Head of Outsourced Services
- Hiring Organisation
- Alexander Mae (HR) Ltd
- Location
- Mountain Ash, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £80,000
project go-lives Define and monitor performance metrics and reporting Operations & Processing Ensure clear contracts and expectations are in place for all clients Drive SLA performance, compliance and quality across processing teams Manage escalations and complex issues effectively Oversee supplier relationships relating to printing, scanning and operational systems Contact Centre ...