1 to 25 of 33 Remote Technical Support Jobs in the UK excluding London

Are you looking for your next SaaS or CRM Support Team leadership challenge Eager to drive the success of a talented UK team supporting clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a … right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case More ❯

Role: 3rd Line Technical Support ( Hybrid ) - 2 days onsite Location: Princes Risborough Salary: £35,000 - £40,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client is looking for an enthusiastic and self-motivated and experienced 3rd line technical support consultant to join … an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the … first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/mentoring of the 1st/ More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop a team of technical … you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead/Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End-User … innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead/Technical Support Manager is responsible for delivering excellent support experience to More ❯

Product & Technical Support Specialist - 12 Months Fixed Term Office Angels are recruiting for a Product & Technical Support Specialist to join a dynamic, values-driven team. In this role, you will be responsible for resolving technical customer queries and supporting service partners across multiple products, applications, and regions. You'll also create and deliver high-quality … training and support materials for both internal and external audiences. We genuinely love recruiting for this business because they truly look after their staff, promoting a positive and supportive culture across every department. You'll be joining a welcoming, collaborative, and friendly team where people are genuinely valued. This business invests in its people. With a supportive, values-driven … held in trust for 3 years) Cycle to Work Scheme Holiday purchase scheme & long-service holiday rewards Discounts at local attractions and via Smarter Spending App Key Responsibilities Resolve technical queries from customers and Authorised Service Partners Conduct laboratory investigations in collaboration with R&D Support the global sales team with technical queries Own and maintain ASP More ❯

Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a Managed Service Provider (MSP) environment. Technical Support Engineer … 1st Line Helpdesk to 2nd Line - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking • Be a good communicator • Ideally - have a full driving licence (own … vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft Exchange including experience with MS 365 Industry recognised qualification(s) ideal – MCP, MCSA, MCDT More ❯

Technical Support (2nd Line) Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Technical Support (2nd Line) Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Technical Support (2nd Line)Salary: £27,000 plus fantastic benefits! Location: Southampton- Hybrid working Hours of work: Shifts are 4 days on/4 days off, covering Monday to Sunday. The shift patterns are 7AM until 7PM/9AM until 9PM. This is full-time hours. Dynamite recruitment is currently working in partnership with a very well-established … business who are based in the Southampton area. As a Technical Support Advisor you will be responsible for reporting the in-depth investigations carried out. Your key duties would include the following: To troubleshoot and resolve complex issues and escalations - 2nd level support To liaising online and via the web portal, assess (triage) and investigate issues to … assist with issue resolution. Acting as a first point of contact for customer calls Use the internal system to log and update calls To support with software related issues Providing regular updates when required to relevant parties- both internally and to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance … and on-site support. The successful candidate should possess considerable practical IT experience, with the ability to adapt to diverse client technical requirements, and the flexibility to work from our office or travel to client sites as necessary. Primary Responsibilities: Point of Contact: Serve as the first point of contact for end users via phone, email, or chat. Ticket More ❯

Security Systems Remote Technical Support Engineer - Belfast (Office Based) Location: Belfast Office Salary: £30,000 Hours: 4 on/4 off shift pattern (2 days, 2 nights - 6am-6pm/6pm-6am) Contract: Full-time, 100% office-based We are seeking a Security Systems Remote Technical Support Engineer to join our Belfast-based team. This is … a fantastic opportunity for an experienced fire and security professional to move into a technical support role, providing high-quality remote assistance to engineers and customers while working closely with customer service and scheduling teams. Key Responsibilities: Provide technical support and troubleshooting to both engineers and end users across fire and security systems. Use remote diagnostic … tools and telephone support to resolve issues, reducing the need for field engineer callouts. Prioritise workload to ensure contractual deadlines are met. Handle customer calls with professionalism, meeting internal service standards. Support the Service Scheduling team when required. Deliver accurate, timely information to engineers and customers. Essential Requirements: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access More ❯

JHE & Partners are pleased to be working with a great client based in North Leeds as they look to recruit an experienced Technical Support Engineer. This is a permanent opportunity and is a great time to be joining the business as they continue to grow. My client, a world leader in their field, are looking to recruit Technical Support Engineer. The ideal candidate for this position will be able to provide an outstanding level of customer service to its customers as well as a strong level of technical support. You must be organised, proactive and be able to work independently. You will be reporting into a superb Customer Services Manager who values her team. Duties … include: A minimum of 2 years’ experience in a technical support role Proficient technical knowledge A real problem solver – ability to diagnose, troubleshoot and identify solutions to resolve issues Ability to multitask and troubleshoot Ability to communicate with customers at all levels across various channels IT literate including knowledge of CRM systems (e.g. Salesforce) and sales order More ❯

Technical Support/Controls Engineer - German Speaking £40,000 to £50,000 + Hybrid Working + Specialist training + Progression + Benefits Guildford, Surrey (Commutable from: Crawley, Reading, Basingstoke, London, Greater London) Are you a technical engineer, fluent in German & English, looking to work for a world leading company, in a customer focused role that will see … you using technical product knowledge and have the chance to travel abroad This is a fantastic opportunity to join an established company, where you will enjoy a varied and rewarding role with the chance to further progress within the business.The company are a leading manufacturer of instrumentation for a range of industries across Europe. You'll be joining at … an excellent time as they look to add a German speaking engineer to their European support team.In this role you will offer technical customer support for post equipment installation/commissioning. This will involve identifying issues and site visits to offer training, whilst also being involved in developing new product applications and opportunities.The role would suit an More ❯

Technical Support Analyst - Tier 2 Location: Taunton/Hybrid (with occasional UK travel) Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for … someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point of contact for end-users. The position combines service desk responsibilities with site visits and cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the … environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols More ❯

Technical Support Executive Join a fun, supportive team and kickstart your career in technical support Location: Bromley, Kent (10 mins from Bromley South) Salary: £22K – £28K Working pattern: Office-based (Mon–Thu), with working from home on Fridays. Employer: Cleverbox Cleverbox is a leading creative agency working with over 1,200 schools and colleges across the … UK and globally. They’re growing fast - and they’re on the lookout for a bright, confident and curious entry-level Support Analyst to join their friendly and creative team in Bromley. This is the perfect role for a school, college or uni leaver who wants to step into the world of digital, websites and customer support. We are … not looking for experience, just enthusiasm, a problem-solving technical mindset, and a passion for all things digital. What you’ll do Be the first point of contact for clients, helping them with their websites by phone, email or live chat Log, troubleshoot and resolve support tickets in Zendesk, escalating to their development team Deliver online support More ❯

Technical Support Analyst Tier 1 Location: Somerset/Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets … will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge … base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels More ❯

repairs on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical Support Engineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees.This role involves … investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards … for response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply More ❯

Technical Support Analyst (Tier 2) Salary: up to 35K with benefits to include: 25 days holiday, bonus scheme, employee discount platform, pension, free parking, volunteering days Location: Taunton/Hybrid An established UK-based managed service provider is seeking a skilled Technical Support Analyst to join their growing team. This is a dynamic, customer-facing role … ideal for someone with strong IT support experience, excellent problem-solving skills, and the flexibility to travel to client sites across the UK. You'll be part of a collaborative Service Desk team, delivering remote and on-site IT support to clients, assisting with project implementations, and serving as an escalation point for complex technical issues. The … role is varied and hands-on, requiring a balance of technical expertise and excellent communication skills. Key skills (not all essential): Minimum 3 years' experience in a similar IT support role Experience using service desk tools and remote support software Administration experience in a small to medium-sized corporate IT environment, including operational and break/fix More ❯

Technical Support Analyst - Tier 2 Location: Taunton/Hybrid (with occasional UK travel) Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise click apply for full job More ❯

our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career or a recent … graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday to Friday 9am – 5pm … and Management Information reports. Product testing & data handling • Process and validate type applications for product functionality testing. • Set up and manage product testing spreadsheets for tracking and analysis. IT support & administration • Configure new starter builds, ensuring seamless onboarding for employees. • Manage phone and email communications, offering IT and programme support. • Respond to user tickets, troubleshooting issues efficiently. • Conduct stock More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from … accreditation in Constructing Excellence, they are committed to delivering high-quality, community-driven outcomes across the public sector. In this Midlands-based role, you'll act as the key technical link between public sector clients and appointed contractors (ApCos), ensuring that projects are delivered smoothly, efficiently, and to the highest technical standards. You'll handle site visits, project … troubleshooting, and dispute resolution, while also supporting tender evaluations, technical audits, and stakeholder engagement. Weekly travel across the region is essential, as is a fixed office day every Wednesday in Uxbridge. The ideal candidate will come from a construction delivery background such as building surveying, quantity surveying, architecture or project management and bring public sector experience, ideally within housing More ❯

Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will … a natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems. Work More ❯

Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will … a natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems. Work More ❯

of resilient and sustainable systems of crop production that are economically viable, but also environmentally and socially acceptable. About the opportunity: We are seeking a proactive and detail-oriented Technical Support Officer to join our research team. This role is vital to the successful delivery of scientific trials and sample processing, providing hands-on support across both … activities. Working within molecular and soil laboratories, and supporting crop monitoring in the field, you will contribute to high-quality research outcomes through accurate sample handling, data collection, and technical assistance. In support of field trials, you will assist with their setup, monitoring, and maintenance. You will carry out crop monitoring and collect data as required, while supporting More ❯

Fully remote helpdesk technical support position. Fluent Italian ? Do you have a love for Electronics and an understanding of the various electrical components found on a PCB or logic board? A passion for IT and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? An interest … from you! Contrary to the above, this is not a hands-on role; it is a fully remote (you can work from home), helpdesk/service desk position providing support to clients who are using my customers systems advanced 2D and 3D imaging devices , together with an element of IT support surrounding these networked machines. Its a permanent … career opportunity a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to positions with a wider/global remit. Hours: Monday to Friday , 37.5hrs (1hr lunch): 08:30 17:00hrs. They have a great management team in place and the team itself is positive and collaborative. Full and More ❯