Senior Business Systems Manager
- Hiring Organisation
- FLS Group
- Location
- Pontypool, Wales, United Kingdom
clients within technology, you will serve as the primary interface between FLS commercial and operational teams, external technology partners, and third-party API integration developers. You will define end-to-end business processes, establish robust oversight mechanisms, champion user-centric design, align system roadmaps with client needs … client-facing training, webinars, and system onboarding for new customers and business users. Act as escalation point for complex client system queries and custom integration requests. Process Automation & Integration : Identify manual client touchpoints (e.g., email confirmations, quote follow-ups) and define automation requirements for external partners. Lead integration ...