6 of 6 Microsoft Copilot Jobs in Wales

agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other end-user devices. Support Microsoft Teams … need to succeed Previous experience within an IT Support, Service Desk, Helpdesk or User Support environment. Strong customer service and communication skills. Experience supporting Microsoft 365/Office 365 applications. Good working knowledge of Windows 11. Experience supporting Apple devices, including iPads. Knowledge of Active Directory, including basic account ...

will lead the productivity team, optimisation and continuous improvement of productivity platforms, automation services and AI-enabled solutions, maximising value from technologies such as Microsoft 365, Power Platform and Copilot. Working closely with stakeholders across the University, you will identify opportunities to streamline processes, improve productivity and support digitally ...

Tech Analyst The Tech Analyst role supports our client’s digital transformation initiatives by enhancing the adoption and utilisation of Microsoft 365, AI, and business systems across the organisation. The position offers a unique opportunity to work in a forward-thinking, technology-led environment committed to innovation and modern … drive technological adoption and operational efficiency. Role Overview The Tech Analyst will act as the primary point of contact for technology-related queries, championing Microsoft 365 tools including SharePoint, Teams, Power Platform, and Copilot. The role involves supporting users, coordinating with external providers, and contributing to digital projects. Success ...

portfolio and CRM systems Work with the AI team to design practical AI courses for clients and apprentices, covering tools like Claude and Copilot, simple automations and AI governance Help the Managing Director shape the organisation's data and AI strategy This is applied AI, not data science. … ideally including building internal reporting or data systems Confidence with Excel, SQL, Power BI and Power Automate (or similar) Practical experience using Claude and Copilot Working knowledge of responsible AI, AI governance and data protection, and the confidence to advise others on them The ability to explain data ...

South Wales IT Services is seeking a highly motivated manager to lead the Productivity Team. This role drives productivity, automation and AI roadmaps, leveraging Microsoft 365, Power Platform and Copilot to improve efficiency and user experience. Working with stakeholders across the University, you will identify opportunities to streamline ...

Knowledge of clean room procedures and analytical instrumentation desired.· Experience of report writing/progress presentations on a routine and frequent basis – using the Microsoft Office Suite· Familiarity with basic Lean/6-sigma concepts desired· Familiarity with using AI (CoPilot) for efficient workflows· Experience dealing with customers ...