Application Support Engineer
- Hiring Organisation
- Greystone Consulting Group Ltd
- Location
- Cardiff, Wales, United Kingdom
SaaS environment. Strong troubleshooting skills across web and mobile applications and APIs. Good understanding of cloud-based platforms, particularly Microsoft Azure (App Services, Azure SQL, Storage, etc.). Experience using Freshdesk (or similar ticketing systems) in a structured support environment. Familiarity with log analysis tools and techniques (e.g., Azure Monitor … with the ability to explain technical issues clearly. Desirable: Exposure to CI/CD pipelines and deployment workflows. C# Development Experience Basic knowledge of SQL and scripting for diagnostics and reporting. Familiarity with agile methodologies and tools like Jira, Confluence, or equivalent. Experience with monitoring tools and alerting systems. ITIL ...