8 of 8 Remote/Hybrid Service Delivery Jobs in Wales

Service Desk Manager – MSP Location: Cardiff (Hybrid) Salary: Competitive Employment Type: Full-time, Permanent This is a fantastic opportunity for you, a Service Desk Manager to join a well-established Managed Service Provider based in Cardiff that is looking to appoint an experienced Service Desk Manager … lead their technical support function. This is a key leadership role within a growing MSP environment, offering the chance to shape service delivery, develop a high-performing team, and drive continual improvement across the operation. If you’re an experienced Service Desk Manager who thrives ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. Shape the Future of Digital Services at DVSA: As a Chief Architect you will: Provide technical leadership in the development, operation and continuous … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

governed Power BI architecture, including standardised semantic models and dataflows; - Ensure robust Identity and Access Management (IAM) across Power BI workspaces, enabling true self-service analytics without compromising data privacy. Data Stewardship & Leadership - Proactively identify data and logic inconsistencies between systems, providing clear evidence and insight to support stakeholders … naming conventions, metadata standards, and data residency/sovereignty protocols. Stakeholder Engagement & Continuous Improvement - Constructively challenge stakeholders and teams where necessary on scope and delivery to ensure deliverables remain on track; - Support continuous improvement efforts through ongoing analysis and feedback, and implementation of best practices; - Coach and mentor colleagues ...

focuses on leveraging emerging technologies to drive revenue, scale operations, and manage enterprise-wide risk, while delegating and holding to account day-to-day service delivery of the Head of IT. As the organisation continues to expand, the operational complexity, regulatory requirements, digital dependency and scale … Group have increased significantly. Technology is now a critical enabler of operational resilience, regulatory compliance, service quality, communication, cyber security and organisational scalability. Key responsibilities at a glance Enterprise Architecture & Transformation: Design the multi-year digital roadmap to transition the Group from legacy systems to scalable, cloud-first ...

JobTitle Level3SecurityAnalystIncidentResponse&VulnerabilityManagement Department ServiceDelivery/Security ReportingTo SecurityLead/ServiceDeliveryManager OperatesunderthedirectionoftheIncidentManagerduringsecurityincidents Location UK(Hybrid)OfficeinCardiff1-2daysperweek,regularclientsitetravel. WorkingPattern MondaytoFridaywithparticipationintheon-callSecurityandMajorIncidentrotaasrequired RolePurpose TheLevel3SecurityAnalystisresponsibleforthetechnicalinvestigation,containment,remediation,andresolutionofITsecurityincidentsandvulnerabilitiesacrossacomplex,multi-sitecustomerestatesupportedbytheMSP. Theroleactsasaseniortechnicalauthorityforsecurityincidents,workingalongsideIncidentManagement,Infrastructure,Network,andApplicationteamstoensuresecurityissuesareresolvedend-to-end,correctlydocumented,anddonotreoccur. KeyAccountabilitiesSecurityIncidentInvestigation&Response Actasthetechnicalleadfortheinvestigationofsecurityincidentsacrosssupportedplatforms. Investigatemalware,ransomware,accountcompromise,unauthorisedaccess,suspiciousactivity,andsecuritymisconfiguration. Performdetailedrootcauseanalysisacrossendpoint,identity,network,andapplicationlayers. ...

About the job The Change Delivery Team, part of the Resources Directorate, comprises Project Managers and Business Analysts and is pivotal in executing key projects and business change initiatives throughout the Council. An opportunity has arisen for a Senior Business Analyst to join this team, working on the Council … Corporate ERP (Enterprise Resource Planning) Replacement Project. This is a Senior Business Analyst role, which will be based within the Change Delivery Team. The successful candidate will support a programme of business analyst workstreams specifically aligned with the ERP project. You will be part of a highly motivated, dedicated ...

JobTitleLevel3SecurityAnalystIncidentResponse&VulnerabilityManagement DepartmentServiceDelivery/Security ReportingToSecurityLead/ServiceDeliveryManager OperatesunderthedirectionoftheIncidentManagerduringsecurityincidents LocationUK(Hybrid)OfficeinCardiff1-2daysperweek,regularclientsitetravel. WorkingPatternMondaytoFridaywithparticipationintheon-callSecurityandMajorIncidentrotaasrequired RolePurpose TheLe... LFWQ1_UKTJ ...

JobTitleLevel3SecurityAnalystIncidentResponse&VulnerabilityManagement DepartmentServiceDelivery/Security ReportingToSecurityLead/ServiceDeliveryManager OperatesunderthedirectionoftheIncidentManagerduringsecurityincidents LocationUK(Hybrid)OfficeinCardiff1-2daysperweek,regularclientsitetravel. WorkingPatternMondaytoFridaywithparticipationintheon-callSecurityandMajorIncidentrotaasrequired xkybehq RolePurpose TheLe Make sure to apply with all the requested information, as laid out in the job overview ...