … to enable faster troubleshooting. Help in the development and mentoring of team members in various technologies and the ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge base materials dedicated to operational efficiency while also empowering More ❯

Job Title: Tech Support Engineer Duration: 12+ months contract (Plus Extensions) Location: Staines, United Kingdom (Hybrid) Role overview: We are currently looking for a highly experienced Tech Support professional to join our team. This role involves direct interaction with customers and internal teams to provide top-notch support, manage backlogs, and resolve complex technical issues. You … ll work closely with both external clients and internal departments, offering expert-level support including troubleshooting, scripting, debugging, and case management. Key Accountabilities: Manage customers' expectations and experience in a way that results in high customer satisfaction. Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers. Opportunity to become a Subject … to enable faster troubleshooting. Help in the development and mentoring of team members in various technologies and the ServiceNow Platform. Suggest and implement improvements to internal processes. Work on technical and non-technical projects. Communicate with customers and our teams through case, phone, and other electronic methods. Create knowledge base materials dedicated to operational efficiency while also empowering More ❯

Looking for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house … technical reports and assist with data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access More ❯

that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we … are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and platforms to all colleagues in relation to technology related incidents, service requests and project delivery. With a proactive mindset you'll have a keen interest in automation and a desire to better the way we work. In addition, you will provide … oversight, direction, and will act as an escalation point for the Technical Support Team, enabling, instigating and facilitating continual improvement initiatives. You’ll also be assisting with the implementation of new technology and proactively improving existing products to ensure the use of latest features and most efficient ways of working and helping to support up-skilling and More ❯

to receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a Technical Support Engineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. The main purpose of the Technical Support Engineer is as follows; Support the business and its customers in providing technical support both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care Agreements. … and data recorded using remote monitoring, to enable the creation of operational assessment reports as per the requirements of the Customer Care Agreements (CCA’s). Correctly record all technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service Engineer More ❯