2 of 2 IT Support Jobs in Wakefield

We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team … who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records … of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working More ❯

We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We're seeking an exceptional Senior IT Support Engineer for our bran new site located … This role offers the perfect blend of technical challenges and opportunity, ideal for someone who thrives on solving complex problems while inspiring technical excellence in others. As our Senior IT Support Engineer, no two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one … day and come up with new processes that make our IT systems better the next. You'll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow. What's On Offer - Competitive compensation packages including comprehensive health insurance and paid mobile phone allowance. - Investment in your growth through More ❯