Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Interquest Group
We are currently recruiting for a TechnicalSupportAnalyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical … mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to … support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience more »
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
continuity across the entire business. Globally established, operating with businesses in over 25 countries. The Role: Join the growing customer facing team as a Technical Client Support Executive, you will work closely with the wider team to ensure client queries, issues and difficulties are logged, investigated and resolved … direct client centric roles such as customer success (if that’s your thing), or you can just be the go-to champion for customer support! The ideal Candidate: Prior experience in a B2B client support role within a complex software solution A switched-on problem solver that is more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our TechnicalSupportAnalyst? At the IET, making our world a better place starts by creating a better … Were also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the TechnicalSupportAnalyst, you will deliver skilled and professional desktop technicalsupport to IET staff and affiliates at the Stevenage Head … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »
St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next TechnicalSupportAnalyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success … of our technical operations and providing excellence in customer support. Your remit will be to ensure the efficient operation of all market-leading technologies. You will be required to attend our St Albans site 5 days per week. Ability to work independently as part of a wider team in … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work more »
TechnicalSupportAnalyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced TechnicalSupportAnalyst to help provide technicalsupport across an entire IT estate, for a company that are morally green and looking to … complex hardware, software, and network issues reported Collaborate with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the … development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technicalsupport role. Significant experience more »
TechnicalSupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced TechnicalSupportAnalyst with expertise in Power Automate and SharePoint to join their … a challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : TechnicalSupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a TechnicalSupportAnalyst, you … will play a pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technicalsupport for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Connexa
TechnicalSupportAnalyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced TechnicalSupportAnalyst with expertise in Power Automate and SharePoint to join their … a challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : TechnicalSupportAnalyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a TechnicalSupportAnalyst, you … will play a pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technicalsupport for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training more »
