24 of 24 Remote Customer Service Jobs in Wakefield

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a … Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment … to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong More ❯

Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯

Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a … calm and friendly personality and have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to … lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯

at East Ardsley) where free car parking is available, and we offer hybrid working . Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and … remedial action to ensure client queries are resolved quickly and efficiently. Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current … and payments are accurately and efficiently dealt with. Requirements: Previous experience within Credit Control, at least 6 months. Strong skills in MS Office Excellent Customer Service skills Patience and ability to remain calm in stressful situations Ability to listen and negotiate Analytical skills and attention to detail Good More ❯

a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯

Cue is a rapidly growing customer service SaaS company focused on enabling businesses to engage their customers through WhatsApp, web chat widgets, Facebook Messenger, and more. We are looking to elevate the UI experience of our omni-channel AI customer service platform to the level of … structured and easily understandable components, flows, and mockups. Develop and maintain design systems : Ensure a consistent brand and product experience across all touchpoints. Conduct customer research & usability testing : Speak with customers and CS teams to understand user needs and expectations. Design AI-driven features : Work with the team to More ❯

Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of More ❯

customers to buy and sell cryptocurrency with a wide variety of payment methods. Role Description This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer … growth, offering new challenges daily. Remote work How to Apply To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to careers@swapped.com More ❯

work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge … the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years More ❯

technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯

Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, Customer Service, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯

love to hear from you! Responsibilities Qualify leads, understand client requirements, consult with confidence, and liaise with various stakeholders Obtain a deep understanding of customer business challenges and identify and propose solutions that will address their needs Prospect new leads in line with company strategy Represent VirtualSpeech in meetings … presentations, and events as needed, building strong working relationships Ensure clients receive a superior level of customer service Liaise with the wider VirtualSpeech team to ensure we’re aligned on our customer-first strategy and driving the best outcome for our customers What we’re looking for … Demonstrated experience in Enterprise technology, Edtech, or SaaS sales, ideally with VR/MR Customer-focused with strong interpersonal skills and the ability to build long-lasting relationships Ability to think outside the box and contribute new and innovative ideas Highly motivated and dedicated to meet and exceed sales More ❯

Onboarding team. Working closely with the Head of Operations (UK) and Head of Client Success, you will help shape best practices that elevate our service and team capabilities, including leading and delivering new projects. You'll need to be confident in your ability to share your expertise and understanding … the platform Build strong, lasting relationships with clients through effective communication, proactive support, and a deep understanding of their needs Deliver best-in-class customer service to support users throughout their journey with FYI Identify and manage at-risk clients with tailored engagement plans to re-align and … providing guidance, sharing experience, and contributing to onboarding and training initiatives for new team members Lead internal initiatives that promote knowledge sharing and elevate service quality across the team Contribute to strategic team discussions, bringing forward client insights and proactive suggestions for innovation and improvement Work on other Client More ❯

through proactive engagement and networking. Arrange interviews, prepare candidates, gather feedback, and manage the offer and acceptance process. Provide a consistently high level of customer service and maintain strong communication throughout the recruitment cycle. Maintain accurate and up-to-date records on the company’s CRM system to … years’ B2B experience . Proven track record of consistently meeting and exceeding sales and performance targets. Proficiency with recruitment technologies and CRM systems. Strong customer relationship management skills with a client-focused approach. Excellent written and verbal communication skills. Meticulous attention to detail and a commitment to accuracy. Highly … from an extensive database of long-standing clients, candidates, and trusted industry contacts. We pride ourselves on offering a high-quality, consultative, and approachable service to both clients and candidates. Our commitment to excellence drives our success, and we are now looking for a motivated and results-driven Recruitment More ❯

they’re doing (and knows they’re damn good at it). You can work directly with clients to map out a smart, efficient customer journey, then build the whole thing in HubSpot in a way that makes everyone’s life easier. You don’t need micromanaging — just a … the delivery of HubSpot services — onboarding new accounts and developing existing ones. This includes working with clients in a planning phase, mapping out their customer journey in granular detail and then building everything in HubSpot. Providing ongoing support to retained clients — responding quickly with expert answers and helping implement … any new developments. Training clients’ teams — whether it’s sales reps, marketing pros, customer service agents or others. Incremental is a small, ambitious agency that’s been doing great things in the HubSpot world for 3 years. But now it’s time to grow. We’ve just kicked More ❯

with Dynamics Partner/Consultancy working in Solution Architect or more senior role. Track record leading delivery for D365 CE & Power Platform (Sales, Marketing & Customer Service, Power Apps, Power Automate) etc. Confident with Pre-Sales, leading discovery, technical demo's etc. Ability to influence senior leadership internally and More ❯

a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries Renowned for its high-quality deliverables, exceptional customer service, and flexibility in meeting clients’ needs this growing organisation offers a flexible, dynamic, and entrepreneurial culture. With ongoing growth and exciting career More ❯

required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to … that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with More ❯

This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to terms … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯

vital role in analysing business needs, proposing strategic improvements, and managing the full lifecycle of technology-driven projects that improve internal systems and enhance customer service. The Role Conduct end-to-end business analysis across all departments to identify inefficiencies and recommend improvements. Translate business requirements into actionable functional … documentation, status updates, and ensure smooth communication between departments. Technical & Leadership Requirements Proven experience in both business analysis and project management , ideally within a service-led or operationally complex environment. Strong understanding of process mapping, stakeholder management , and functional documentation. Excellent communication skills, with the ability to present findings More ❯

Tech Sales Representative position for Swedish or Spanish speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in Spanish or Nordic … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you More ❯