IT Change Consultant
- Hiring Organisation
- Morson Group
- Location
- Southampton, Hampshire, United Kingdom
- Salary
- £ 60 K
Knowledge-based articles: Establish which articles need to be created, updated or retired, develop an issue schedule and track progress against use-case and wider change go-live dates. • User testing: Capture testing requirements for each use case and deliver the user-testing programme … with use-case teams, including identifying users, scheduling tests and recording results and feedback. • User actions: Gather information regularly and produce clear, user-friendly actions for each use case, including coordinating translation where required.Communications and engagement• Interactive page: Gather updates from use ...