Lead UserResearcher London (Hybrid, 3 days onsite) £80k + up to 10 - 20 % bonus We’re hiring a Lead UserResearcher for a well-established, customer-focused organisation going through a major digital and product transformation. UR has become a core part of how they build products and shape strategy, and they now need a … Design leadership, influence strategic decisions, and make sure research is being used at the right moments, in the right way. What you’ll be doing Owning and shaping the user research roadmap Working across 10–12 product teams, prioritising and allocating research effort Identifying research opportunities beyond existing briefs and guiding stakeholders on where research adds most value Running More ❯
Mastek is seeking a Senior UserResearcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy … support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯
Mastek is seeking a Senior UserResearcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy … support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯
warrington, cheshire, north west england, united kingdom
Mastek
Mastek is seeking a Senior UserResearcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy … support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯
bolton, greater manchester, north west england, united kingdom
Mastek
Mastek is seeking a Senior UserResearcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy … support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems … and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCD Upskill and educate stakeholders and colleagues on user-centred design approaches and methods, and agile approaches to transformation and delivery Show commercial awareness, looking for new opportunities to deliver for the client or identifying opportunities for cross More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
A Top Tier IT Consultancy are on the search for SC Cleared User Researchers for a permanent position to get involved with some exciting projects! Candidates must have LIVE SC Clearance. Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking … User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a UserResearcher, you'll: Work closely with Product Managers, Designers, developers, and other User … products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
A Top Tier IT Consultancy are on the search for SC Cleared User Researchers for a permanent position to get involved with some exciting projects! Candidates must have LIVE SC Clearance. Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking … User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a UserResearcher, you'll: Work closely with Product Managers, Designers, developers, and other User … products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Ntrinsic Consulting
rate): £370.60 contract rate (inc hol= £424.48) . You would be payrolled by Cpl, similar to an umbrella company. Equivalent Umbrella rate is £492 We are recruiting for a UserResearcher to help our client understand their users and create experiences that truly meet their needs. In this role you'll plan and conduct research, analyse findings and … work closely with designers and stakeholders to turn insights into practical improvements. Your work will ensure that every product and service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with … cross-functional teams to ensure design consistency and alignment with user needs. Stay updated on industry trends and best practices to enhance user experience strategies. Develop and present design concepts and prototypes to stakeholders for review and approval. Key Skills: Advanced proficiency in User Experience Research Tools and Techniques Advanced proficiency in User Research Additionally, advanced More ❯
sunderland, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Ntrinsic Consulting
rate): £370.60 contract rate (inc hol= £424.48) . You would be payrolled by Cpl, similar to an umbrella company. Equivalent Umbrella rate is £492 We are recruiting for a UserResearcher to help our client understand their users and create experiences that truly meet their needs. In this role you'll plan and conduct research, analyse findings and … work closely with designers and stakeholders to turn insights into practical improvements. Your work will ensure that every product and service delivered is intuitive, accessible and built around real user behaviour. Key Responsibilities: Conduct user interviews and usability testing to gather insights and feedback. Create user personas and journey maps to visualize user experiences. Collaborate with … cross-functional teams to ensure design consistency and alignment with user needs. Stay updated on industry trends and best practices to enhance user experience strategies. Develop and present design concepts and prototypes to stakeholders for review and approval. Key Skills: Advanced proficiency in User Experience Research Tools and Techniques Advanced proficiency in User Research Additionally, advanced More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
TXP
We are currently seeking a UserResearcher to work with our public sector client 3 months rolling contracts £(Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using … a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS More ❯
Join a leading consultancy's Digital Excellence team, where strategic thinking, creativity, and technology come together to drive transformation across public and private sectors. Role Overview As a UserResearcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure accessibility across all stages … of the product lifecycle. Key Responsibilities Collaborate with cross-functional teams to plan and conduct impactful user research. Lead research activities including interviews, usability testing, surveys, and diary studies. Apply both qualitative and quantitative methods to gather actionable insights. Advocate for inclusive and accessible design practices. Communicate findings effectively to inform design and product decisions. Support the integration of … user-centred design across teams and projects. What We're Looking For Proven experience leading user research using a range of methodologies. Experience across discovery, design, and delivery phases. Familiarity with GDS service standards and design principles. Strong communication and stakeholder engagement skills. Experience working in agile, multidisciplinary teams. Knowledge of prototyping and testing user journeys. Proficiency More ❯
Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem solving skills, and the ability to … quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred … design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other UserResearcher(s More ❯
policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent UserResearcher Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors and we have a top end budget of … + full bens available. Primary skills and experience required: Must be eligible for SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service … GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding of a range More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Interact Consulting Limited
My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an agile development environment, whilst working across multiple teams and platforms. From lab based testing, diary studies … in-depth interviews, user groups, or remote evaluations, you will bring the right set of tools to solve the problem/answer the questions. Working closely with design and development teams to ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing More ❯